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Casino profile

EnergyCasinoin Finland

Player reviews and complaints from independent sites, alongside the facts we have recorded about EnergyCasino and its operator (EnergyPartners).

energycasino.com
energycasino.com
Capture of the EnergyCasino website

Profile

Website
energycasino.com
Established
2013
Operator
EnergyPartnersaffiliate programme
Company
Probe Investments Limited
Licences
Languages
  • English
  • Finnish
  • German
  • Hungarian
  • Norwegian
  • Polish
  • Russian
  • Vietnamese
  • Turkish
  • Japanese
  • Spanish
  • Portuguese
Currencies
  • Euros
  • British pounds sterling
  • Hungarian forints
  • Norwegian kroner
  • Polish zlotys
  • Russian rubles
  • US dollars
  • Canadian dollars
  • Indian rupees
  • New Zealand dollars
  • Brazilian reals
  • Chilean pesos
  • Japanese yen
  • Peruvian nuevos soles
  • Vietnamese dong
  • South African Rand Show more

About

EnergyCasino is an online casino operating under the EnergyPartners affiliate programme. The site launched in 2013. It holds a licence from Malta Gaming Authority. The interface is available in 12 languages, among them English, Finnish, German, Hungarian. Accounts can be held in 16 currencies — Euros, British pounds sterling, Hungarian forints, Norwegian kroner. Our database holds 11 welcome offers.

Markets

This brand is listed in 17 markets. Pick one to see what it offers there.

Welcome bonuses

11 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Player Intelligence

649 records

What players report about EnergyCasino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

63

65% resolved, of those with a known outcome

Total reviews

586

Across all review sites

Player rating

2.85 / 5

Trustpilot 2.0 · AskGamblers 3.7

GEO markets

36

Countries stated on 75% of records

AI-generated summary of player reviews

The casino used to be reliable, with payments processed within 2 to 3 days and no major issues. Players appreciated the quick payment processing in the past.

Recently, they have stopped paying out even small amounts, leaving me waiting two weeks for a €100 withdrawal due to a cited technical issue. Additionally, players found the game selection and bonuses to be poor.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
201520162017201820192020202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal37%23
  • Account21%13
  • KYC / verification11%7
  • Deposit9.5%6
  • Bonus7.9%5
  • Other6.3%4
  • Responsible gambling3.2%2
  • Technical3.2%2
  • Payments & refunds1.6%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved63%40
  • Unresolved35%22
  • Open1.6%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20132014201520162017201820192020202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2014201520162017201820192020202120222023202420252026
Rating history

Player ratings from Trustpilot, AskGamblers.

Screenshots

2 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows — the offers, the payment methods, the lobby — often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.