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Casino profile

Coins Game Casino

Player complaints and reviews about Coins Game Casino, plus its operator (Coins Game Partners), licences and welcome offers.

coins.game
coins.game
Capture of the Coins Game Casino website

Profile

Website
coins.game
Established
2022
Operator
Coins Game Partnersaffiliate programme
Company
Royal Way Limited
Licences
Languages
  • English
  • French
  • Spanish
  • Hindi
  • Indonesian
  • Japanese
  • Korean
  • Chinese
  • Farsi
  • Portuguese
  • Ukrainian
  • Russian
  • Turkish
  • Azerbaijani
  • Polish
  • Finnish
  • German
Currencies
  • Euros
  • US dollars
  • Canadian dollars
  • Russian rubles
  • Turkish Lira
  • Ukrainian hryvnias
  • Bitcoin
  • Bitcoin Cash
  • Ethereum
  • Tether
  • Litecoin
  • Ripple
  • Dogecoin
  • TRON
  • ADA
  • Binance Coin
  • USD Coin
  • Brazilian reals
  • Kazakhstani tenges
  • Indonesian rupiahs
  • Indian rupees
  • Nigerian nairas
  • Azerbaijani manats
  • Bangladeshi takas
  • Kenyan shillings
  • Australian dollars
  • New Zealand dollars
  • Philippine pesos
  • Peruvian nuevos soles
  • Chilean pesos
  • Thai baht
  • Japanese yen
  • Chinese yuan
  • Malaysian ringgits
  • Uzbekistan som
  • Georgian laris Show more

About

Coins Game Casino belongs to the Coins Game Partners affiliate programme. The site launched in 2022. It holds a licence from Anjouan Gaming Board. The interface is available in 17 languages, including English, French, Spanish, Hindi. 36 account currencies are listed, including Euros, US dollars, Canadian dollars, Russian rubles. We list 6 welcome offers.

Coins Game Casino is listed in 28 markets, among them Canada, Germany, France and Belgium.

Markets

This brand is listed in 28 markets. Pick one to see what it offers there.

Welcome bonuses

6 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

502 records

What players report about Coins Game Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

121

69% resolved, of those with a known outcome

Total reviews

381

Across all review sites

Player rating

3.71 / 5

Trustpilot 1.9 · AskGamblers 3.25 · casino.ru 4.7 · Tribuna 5.0

GEO markets

70

Countries stated on 74% of records

Coins Game Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Coins Game Casino, the way Player Intelligence PRO computes it.

Since 2022, players have posted 121 complaints and 381 reviews about Coins Game Casino on 9 sites. In the 12 months to November 5, 2026, they filed 36 complaints and posted 131 reviews. That is 38% more complaints than in the 12 months before (26). Reviews are up 122% on the 12 months before (59). The average review rating rose from 1.94 to 2.17 out of 5 year on year. Of the complaints with a known outcome, 49% were resolved in the last 12 months, against 81% in the 12 months before.

The problem players report most often is “Account blocked”: 27% of the 114 complaints with a labelled problem. Next come “Withdrawal delay” (14%) and “Account closed” (12%). Complaints about “Account” make up 38% of those with a topic, against 15% across all brands.

Of the 119 complaints with a known outcome, 69% were resolved, against 59% across all brands. That puts Coins Game Casino 1,201st of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 78%.

Reviewers give Coins Game Casino 2.56 out of 5 on average over 366 rated reviews, against 3.44 across all brands. 34% of the ratings are four or five stars, and 54% are one or two. The review sites’ own scores average 3.71 out of 5 across 4 sites. By that score, Coins Game Casino ranks 1,237th of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (84 reviews), “Bonuses” (78 reviews) and “Customer support” (73 reviews). The most common criticism concerns “Withdrawals” (106 reviews), “Trust & licence” (83 reviews) and “Customer support” (71 reviews).

The countries players state most often are United States (15%), Canada (11%) and Russia (9.7%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,905 brands Player Intelligence tracks.

Ask the AI analyst about Coins Game Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Players appreciate the efficient banking experience with fast cryptocurrency transactions and a user-friendly interface that enhances navigation. The solid selection of games and responsive customer support also contribute to a positive overall impression of the casino.

Many players express frustration with the KYC verification process, citing unexpected account bans and confiscation of winnings without clear explanations. Additionally, there are complaints about high wagering requirements for bonuses and occasional site lag that disrupts gameplay.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Account blocked27%31
  • Withdrawal delay14%16
  • Account closed12%14
  • Withdrawal refused12%14
  • Verification delay6.1%7
  • Documents rejected or requested again5.3%6
  • Winnings voided5.3%6
  • Self-exclusion4.4%5
  • Other problems13%15
Share of the 114 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Account38%46
  • Withdrawal34%41
  • KYC / verification12%14
  • Bonus4.1%5
  • Responsible gambling4.1%5
  • Deposit3.3%4
  • Other3.3%4
  • Payments & refunds0.8%1
  • Technical0.8%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved68%82
  • Unresolved31%37
  • Closed without an outcome0.8%1
  • Open0.8%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Coins Game Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Coins Game Casino against the market
MeasureCoins Game CasinoAll brands
Complaints resolved69%59%
Average review rating2.563.44
Complaints per 100 reviews31.826.4
Share of “Account” complaints38%15%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars28%103
  • 4 stars5.7%21
  • 3 stars12%45
  • 2 stars5.5%20
  • 1 star48%177
Share of 366 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals24%84
  • Bonuses22%78
  • Customer support21%73
  • Games17%60
  • Deposits & payment methods13%45
  • Website & app12%43
Share of the 349 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals30%106
  • Trust & licence24%83
  • Customer support20%71
  • Account20%69
  • KYC / verification17%61
  • Bonuses14%50
Share of the 349 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United States15%54
  • Canada11%39
  • Russia9.7%36
  • Brazil5.4%20
  • United Kingdom5.1%19
  • Germany4.6%17
  • Poland3.2%12
  • Ukraine3%11
  • India2.4%9
  • Sweden2.2%8
  • Other countries39%145
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20262750%1162.22
20253468%711.94
20244975%1323.12
20231191%592.71
20220–3–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–2521.9 / 5
Casino Guru7022–
latestcasinobonuses.bet2636–
AskGamblers20313.25 / 5
Tribuna–365.0 / 5
casino.ru–44.7 / 5
CasinoReviews3––
Casinomeister1––
forum-casino.com1––

Block 13

Latest complaints and reviews

The newest records about Coins Game Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

15 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers, casino.ru, Tribuna.

Questions about Coins Game Casino

Who owns Coins Game Casino?

Coins Game Casino is operated by Royal Way Limited and runs under the Coins Game Partners affiliate programme.

Is Coins Game Casino licensed?

Yes. Coins Game Casino holds a licence from Anjouan Gaming Board.

When was Coins Game Casino founded?

Coins Game Casino launched in 2022.

Which currencies does Coins Game Casino accept?

Currencies listed for Coins Game Casino: Euros, US dollars, Canadian dollars, Russian rubles, Turkish Lira, Ukrainian hryvnias, Bitcoin, Bitcoin Cash and 28 more. Its site is available in 17 languages: English, French, Spanish, Hindi and 13 more.

What welcome bonuses does Coins Game Casino offer?

6 welcome offers are listed for Coins Game Casino. The first on the list is “Coins Game Casino: 100% up to $1000 + 50 Free Spins”, with a 20× wagering requirement.

Which countries is Coins Game Casino available in?

Coins Game Casino is listed in 28 markets: Australia, Austria, Azerbaijan, Bangladesh, Belgium, Brazil, Canada, Chile and 20 more.

What do players say about Coins Game Casino?

Players have filed 121 complaints and written 381 reviews about Coins Game Casino. Players rate Coins Game Casino 3.71 out of 5 on average across the 4 sites that publish one.

What do players complain about most at Coins Game Casino?

“Account blocked” – 27% of the 114 complaints about Coins Game Casino with a labelled problem. Followed by “Withdrawal delay” (14%) and “Account closed” (12%).

Do players report withdrawal problems at Coins Game Casino?

Withdrawals are the topic of 41 complaints about Coins Game Casino: 34% of the 121 with a topic. The most common withdrawal problem is “Withdrawal delay” (39% of them). Of the withdrawal complaints with a known outcome, 78% were resolved.

Does Coins Game Casino resolve player complaints?

69% of the 119 complaints about Coins Game Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, Coins Game Casino is 1,201st. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Coins Game Casino?

Praised most: “Withdrawals”, “Bonuses” and “Customer support”. Criticised most: “Withdrawals”, “Trust & licence” and “Customer support”. 34% of the rated reviews give four or five stars, and 54% give one or two.

How many complaints has Coins Game Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 36 complaints about Coins Game Casino. That is 38% more than in the 12 months before, when there were 26.

Where do Coins Game Casino’s players come from?

The countries named most often in complaints and reviews about Coins Game Casino are United States (15%), Canada (11%) and Russia (9.7%).

Screenshots

2 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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