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Casino profile

Dozenspins Casino

Player complaints and reviews about Dozenspins Casino, plus its operator (Join Affiliates), licences and welcome offers.

dozenspins.com
Capture of the Dozenspins Casino website

About

Dozenspins Casino belongs to the Join Affiliates affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2019. It holds a licence from Curacao Gaming Control Board. The interface is available in 7 languages, including English, Russian, Finnish, French. 6 account currencies are listed, including Russian rubles, Euros, Canadian dollars, Bitcoin.

Player Intelligence

76 records

What players report about Dozenspins Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

36

75% resolved, of those with a known outcome

Total reviews

40

Across all review sites

Player rating

2.96 / 5

AskGamblers 2.55 · affgambler.ru 1.63 · casino.ru 4.7

GEO markets

12

Countries stated on 43% of records

Dozenspins Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Dozenspins Casino, the way Player Intelligence PRO computes it.

Since 2019, players have posted 36 complaints and 40 reviews about Dozenspins Casino on 6 sites.

The problem players report most often is “Account blocked”: 21% of the 34 complaints with a labelled problem. Next come “Account closed” (12%) and “Withdrawal delay” (12%). Complaints about “Account” make up 42% of those with a topic, against 15% across all brands.

Of the 36 complaints with a known outcome, 75% were resolved, against 59% across all brands. That puts Dozenspins Casino 996th of 1,917 casinos with at least 10 such complaints.

Reviewers give Dozenspins Casino 2.24 out of 5 on average over 36 rated reviews, against 3.44 across all brands. 33% of the ratings are four or five stars, and 61% are one or two. The review sites’ own scores average 2.96 out of 5 across 3 sites. By that score, Dozenspins Casino ranks 2,539th of 4,286 rated casinos. Reviewers most often praise “Games” (13 reviews), “Customer support” (11 reviews) and “Bonuses” (9 reviews). The most common criticism concerns “Withdrawals” (17 reviews), “Bonuses” (13 reviews) and “Customer support” (12 reviews).

The countries players state most often are Germany (30%), Belarus (12%) and Finland (12%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Dozenspins Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20202021202220232024
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Account blocked21%7
  • Account closed12%4
  • Withdrawal delay12%4
  • Verification delay8.8%3
  • Withdrawal limits8.8%3
  • Account not closed on request5.9%2
  • Documents rejected or requested again5.9%2
  • Sports bets5.9%2
  • Other problems21%7
Share of the 34 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Account42%15
  • Withdrawal25%9
  • KYC / verification17%6
  • Other5.6%2
  • Technical5.6%2
  • Bonus2.8%1
  • Payments & refunds2.8%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved75%27
  • Unresolved25%9
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Dozenspins Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Dozenspins Casino against the market
MeasureDozenspins CasinoAll brands
Complaints resolved75%59%
Average review rating2.243.44
Complaints per 100 reviews9026.4
Share of “Account” complaints42%15%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
201920202021202220232024
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars22%8
  • 4 stars11%4
  • 3 stars5.6%2
  • 2 stars14%5
  • 1 star47%17
Share of 36 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games34%13
  • Customer support29%11
  • Bonuses24%9
  • Withdrawals21%8
  • Website & app18%7
  • Deposits & payment methods7.9%3
Share of the 38 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals45%17
  • Bonuses34%13
  • Customer support32%12
  • KYC / verification18%7
  • Trust & licence16%6
  • Website & app13%5
Share of the 38 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
201920202021202220232024
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany30%10
  • Belarus12%4
  • Finland12%4
  • Russia9.1%3
  • Austria6.1%2
  • Azerbaijan6.1%2
  • Canada6.1%2
  • Greece6.1%2
  • United Arab Emirates3%1
  • Australia3%1
  • Other countries6.1%2
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20243–2–
20233–3–
20227–10–
20216–7–
20201765%15–
20190–3–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
AskGamblers9192.55 / 5
Casino Guru206–
latestcasinobonuses.bet38–
affgambler.ru241.63 / 5
casino.ru–34.7 / 5
CasinoReviews2––

Block 13

Latest complaints and reviews

The newest records about Dozenspins Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    4.0 of 5 stars

    Australia · Casino Guru

  • Complaint

    Account blocked

    Resolved
  • Complaint

    Account blocked

    Unresolved

    Azerbaijan · Casino Guru

  • Complaint

    Account blocked

    Resolved

    Austria · Casino Guru

  • Review

    1.0 of 5 stars

    Germany · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers, affgambler.ru, casino.ru.

Questions about Dozenspins Casino

Who owns Dozenspins Casino?

Dozenspins Casino is operated by Altacore N.V. and runs under the Join Affiliates affiliate programme.

Is Dozenspins Casino licensed?

Yes. Dozenspins Casino holds a licence from Curacao Gaming Control Board.

When was Dozenspins Casino founded?

Dozenspins Casino launched in 2019. The site has since closed; its profile is kept for reference.

Which currencies does Dozenspins Casino accept?

Currencies listed for Dozenspins Casino: Russian rubles, Euros, Canadian dollars, Bitcoin, Litecoin, Ethereum. Its site is available in 7 languages: English, Russian, Finnish, French and 3 more.

What do players say about Dozenspins Casino?

Players have filed 36 complaints and written 40 reviews about Dozenspins Casino. Players rate Dozenspins Casino 2.96 out of 5 on average across the 3 sites that publish one.

What do players complain about most at Dozenspins Casino?

“Account blocked” – 21% of the 34 complaints about Dozenspins Casino with a labelled problem. Followed by “Account closed” (12%) and “Withdrawal delay” (12%).

Do players report withdrawal problems at Dozenspins Casino?

Withdrawals are the topic of 9 complaints about Dozenspins Casino: 25% of the 36 with a topic. The most common withdrawal problem is “Withdrawal delay” (44% of them).

Does Dozenspins Casino resolve player complaints?

75% of the 36 complaints about Dozenspins Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Dozenspins Casino is 996th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Dozenspins Casino?

Praised most: “Games”, “Customer support” and “Bonuses”. Criticised most: “Withdrawals”, “Bonuses” and “Customer support”. 33% of the rated reviews give four or five stars, and 61% give one or two.

Where do Dozenspins Casino’s players come from?

The countries named most often in complaints and reviews about Dozenspins Casino are Germany (30%), Belarus (12%) and Finland (12%).