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Chipstars Casino

Player complaints and reviews about Chipstars Casino, plus its operator (Chipstars Affiliates), licences and welcome offers.

chipstars.bet
Capture of the Chipstars Casino website

About

Chipstars Casino belongs to the Chipstars Affiliates affiliate programme. The site launched in 2020. It holds a licence from Curacao Gaming Control Board. The interface is available in 9 languages, including English, German, Serbian, Croatian. 8 account currencies are listed, including Euros, US dollars, Swiss francs, Philippine pesos. We list 10 welcome offers.

Chipstars Casino is listed in 13 markets, among them Canada, Germany, France and Belgium. On the Chipstars Casino site for Austria, we found a loyalty programme with 6 tiers.

Markets

This brand is listed in 13 markets. Pick one to see what it offers there.

Welcome bonuses

10 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Loyalty programme

6 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Einladungen zu Veranstaltungen

    Wir werden Veranstaltungen organisieren und dich einladen zu verschiedenen Events

  2. 2

    Engagierter Support

    Support per Telegramm/Whatsapp über Account Manager

  3. 3

    Geburtstagsgeschenke

    Personalisierte Geburtstagsgeschenke

  4. 4

    Mitgliedschaft auf Lebenszeit

    Die Mitgliedschaft ist für immer und wird nie ablaufen

  5. 5

    Schnelle Lösung

    Schnelle Lösung jeglicher Anfragen

  6. 6

    Wöchentliche Boni

    Cashback, Rakeback, Echtgeld-Freispiele, Geburtstagsgeschenke, all das und mehr bekommst du

Player Intelligence

317 records

What players report about Chipstars Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

101

82% resolved, of those with a known outcome

Total reviews

216

Across all review sites

Player rating

4.0 / 5

Trustpilot 3.7 · AskGamblers 3.6 · casino.ru 4.7

GEO markets

41

Countries stated on 84% of records

Chipstars Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Chipstars Casino, the way Player Intelligence PRO computes it.

Since 2021, players have posted 101 complaints and 216 reviews about Chipstars Casino on 7 sites. In the 12 months to November 5, 2026, they filed 12 complaints and posted 24 reviews. That is 60% fewer complaints than in the 12 months before (30). Reviews are down 56% on the 12 months before (55). The average review rating rose from 3.04 to 3.29 out of 5 year on year. Of the complaints with a known outcome, 83% were resolved in the last 12 months, against 93% in the 12 months before.

The problem players report most often is “Withdrawal delay”: 64% of the 95 complaints with a labelled problem. Next come “Account blocked” (6.3%) and “Account closed” (3.2%). Complaints about “Withdrawal” make up 67% of those with a topic, against 29% across all brands.

Of the 99 complaints with a known outcome, 82% were resolved, against 59% across all brands. That puts Chipstars Casino 739th of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 90%.

Reviewers give Chipstars Casino 3.87 out of 5 on average over 214 rated reviews, against 3.44 across all brands. 72% of the ratings are four or five stars, and 25% are one or two. The review sites’ own scores average 4.0 out of 5 across 3 sites. By that score, Chipstars Casino ranks 758th of 4,286 rated casinos. Reviewers most often praise “Customer support” (92 reviews), “Games” (91 reviews) and “Withdrawals” (85 reviews). The most common criticism concerns “Withdrawals” (50 reviews), “Customer support” (23 reviews) and “KYC / verification” (16 reviews).

The countries players state most often are United Kingdom (27%), Germany (15%) and Poland (6.4%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Chipstars Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Customer support and the game selection receive the most positive feedback, with reviewers frequently mentioning helpful assistance and a diverse range of games. Payments and the KYC process, however, generate more concerns than praise, with some users reporting issues and delays.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay64%61
  • Account blocked6.3%6
  • Account closed3.2%3
  • Documents rejected or requested again3.2%3
  • Withdrawal refused3.2%3
  • Deposit not credited2.1%2
  • Deposit refund2.1%2
  • Source of funds checks2.1%2
  • Other problems14%13
Share of the 95 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal67%68
  • Account8.9%9
  • Payments & refunds5.9%6
  • KYC / verification5%5
  • Deposit4%4
  • Other4%4
  • Responsible gambling3%3
  • Bonus2%2
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved80%81
  • Unresolved18%18
  • Closed without an outcome1%1
  • Open1%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Chipstars Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Chipstars Casino against the market
MeasureChipstars CasinoAll brands
Complaints resolved82%59%
Average review rating3.873.44
Complaints per 100 reviews46.826.4
Share of “Withdrawal” complaints67%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars64%136
  • 4 stars8.9%19
  • 3 stars2.3%5
  • 2 stars3.3%7
  • 1 star22%47
Share of 214 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support46%92
  • Games46%91
  • Withdrawals43%85
  • Bonuses23%45
  • Deposits & payment methods23%45
  • VIP & loyalty19%37
Share of the 198 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals25%50
  • Customer support12%23
  • KYC / verification8.1%16
  • Bonuses7.1%14
  • Trust & licence6.6%13
  • Fairness & RTP5.1%10
Share of the 198 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United Kingdom27%73
  • Germany15%41
  • Poland6.4%17
  • Portugal5.3%14
  • Austria4.5%12
  • Spain3.8%10
  • Canada3.4%9
  • Brazil2.3%6
  • Ireland2.3%6
  • Australia1.9%5
  • Other countries27%73
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20267–16–
20253995%642.93
20242979%553.83
20232165%544.72
20225–264.69
20210–1–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru7780–
Trustpilot–1053.7 / 5
AskGamblers18173.6 / 5
casino.ru–124.7 / 5
Casinomeister3––
latestcasinobonuses.bet12–
CasinoReviews2––

Block 13

Latest complaints and reviews

The newest records about Chipstars Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Nigeria · Casino Guru

  • Review

    5.0 of 5 stars

    Norway · Trustpilot

  • Complaint

    Account blocked

    Resolved

    Austria · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Argentina · Casino Guru

  • Complaint

    Account closed

    Unresolved

    Brazil · Casino Guru

5 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers, casino.ru.

Questions about Chipstars Casino

Who owns Chipstars Casino?

Chipstars Casino is operated by Games & More B.V. and runs under the Chipstars Affiliates affiliate programme.

Is Chipstars Casino licensed?

Yes. Chipstars Casino holds a licence from Curacao Gaming Control Board.

When was Chipstars Casino founded?

Chipstars Casino launched in 2020.

Which currencies does Chipstars Casino accept?

Currencies listed for Chipstars Casino: Euros, US dollars, Swiss francs, Philippine pesos, Brazilian reals, Canadian dollars, Indian rupees, Bosnia-Herzegovina convertible marks. Its site is available in 9 languages: English, German, Serbian, Croatian and 5 more.

What welcome bonuses does Chipstars Casino offer?

10 welcome offers are listed for Chipstars Casino. The first on the list is “300% up to $23,100”, with a 200× wagering requirement.

Which countries is Chipstars Casino available in?

Chipstars Casino is listed in 13 markets: Austria, Belgium, Brazil, Canada, Croatia, France, Germany, India and 5 more.

Does Chipstars Casino have a loyalty programme in Austria?

Yes. Its loyalty programme for Austria has 6 tiers.

What do players say about Chipstars Casino?

Players have filed 101 complaints and written 216 reviews about Chipstars Casino. Players rate Chipstars Casino 4.0 out of 5 on average across the 3 sites that publish one.

What do players complain about most at Chipstars Casino?

“Withdrawal delay” – 64% of the 95 complaints about Chipstars Casino with a labelled problem. Followed by “Account blocked” (6.3%) and “Account closed” (3.2%).

Do players report withdrawal problems at Chipstars Casino?

Withdrawals are the topic of 68 complaints about Chipstars Casino: 67% of the 101 with a topic. The most common withdrawal problem is “Withdrawal delay” (90% of them). Of the withdrawal complaints with a known outcome, 90% were resolved.

Does Chipstars Casino resolve player complaints?

82% of the 99 complaints about Chipstars Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, Chipstars Casino is 739th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Chipstars Casino?

Praised most: “Customer support”, “Games” and “Withdrawals”. Criticised most: “Withdrawals”, “Customer support” and “KYC / verification”. 72% of the rated reviews give four or five stars, and 25% give one or two.

How many complaints has Chipstars Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 12 complaints about Chipstars Casino. That is 60% fewer than in the 12 months before, when there were 30.

Where do Chipstars Casino’s players come from?

The countries named most often in complaints and reviews about Chipstars Casino are United Kingdom (27%), Germany (15%) and Poland (6.4%).