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Fugu Casino

Player complaints and reviews about Fugu Casino, plus its operator (Royal Partners), licences and welcome offers.

fugu.casino
Capture of the Fugu Casino website

About

Fugu Casino belongs to the Royal Partners affiliate programme. The site launched in 2026. It holds a licence from Curacao Gaming Control Board. The interface is available in 3 languages: English, Russian, German. 6 account currencies are listed, including Euros, Ethereum, Tether, Bitcoin. We list 8 welcome offers.

Fugu Casino is listed in 4 markets: Canada, Germany, Austria and Russia.

Licensee

The company that holds the Curaçao licence for Fugu Casino, as the licence register names it.

Legal name
Galaktika N.V.
Curaçao licence reference
OGL/2024/169/0146
Registration number (Curaçao Chamber of Commerce)
140803

Markets

This brand is listed in 4 markets. Pick one to see what it offers there.

Welcome bonuses

8 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

195 records

What players report about Fugu Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

67

63% resolved, of those with a known outcome

Total reviews

128

Across all review sites

Player rating

3.73 / 5

Trustpilot 2.2 · casino.ru 4.7 · AskGamblers 3.0 · Tribuna 5.0

GEO markets

23

Countries stated on 51% of records

Fugu Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Fugu Casino, the way Player Intelligence PRO computes it.

Since 2026, players have posted 67 complaints and 128 reviews about Fugu Casino on 7 sites. In the 12 months to November 4, 2026, they filed 67 complaints and posted 128 reviews.

The problem players report most often is “Withdrawal delay”: 31% of the 64 complaints with a labelled problem. Next come “Deposit not credited” (19%) and “Withdrawal refused” (19%). Complaints about “Withdrawal” make up 49% of those with a topic, against 29% across all brands.

Of the 59 complaints with a known outcome, 63% were resolved, against 59% across all brands. That puts Fugu Casino 1,355th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 68%.

Reviewers give Fugu Casino 2.99 out of 5 on average over 127 rated reviews, against 3.44 across all brands. 46% of the ratings are four or five stars, and 31% are one or two. The review sites’ own scores average 3.73 out of 5 across 4 sites. By that score, Fugu Casino ranks 1,220th of 4,286 rated casinos. Reviewers most often praise “Website & app” (48 reviews), “Games” (47 reviews) and “Withdrawals” (45 reviews). The most common criticism concerns “Withdrawals” (40 reviews), “Bonuses” (30 reviews) and “Customer support” (29 reviews).

The countries players state most often are Russia (48%), Germany (14%) and United Arab Emirates (4%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Fugu Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players appreciated the variety of interesting games and the availability of many free spins. Overall, the casino received positive remarks with no significant complaints.

Players disliked the long login wait times and found the interface difficult to navigate. Additionally, there were complaints about the lack of bonuses in bonus games, leading to disappointment with the overall experience.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay31%20
  • Deposit not credited19%12
  • Withdrawal refused19%12
  • Account blocked9.4%6
  • Missing funds6.3%4
  • Wagering terms3.1%2
  • Game malfunction3.1%2
  • Account closed1.6%1
  • Other problems7.8%5
Share of the 64 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal49%33
  • Deposit19%13
  • Account12%8
  • Payments & refunds7.5%5
  • Bonus3%2
  • Other3%2
  • Technical3%2
  • KYC / verification1.5%1
  • Responsible gambling1.5%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved55%37
  • Unresolved33%22
  • Open12%8
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Fugu Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Fugu Casino against the market
MeasureFugu CasinoAll brands
Complaints resolved63%59%
Average review rating2.993.44
Complaints per 100 reviews52.326.4
Share of “Withdrawal” complaints49%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars19%24
  • 4 stars28%35
  • 3 stars22%28
  • 2 stars6.3%8
  • 1 star25%32
Share of 127 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Website & app39%48
  • Games39%47
  • Withdrawals37%45
  • Bonuses31%38
  • Deposits & payment methods29%35
  • KYC / verification24%29
Share of the 122 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals33%40
  • Bonuses25%30
  • Customer support24%29
  • Trust & licence14%17
  • Fairness & RTP11%13
  • KYC / verification9.8%12
Share of the 122 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Russia48%48
  • Germany14%14
  • United Arab Emirates4%4
  • Lithuania3%3
  • Latvia3%3
  • Ukraine3%3
  • Austria2%2
  • Canada2%2
  • Finland2%2
  • United Kingdom2%2
  • Other countries17%17
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
latestcasinobonuses.bet5257–
Trustpilot–322.2 / 5
Tribuna–255.0 / 5
Casino Guru83–
casino.ru–84.7 / 5
forum-casino.com7––
AskGamblers–33.0 / 5

Block 12

Latest complaints and reviews

The newest records about Fugu Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

8 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, casino.ru, AskGamblers, Tribuna.

Questions about Fugu Casino

Who owns Fugu Casino?

Fugu Casino is operated by Galaktika N.V. and runs under the Royal Partners affiliate programme.

Is Fugu Casino licensed?

Yes. Fugu Casino holds a licence from Curacao Gaming Control Board.

When was Fugu Casino founded?

Fugu Casino launched in 2026.

Which currencies does Fugu Casino accept?

Currencies listed for Fugu Casino: Euros, Ethereum, Tether, Bitcoin, US dollars, Canadian dollars. Its site is available in 3 languages: English, Russian, German.

What welcome bonuses does Fugu Casino offer?

8 welcome offers are listed for Fugu Casino. The first on the list is “100 Free Spins at Fugu Casino”, with a 45× wagering requirement.

Which countries is Fugu Casino available in?

Fugu Casino is listed in 4 markets: Austria, Canada, Germany, Russia.

What do players say about Fugu Casino?

Players have filed 67 complaints and written 128 reviews about Fugu Casino. Players rate Fugu Casino 3.73 out of 5 on average across the 4 sites that publish one.

What do players complain about most at Fugu Casino?

“Withdrawal delay” – 31% of the 64 complaints about Fugu Casino with a labelled problem. Followed by “Deposit not credited” (19%) and “Withdrawal refused” (19%).

Do players report withdrawal problems at Fugu Casino?

Withdrawals are the topic of 33 complaints about Fugu Casino: 49% of the 67 with a topic. The most common withdrawal problem is “Withdrawal delay” (61% of them). Of the withdrawal complaints with a known outcome, 68% were resolved.

Does Fugu Casino resolve player complaints?

63% of the 59 complaints about Fugu Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Fugu Casino is 1,355th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Fugu Casino?

Praised most: “Website & app”, “Games” and “Withdrawals”. Criticised most: “Withdrawals”, “Bonuses” and “Customer support”. 46% of the rated reviews give four or five stars, and 31% give one or two.

How many complaints has Fugu Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 67 complaints about Fugu Casino.

Where do Fugu Casino’s players come from?

The countries named most often in complaints and reviews about Fugu Casino are Russia (48%), Germany (14%) and United Arab Emirates (4%).