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Casino profile

EnergyCasino in Japan

Player complaints and reviews about EnergyCasino, plus its operator (EnergyPartners), licences and welcome offers.

energycasino.com
Capture of the EnergyCasino website

About

EnergyCasino belongs to the EnergyPartners affiliate programme. The site launched in 2013. It holds a licence from Malta Gaming Authority. The interface is available in 12 languages, including English, Finnish, German, Hungarian. 16 account currencies are listed, including Euros, British pounds sterling, Hungarian forints, Norwegian kroner. We list 12 welcome offers.

Markets

This brand is listed in 17 markets. Pick one to see what it offers there.

Welcome bonuses

12 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player complaints and reviews in Japan

9 records

9 of the 659 records about EnergyCasino come from players who state they are in Japan. The figures below are theirs alone; the casino page covers every market.

Total complaints

6

100% resolved, of those with a known outcome

Total reviews

3

Across all review sites

Player rating

–

Fewer than 5 ratings

Share of all records

1.4%

of 659 about EnergyCasino

What players in Japan say about EnergyCasino

Players in Japan have filed 6 complaints and written 3 reviews about EnergyCasino. That is 1.4% of the 659 records about it from every market. Complaints make up 67% of their records, against 10% across all markets.

The most common problem in their complaints is “Withdrawal refused”: 50% of 6 complaints with a labelled problem (12% across all markets). 100% of their 6 complaints with a known outcome were resolved, against 65% across all markets.

A player counts as being in Japan when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about EnergyCasino in Japan, or compare the market with another one.

Japan and all markets
FigureJapanAll markets
Complaints among all records67%10%
Resolved, of complaints with a known outcome100%65%
Withdrawal refused, of labelled complaints50%12%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202220232024
Complaints count

Block 02

Complaint categories

  • Withdrawal67%4
  • KYC / verification33%2
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved100%6
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202220232024
Reviews count

Block 05

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20242–1–
20233–1–
20221–1–

A dash means too little data for that year.

Block 06

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru62–
Trustpilot–1–

Block 07

Latest complaints and reviews

The newest records about EnergyCasino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Documents rejected or requested again

    Resolved

    Japan · Casino Guru

  • Complaint

    Withdrawal refused

    Resolved

    Japan · Casino Guru

  • Review

    3.0 of 5 stars

    Japan · Trustpilot

  • Complaint

    Withdrawal refused

    Resolved

    Japan · Casino Guru

  • Review

    1.0 of 5 stars

    Japan · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about EnergyCasino in Japan

How many complaints and reviews about EnergyCasino come from players in Japan?

9 of the 659 complaints and reviews about EnergyCasino come from players in Japan. Across all its markets, 68 complaints have a known outcome, and 65% of them were resolved.

Who owns EnergyCasino?

EnergyCasino is operated by Probe Investments Limited and runs under the EnergyPartners affiliate programme.

Is EnergyCasino licensed?

Yes. EnergyCasino holds a licence from Malta Gaming Authority.

When was EnergyCasino founded?

EnergyCasino launched in 2013.