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Casoo Casinoin Italy

Player reviews and complaints from independent sites, alongside the facts we have recorded about Casoo Casino and its operator (Spinwise Partners).

casoo.com
casoo.com
Capture of the Casoo Casino website

Profile

Website
casoo.com
Established
2019
Operator
Spinwise Partnersaffiliate programme
Company
Trink N.V.
Licences
Languages
  • English
  • Norwegian
  • Polish
  • German
  • Danish
  • Spanish
  • French
  • Italian
Currencies
  • Euros
  • Russian rubles
  • US dollars
  • Canadian dollars
  • Australian dollars
  • Litecoin
  • mBTC
  • Norwegian kroner
  • Ethereum
  • Polish zlotys
  • New Zealand dollars
  • Bitcoin
  • Tether
  • TRON

About

Casoo Casino is an online casino operating under the Spinwise Partners affiliate programme. The site launched in 2019. It holds a licence from Anjouan Gaming Board. The interface is available in 8 languages, among them English, Norwegian, Polish, German. Accounts can be held in 14 currencies — Euros, Russian rubles, US dollars, Canadian dollars. Our database holds 4 welcome offers.

What we collected for the Italy market on Casoo Casino: 4 live offers.

Markets

This brand is listed in 11 markets. Pick one to see what it offers there.

Welcome bonuses

4 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Promotions

4 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

Player Intelligence

573 records

What players report about Casoo Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

88

91% resolved, of those with a known outcome

Total reviews

485

Across all review sites

Player rating

4.58 / 5

AskGamblers 4.75 · Trustpilot 4.3 · casino.ru 4.7

GEO markets

30

Countries stated on 27% of records

AI-generated summary of player reviews

Players appreciate the modern design and smooth gameplay of Casoo Casino, making it enjoyable to navigate and play. The variety of games and quick payment options, especially with crypto, are also highlighted as major positives.

Many players express frustration with the slow withdrawal times and limited selection of table games. Additionally, some find the bonus terms restrictive and wish for clearer information on eligible games.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20192020202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal28%24
  • Account24%21
  • Bonus14%12
  • Responsible gambling10%9
  • Deposit7%6
  • KYC / verification5.8%5
  • Payments & refunds4.7%4
  • Technical3.5%3
  • Customer support1.2%1
  • Other1.2%1
Share of complaints with a category. 2 more come from sites that publish none and are in no bar.complaints

Block 03

Complaint status

  • Resolved90%79
  • Unresolved9.1%8
  • No status published1.1%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20192020202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20192020202120222023202420252026
Rating history

Player ratings from AskGamblers, Trustpilot, casino.ru.

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows — the offers, the payment methods, the lobby — often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.