150% up to €750 and 50 extra spins
- Bonus
- 150%
- Max bonus
- €750
- Free spins
- 50
- Min deposit
- €10
- Wagering
- 35x bonus + deposit
- Max bet
- €5
Wagering applies to deposit plus bonus.
Casino profile
Casinoly Casino
Player complaints and reviews about Casinoly Casino, plus its operator (Strong Affiliates), licences and welcome offers.
casinoly.com
Profile
- Website
- casinoly.com
- Established
- 2021
- Operator
- Strong Affiliatesaffiliate programme
- Company
- IGplay
- Licences
- Languages
- English
- French
- Finnish
- German
- Turkish
- Italian
- Polish
- Norwegian
- Hungarian
- Portuguese
- Russian
- Currencies
- Euros
- Peruvian nuevos soles
- US dollars
- Brazilian reals
- Canadian dollars
- Chilean pesos
- Czech Republic korunas
- Hungarian forints
- Indian rupees
- Japanese yen
- Norwegian kroner
- Polish zlotys
- Russian rubles Show more
About
Casinoly Casino belongs to the Strong Affiliates affiliate programme. The site launched in 2021. It holds a licence from Anjouan Gaming Board. The interface is available in 11 languages, including English, French, Finnish, German. 13 account currencies are listed, including Euros, Peruvian nuevos soles, US dollars, Brazilian reals. We list 6 welcome offers.
Casinoly Casino is listed in 17 markets, among them Canada, Germany, France and Belgium. On the Casinoly Casino site for Finland, we found a loyalty programme with 4 tiers. The registration form for Finland has 3 fields: e-mail, username and password.
Markets
This brand is listed in 17 markets. Pick one to see what it offers there.
Welcome bonuses
6 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
100% up to €500 + 200 Bonus Spins at Casinoly Casino
- Bonus
- 100%
- Max bonus
- €500
- Min deposit
- €20
- Wagering
- 35x(d+b)
Wagering applies to deposit plus bonus.
100% up to 750 CAD + 200 Bonus Spins at Casinoly Casino
- Bonus
- 100%
- Max bonus
- 750 CAD
- Min deposit
- 30 CAD
- Wagering
- 35x(d+b)
- Max bet
- C$7.5
Wagering applies to deposit plus bonus.
50% up to €500 and 50 extra spins
- Bonus
- 50%
- Max bonus
- €500
- Free spins
- 50
- Min deposit
- €10
- Wagering
- 35x bonus + deposit
- Max bet
- €5
Wagering applies to deposit plus bonus.
50% up to €750 and 50 extra spins
- Bonus
- 50%
- Max bonus
- €750
- Free spins
- 50
- Min deposit
- €10
- Wagering
- 35x bonus + deposit
- Max bet
- €5
Wagering applies to deposit plus bonus.
15% up to €3000 Weekly Cashback Bonus at Casinoly Casino
- Bonus
- 15%
- Max bonus
- €3000
- Wagering
- 1xb
Wagering applies to the bonus amount.
Loyalty programme
4 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
- 1
EI RAJOJA
Aktiivisimmille pelaajille on saatavilla erityinen henkilökohtainen VIP-palvelu. VIP-jäsenet saavat erityisiä etuja, joten pelaa suosikkipelejäsi, paranna taitojasi ja pidä hauskaa! Mitä paremmaksi tulet, sitä suurempia ovat voitot, rajoja ei ole!
- 2
HENKILÖKOHTAINEN TILINHOITAJA
Mitä etuja sinä tahtoisit, kun tulet VIP-pelaajaksi? Voit kertoa ajatuksesi ja toiveesi henkilökohtaiselle tilinhoitajallesi! Kaikki toiveesi otetaan huomioon. Autamme mielellämme.
- 3
TALOUDELLISIA ETUJA
VIP-jäsenenä saat erityisiä etuja. VIP-pelaajillamme on korkeammat nostorajat ja cashback-prosentit, sekä paremmat vaihtokurssit riippuen VIP-tasosta.
- 4
VIP-TARJOUKSET
Säännöllisten bonusten ja kampanjoiden lisäksi saat erityistarjouksia ja -etuja. Loppujen lopuksi sinä olet kuningas!
Sign-up requirements
6 fields
Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.
Registration
- Username
- Password
Sign in
- Username
- Password
Player Intelligence
270 records
What players report about Casinoly Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
143
96% resolved, of those with a known outcome
Total reviews
127
Across all review sites
Player rating
2.68 / 5
Trustpilot 2.5 · AskGamblers 2.85
GEO markets
29
Countries stated on 87% of records
Casinoly Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Casinoly Casino, the way Player Intelligence PRO computes it.
Since 2021, players have posted 143 complaints and 127 reviews about Casinoly Casino on 4 sites. In the 12 months to November 5, 2026, they filed 25 complaints and posted 14 reviews. That is 39% more complaints than in the 12 months before (18). Reviews are down 46% on the 12 months before (26). Of the complaints with a known outcome, 92% were resolved in the last 12 months, against 100% in the 12 months before.
The problem players report most often is “Withdrawal delay”: 53% of the 140 complaints with a labelled problem. Next come “Withdrawal refused” (11%) and “Account closed” (5.7%). Complaints about “Withdrawal” make up 66% of those with a topic, against 29% across all brands.
Of the 142 complaints with a known outcome, 96% were resolved, against 59% across all brands. That puts Casinoly Casino 146th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 96%.
Reviewers give Casinoly Casino 2.08 out of 5 on average over 127 rated reviews, against 3.44 across all brands. 27% of the ratings are four or five stars, and 70% are one or two. The review sites’ own scores average 2.68 out of 5 across 2 sites. By that score, Casinoly Casino ranks 2,971st of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (20 reviews), “Games” (15 reviews) and “Customer support” (14 reviews). The most common criticism concerns “Withdrawals” (51 reviews), “Customer support” (41 reviews) and “Trust & licence” (32 reviews).
The countries players state most often are Germany (37%), Italy (11%) and Austria (9.8%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Casinoly Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
Few areas receive substantial praise, though games have a slightly higher number of positive comments than negative ones. Payments and customer support appear to be significant areas of concern based on feedback.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
41
202120222023202420252026
| Period | Value |
|---|---|
| 2021 | 6 |
| 2022 | 32 |
| 2023 | 16 |
| 2024 | 41 |
| 2025 | 24 |
| 2026 | 24 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal delay53%74
- Withdrawal refused11%16
- Account closed5.7%8
- Account not closed on request4.3%6
- Self-exclusion3.6%5
- Account blocked2.9%4
- Bonus not credited2.9%4
- Bonus winnings confiscated2.1%3
- Other problems14%20
Block 03
Complaint categories
- Withdrawal66%94
- Account13%19
- Bonus4.9%7
- Technical4.2%6
- Responsible gambling3.5%5
- KYC / verification2.8%4
- Other2.8%4
- Deposit2.1%3
Block 04
Complaint status
- Resolved95%136
- Unresolved4.2%6
- Closed without an outcome0.7%1
Block 05
Casinoly Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Casinoly Casino | All brands |
|---|---|---|
| Complaints resolved | 96% | 59% |
| Average review rating | 2.08 | 3.44 |
| Complaints per 100 reviews | 112.6 | 26.4 |
| Share of “Withdrawal” complaints | 66% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
41
202120222023202420252026
| Period | Value |
|---|---|
| 2021 | 2 |
| 2022 | 41 |
| 2023 | 29 |
| 2024 | 16 |
| 2025 | 33 |
| 2026 | 6 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars19%24
- 4 stars7.9%10
- 3 stars3.1%4
- 2 stars3.9%5
- 1 star66%84
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Withdrawals17%20
- Games13%15
- Customer support12%14
- Website & app11%13
- Deposits & payment methods4.3%5
- Trust & licence4.3%5
Criticised
- Withdrawals44%51
- Customer support35%41
- Trust & licence27%32
- Account15%18
- Fairness & RTP15%17
- Bonuses12%14
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
1
1.87
2.31
1.63
2.3
2.83
202120222023202420252026
| Period | Value |
|---|---|
| 2021 | 1 |
| 2022 | 1.87 |
| 2023 | 2.31 |
| 2024 | 1.63 |
| 2025 | 2.3 |
| 2026 | 2.83 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Germany37%87
- Italy11%25
- Austria9.8%23
- Greece7.7%18
- India5.6%13
- Canada5.1%12
- Ireland3.4%8
- Finland3%7
- Brazil2.6%6
- Spain2.6%6
- Other countries12%29
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 24 | 92% | 6 | – |
| 2025 | 24 | 100% | 33 | 2.3 |
| 2024 | 41 | 93% | 16 | – |
| 2023 | 16 | 93% | 29 | 2.31 |
| 2022 | 32 | 100% | 41 | 1.87 |
| 2021 | 6 | – | 2 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Casino Guru | 112 | 35 | – |
| Trustpilot | – | 83 | 2.5 / 5 |
| AskGamblers | 31 | 8 | 2.85 / 5 |
| latestcasinobonuses.bet | – | 1 | – |
Block 13
Latest complaints and reviews
The newest records about Casinoly Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Complaint
Withdrawal delay
Resolved - Complaint
Documents rejected or requested again
ResolvedAustria · Casino Guru
- Complaint
Withdrawal delay
ResolvedCanada · AskGamblers
- Review
1.0 of 5 stars
Austria · Trustpilot
- Review
1.0 of 5 stars
Hungary · Trustpilot
0 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers.
Questions about Casinoly Casino
Who owns Casinoly Casino?
Casinoly Casino is operated by IGplay and runs under the Strong Affiliates affiliate programme.
Is Casinoly Casino licensed?
Yes. Casinoly Casino holds a licence from Anjouan Gaming Board.
When was Casinoly Casino founded?
Casinoly Casino launched in 2021.
Which currencies does Casinoly Casino accept?
Currencies listed for Casinoly Casino: Euros, Peruvian nuevos soles, US dollars, Brazilian reals, Canadian dollars, Chilean pesos, Czech Republic korunas, Hungarian forints and 5 more. Its site is available in 11 languages: English, French, Finnish, German and 7 more.
What welcome bonuses does Casinoly Casino offer?
6 welcome offers are listed for Casinoly Casino. The first on the list is “150% up to €750 and 50 extra spins”, with a 35× wagering requirement.
Which countries is Casinoly Casino available in?
Casinoly Casino is listed in 17 markets: Austria, Belgium, Brazil, Canada, Chile, Czechia, Finland, France and 9 more.
Does Casinoly Casino have a loyalty programme in Finland?
Yes. Its loyalty programme for Finland has 4 tiers.
What does Casinoly Casino ask for at registration in Finland?
The Casinoly Casino registration form for Finland has 3 fields: e-mail, username, password.
What do players say about Casinoly Casino?
Players have filed 143 complaints and written 127 reviews about Casinoly Casino. Players rate Casinoly Casino 2.68 out of 5 on average across the 2 sites that publish one.
What do players complain about most at Casinoly Casino?
“Withdrawal delay” – 53% of the 140 complaints about Casinoly Casino with a labelled problem. Followed by “Withdrawal refused” (11%) and “Account closed” (5.7%).
Do players report withdrawal problems at Casinoly Casino?
Withdrawals are the topic of 94 complaints about Casinoly Casino: 66% of the 142 with a topic. The most common withdrawal problem is “Withdrawal delay” (79% of them). Of the withdrawal complaints with a known outcome, 96% were resolved.
Does Casinoly Casino resolve player complaints?
96% of the 142 complaints about Casinoly Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Casinoly Casino is 146th. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Casinoly Casino?
Praised most: “Withdrawals”, “Games” and “Customer support”. Criticised most: “Withdrawals”, “Customer support” and “Trust & licence”. 27% of the rated reviews give four or five stars, and 70% give one or two.
How many complaints has Casinoly Casino received in the last 12 months?
In the 12 months to November 5, 2026, players filed 25 complaints about Casinoly Casino. That is 39% more than in the 12 months before, when there were 18.
Where do Casinoly Casino’s players come from?
The countries named most often in complaints and reviews about Casinoly Casino are Germany (37%), Italy (11%) and Austria (9.8%).
Screenshots
3 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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Casinos that share a market, a licence or an operator with Casinoly Casino, and ones players rate about the same.
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Rated alike by players
Casinos whose player rating is closest to that of Casinoly Casino.
