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Galactic Wins Casino in Canada

Player complaints and reviews about Galactic Wins Casino, plus its operator (Oh My Partners), licences and welcome offers.

galacticwins.com
Capture of the Galactic Wins Casino website

About

The registration form for Canada has 4 fields: username, e-mail, password and currency.

Galactic Wins Casino belongs to the Oh My Partners affiliate programme. The site launched in 2021. It holds a licence from Malta Gaming Authority. The interface is available in 5 languages, including English, French, German, Spanish. 25 account currencies are listed, including Argentine pesos, Bangladeshi takas, Bolivian bolivianos, Brazilian reals. We list 6 welcome offers.

Markets

This brand is listed in 21 markets. Pick one to see what it offers there.

Welcome bonuses

6 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Sign-up requirements

4 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. Username
  2. E-mail
  3. Password
  4. CurrencyARS (ARS) · BOB (BOB) · CAD (CA$) · EUR (€) … +7

Player complaints and reviews in Canada

222 records

222 of the 1,141 records about Galactic Wins Casino come from players who state they are in Canada. The figures below are theirs alone; the casino page covers every market.

Total complaints

19

100% resolved, of those with a known outcome

Total reviews

203

Across all review sites

Player rating

4.08 / 5

203 ratings by these players

Share of all records

19%

of 1,141 about Galactic Wins Casino

What players in Canada say about Galactic Wins Casino

Players in Canada have filed 19 complaints and written 203 reviews about Galactic Wins Casino. That is 19% of the 1,141 records about it from every market. Complaints make up 8.6% of their records, against 10% across all markets. Their reviews rate it 4.08 out of 5 on average (203 ratings), against 4.02 across all markets. 20% of their rated reviews give one or two stars; across all markets the share is 19%.

The most common problem in their complaints is “Bonus winnings confiscated”: 26% of 19 complaints with a labelled problem (27% across all markets). 100% of their 19 complaints with a known outcome were resolved, against 98% across all markets. In the last 12 months: 3 complaints and 29 reviews.

A player counts as being in Canada when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Galactic Wins Casino in Canada, or compare the market with another one.

Canada and all markets
FigureCanadaAll markets
Complaints among all records8.6%10%
Resolved, of complaints with a known outcome100%98%
Average review rating, out of 54.084.02
Reviews rated 1–2 stars20%19%
Bonus winnings confiscated, of labelled complaints26%27%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Bonus winnings confiscated26%5
  • Withdrawal delay16%3
  • Wagering terms11%2
  • Winnings voided11%2
  • Account closed5.3%1
  • Bonus not credited5.3%1
  • Deposit not credited5.3%1
  • Verification delay5.3%1
  • Other problems16%3
Share of the 19 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Bonus42%8
  • Withdrawal32%6
  • Technical11%2
  • Account5.3%1
  • Deposit5.3%1
  • KYC / verification5.3%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved100%19
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars69%140
  • 4 stars8.9%18
  • 3 stars2%4
  • 2 stars1.5%3
  • 1 star19%38
Share of 203 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support58%102
  • Bonuses22%39
  • Games22%39
  • Website & app5.6%10
  • VIP & loyalty3.4%6
  • Withdrawals3.4%6
Share of the 177 reviews that name at least one aspect.reviews

Criticised

  • Bonuses16%29
  • Customer support15%27
  • Withdrawals11%19
  • Trust & licence5.6%10
  • Deposits & payment methods3.4%6
  • Fairness & RTP2.3%4
Share of the 177 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2023202420252026
Rating history

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20263–213.48
20252–764.24
20245–754.08
20237–314.1
20222–0–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–199–
Casino Guru194–

Block 11

Latest complaints and reviews

The newest records about Galactic Wins Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    Canada · Trustpilot

  • Review

    5.0 of 5 stars

    Canada · Trustpilot

  • Complaint

    Account closed

    Resolved

    Canada · Casino Guru

  • Complaint

    Game malfunction

    Resolved

    Canada · Casino Guru

  • Complaint

    Wagering terms

    Resolved

    Canada · Casino Guru

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Questions about Galactic Wins Casino in Canada

What does Galactic Wins Casino ask for at registration in Canada?

The Galactic Wins Casino registration form for Canada has 4 fields: username, e-mail, password, currency.

How many complaints and reviews about Galactic Wins Casino come from players in Canada?

222 of the 1,141 complaints and reviews about Galactic Wins Casino come from players in Canada. Across all its markets, 115 complaints have a known outcome, and 98% of them were resolved.

Who owns Galactic Wins Casino?

Galactic Wins Casino is operated by Green Feather Online Limited and runs under the Oh My Partners affiliate programme.

Is Galactic Wins Casino licensed?

Yes. Galactic Wins Casino holds a licence from Malta Gaming Authority.