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Duelbits Casino in Canada

Player complaints and reviews about Duelbits Casino, plus its operator (Duelbits Affiliates), licences and welcome offers.

duelbits.com
Capture of the Duelbits Casino website

About

On the Duelbits Casino site for Canada, we found 10 promotions.

Duelbits Casino belongs to the Duelbits Affiliates affiliate programme. The site launched in 2020. It holds a licence from Curacao Gaming Control Board. The interface is available in 7 languages, including English, Spanish, German, Portuguese. 8 account currencies are listed, including Bitcoin, Ethereum, Litecoin, Dogecoin. We list one welcome offer.

Licensee

The company that holds the Curaçao licence for Duelbits Casino, as the licence register names it.

Legal name
Liquid Entertainment N.V.
Curaçao licence reference
OGL/2024/1507/0838
Registration number (Curaçao Chamber of Commerce)
143298

Markets

This brand is listed in 2 markets. Pick one to see what it offers there.

Welcome bonuses

1 offer

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

10 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player complaints and reviews in Canada

52 records

52 of the 479 records about Duelbits Casino come from players who state they are in Canada. The figures below are theirs alone; the casino page covers every market.

Total complaints

10

89% resolved, of those with a known outcome

Total reviews

42

Across all review sites

Player rating

2.88 / 5

42 ratings by these players

Share of all records

11%

of 479 about Duelbits Casino

What players in Canada say about Duelbits Casino

Players in Canada have filed 10 complaints and written 42 reviews about Duelbits Casino. That is 11% of the 479 records about it from every market. Complaints make up 19% of their records, against 18% across all markets. Their reviews rate it 2.88 out of 5 on average (42 ratings), against 3.35 across all markets. 50% of their rated reviews give one or two stars; across all markets the share is 38%.

The most common problem in their complaints is “Account blocked”: 20% of 10 complaints with a labelled problem (7.2% across all markets). 89% of their 9 complaints with a known outcome were resolved, against 75% across all markets. In the last 12 months: 1 complaint and 10 reviews.

A player counts as being in Canada when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Duelbits Casino in Canada, or compare the market with another one.

Canada and all markets
FigureCanadaAll markets
Complaints among all records19%18%
Resolved, of complaints with a known outcome89%75%
Average review rating, out of 52.883.35
Reviews rated 1–2 stars50%38%
Account blocked, of labelled complaints20%7.2%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Account blocked20%2
  • Account closed20%2
  • Deposit not credited20%2
  • Bonus winnings confiscated10%1
  • Self-exclusion10%1
  • Game malfunction10%1
  • Withdrawal refused10%1
Share of the 10 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Account40%4
  • Deposit20%2
  • Bonus10%1
  • Responsible gambling10%1
  • Technical10%1
  • Withdrawal10%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved80%8
  • Open10%1
  • Unresolved10%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2020202120222023202420252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars38%16
  • 4 stars12%5
  • 1 star50%21
Share of 42 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support26%10
  • Withdrawals13%5
  • Fairness & RTP11%4
  • VIP & loyalty7.9%3
  • Trust & licence7.9%3
  • Deposits & payment methods5.3%2
Share of the 38 reviews that name at least one aspect.reviews

Criticised

  • Bonuses16%6
  • Customer support16%6
  • Withdrawals16%6
  • Fairness & RTP13%5
  • Account11%4
  • Trust & licence11%4
Share of the 38 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2021
Rating history

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–8–
20252–6–
20246–6–
20231–7–
20220–7–
20210–7–
20200–1–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–42–
Casino Guru10––

Block 11

Latest complaints and reviews

The newest records about Duelbits Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Canada · Trustpilot

  • Review

    1.0 of 5 stars

    Canada · Trustpilot

  • Complaint

    Account closed

    Open

    Canada · Casino Guru

  • Complaint

    Account blocked

    Resolved

    Canada · Casino Guru

  • Complaint

    Withdrawal refused

    Resolved

    Canada · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Duelbits Casino in Canada

What bonuses and promotions does Duelbits Casino run in Canada?

We read 10 live offers for Canada on the Duelbits Casino site itself.

How many complaints and reviews about Duelbits Casino come from players in Canada?

52 of the 479 complaints and reviews about Duelbits Casino come from players in Canada. Across all its markets, 81 complaints have a known outcome, and 75% of them were resolved.

Who owns Duelbits Casino?

Duelbits Casino is operated by Liquid Entertainment N.V. and runs under the Duelbits Affiliates affiliate programme.

Is Duelbits Casino licensed?

Yes. Duelbits Casino holds a licence from Curacao Gaming Control Board.