igamingcpo.com

Casino profile

Galactic Wins Casino in Mexico

Player complaints and reviews about Galactic Wins Casino, plus its operator (Oh My Partners), licences and welcome offers.

galacticwins.com
Capture of the Galactic Wins Casino website

About

Galactic Wins Casino belongs to the Oh My Partners affiliate programme. The site launched in 2021. It holds a licence from Malta Gaming Authority. The interface is available in 5 languages, including English, French, German, Spanish. 25 account currencies are listed, including Argentine pesos, Bangladeshi takas, Bolivian bolivianos, Brazilian reals. We list 6 welcome offers.

Markets

This brand is listed in 21 markets. Pick one to see what it offers there.

Welcome bonuses

6 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player complaints and reviews in Mexico

79 records

79 of the 1,141 records about Galactic Wins Casino come from players who state they are in Mexico. The figures below are theirs alone; the casino page covers every market.

Total complaints

10

100% resolved, of those with a known outcome

Total reviews

69

Across all review sites

Player rating

3.84 / 5

69 ratings by these players

Share of all records

6.9%

of 1,141 about Galactic Wins Casino

What players in Mexico say about Galactic Wins Casino

Players in Mexico have filed 10 complaints and written 69 reviews about Galactic Wins Casino. That is 6.9% of the 1,141 records about it from every market. Complaints make up 13% of their records, against 10% across all markets. Their reviews rate it 3.84 out of 5 on average (69 ratings), against 4.02 across all markets. 19% of their rated reviews give one or two stars; across all markets the share is 19%.

The most common problem in their complaints is “Withdrawal delay”: 40% of 10 complaints with a labelled problem (33% across all markets). 100% of their 10 complaints with a known outcome were resolved, against 98% across all markets. In the last 12 months: 1 complaint and 15 reviews.

A player counts as being in Mexico when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Galactic Wins Casino in Mexico, or compare the market with another one.

Mexico and all markets
FigureMexicoAll markets
Complaints among all records13%10%
Resolved, of complaints with a known outcome100%98%
Average review rating, out of 53.844.02
Reviews rated 1–2 stars19%19%
Withdrawal delay, of labelled complaints40%33%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay40%4
  • Bonus winnings confiscated30%3
  • Documents rejected or requested again10%1
  • Withdrawal refused10%1
  • Winnings voided10%1
Share of the 10 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal60%6
  • Bonus30%3
  • KYC / verification10%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved100%10
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars54%37
  • 4 stars10%7
  • 3 stars17%12
  • 2 stars4.3%3
  • 1 star14%10
Share of 69 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support39%23
  • Games25%15
  • Bonuses22%13
  • Website & app5.1%3
  • Withdrawals5.1%3
  • Deposits & payment methods3.4%2
Share of the 59 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals44%26
  • Customer support19%11
  • KYC / verification12%7
  • Trust & licence6.8%4
  • Bonuses5.1%3
  • Fairness & RTP1.7%1
Share of the 59 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20242025
Rating history

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–9–
20253–294.0
20243–253.4
20232–6–
20221–0–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–69–
Casino Guru10––

Block 11

Latest complaints and reviews

The newest records about Galactic Wins Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    Mexico · Trustpilot

  • Review

    3.0 of 5 stars

    Mexico · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Mexico · Casino Guru

  • Complaint

    Winnings voided

    Resolved

    Mexico · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Mexico · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Galactic Wins Casino in Mexico

How many complaints and reviews about Galactic Wins Casino come from players in Mexico?

79 of the 1,141 complaints and reviews about Galactic Wins Casino come from players in Mexico. Across all its markets, 115 complaints have a known outcome, and 98% of them were resolved.

Who owns Galactic Wins Casino?

Galactic Wins Casino is operated by Green Feather Online Limited and runs under the Oh My Partners affiliate programme.

Is Galactic Wins Casino licensed?

Yes. Galactic Wins Casino holds a licence from Malta Gaming Authority.

When was Galactic Wins Casino founded?

Galactic Wins Casino launched in 2021.