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Casino profile

EnergyCasino in Poland

Player complaints and reviews about EnergyCasino, plus its operator (EnergyPartners), licences and welcome offers.

energycasino.com
Capture of the EnergyCasino website

About

EnergyCasino belongs to the EnergyPartners affiliate programme. The site launched in 2013. It holds a licence from Malta Gaming Authority. The interface is available in 12 languages, including English, Finnish, German, Hungarian. 16 account currencies are listed, including Euros, British pounds sterling, Hungarian forints, Norwegian kroner. We list 12 welcome offers.

Markets

This brand is listed in 17 markets. Pick one to see what it offers there.

Welcome bonuses

12 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player complaints and reviews in Poland

138 records

138 of the 659 records about EnergyCasino come from players who state they are in Poland. The figures below are theirs alone; the casino page covers every market.

Total complaints

2

Fewer than 5 with a known outcome

Total reviews

136

Across all review sites

Player rating

2.79 / 5

136 ratings by these players

Share of all records

21%

of 659 about EnergyCasino

What players in Poland say about EnergyCasino

Players in Poland have filed 2 complaints and written 136 reviews about EnergyCasino. That is 21% of the 659 records about it from every market. Complaints make up 1.4% of their records, against 10% across all markets. Their reviews rate it 2.79 out of 5 on average (136 ratings), against 3.12 across all markets. 53% of their rated reviews give one or two stars; across all markets the share is 41%.

In the last 12 months: 1 complaint and 16 reviews.

A player counts as being in Poland when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about EnergyCasino in Poland, or compare the market with another one.

Poland and all markets
FigurePolandAll markets
Complaints among all records1.4%10%
Average review rating, out of 52.793.12
Reviews rated 1–2 stars53%41%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20252026
Complaints count

Block 02

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20192020202120222023202420252026
Reviews count

Block 03

Review stars

How the rated reviews split by star.

  • 5 stars40%55
  • 4 stars2.2%3
  • 3 stars4.4%6
  • 2 stars2.2%3
  • 1 star51%69
Share of 136 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 04

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals23%27
  • Bonuses15%17
  • Customer support15%17
  • Games14%16
  • Deposits & payment methods8.7%10
  • Website & app7.8%9
Share of the 115 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals35%40
  • Fairness & RTP17%20
  • Customer support17%19
  • KYC / verification13%15
  • Account12%14
  • Bonuses11%13
Share of the 115 reviews that name at least one aspect.reviews

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2019202020212022202320242025
Rating history

Block 06

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–16–
20251–252.24
20240–13–
20230–13–
20220–15–
20210–16–
20200–9–
20190–294.24

A dash means too little data for that year.

Block 07

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–132–
Casino Guru14–
AskGamblers1––

Block 08

Latest complaints and reviews

The newest records about EnergyCasino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Poland · Trustpilot

  • Review

    1.0 of 5 stars

    Poland · Trustpilot

  • Review

    1.0 of 5 stars

    Poland · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Poland · AskGamblers

  • Complaint

    Withdrawal delay

    Resolved

    Poland · Casino Guru

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Questions about EnergyCasino in Poland

How many complaints and reviews about EnergyCasino come from players in Poland?

138 of the 659 complaints and reviews about EnergyCasino come from players in Poland. Across all its markets, 68 complaints have a known outcome, and 65% of them were resolved.

Who owns EnergyCasino?

EnergyCasino is operated by Probe Investments Limited and runs under the EnergyPartners affiliate programme.

Is EnergyCasino licensed?

Yes. EnergyCasino holds a licence from Malta Gaming Authority.

When was EnergyCasino founded?

EnergyCasino launched in 2013.