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Casinoly Casino in Austria

Player complaints and reviews about Casinoly Casino, plus its operator (Strong Affiliates), licences and welcome offers.

casinoly.com
Capture of the Casinoly Casino website

About

On the Casinoly Casino site for Austria, we found 1 promotion and a loyalty programme with 4 tiers.

Casinoly Casino belongs to the Strong Affiliates affiliate programme. The site launched in 2021. It holds a licence from Anjouan Gaming Board. The interface is available in 11 languages, including English, French, Finnish, German. 13 account currencies are listed, including Euros, Peruvian nuevos soles, US dollars, Brazilian reals. We list 6 welcome offers.

Markets

This brand is listed in 17 markets. Pick one to see what it offers there.

Welcome bonuses

6 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

1 entry

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    NO LIMITS

    Specially for our loyal customers, we would like to offer personal VIP services with unique gaming conditions. Now you will play without any worries! It’s very simple – play for pleasure, improve your gaming skills and get more profitable winnings without any limits.

  2. 2

    FINANCIAL PRIVILEGES

    VIP club welcomes all the players who want to get high-quality VIP service. Exclusive privileges, special promotions and benefits are available for you on our website. VIP player’s status will allow you to enjoy incredibly high withdrawal limits of funds in record-breaking short terms.

  3. 3

    PERSONAL MANAGER

    Which of the impressive advantages would you like to get when you become a VIP player? Share it with your personal manager! All your suggestions will be undoubtedly considered and satisfied. We are glad to help you.

  4. 4

    VIP PROMOTIONS

    Would you like to get more great promotions, pleasant and generous bonuses, personal offers? All of that is available to our VIP players who receive truly royal conditions and privileges as an award for the loyalty.

Player complaints and reviews in Austria

23 records

23 of the 270 records about Casinoly Casino come from players who state they are in Austria. The figures below are theirs alone; the casino page covers every market.

Total complaints

8

88% resolved, of those with a known outcome

Total reviews

15

Across all review sites

Player rating

2.07 / 5

15 ratings by these players

Share of all records

8.5%

of 270 about Casinoly Casino

What players in Austria say about Casinoly Casino

Players in Austria have filed 8 complaints and written 15 reviews about Casinoly Casino. That is 8.5% of the 270 records about it from every market. Complaints make up 35% of their records, against 53% across all markets. Their reviews rate it 2.07 out of 5 on average (15 ratings), against 2.08 across all markets. 73% of their rated reviews give one or two stars; across all markets the share is 70%.

The most common problem in their complaints is “Withdrawal delay”: 50% of 8 complaints with a labelled problem (53% across all markets). 88% of their 8 complaints with a known outcome were resolved, against 96% across all markets. In the last 12 months: 4 complaints and 2 reviews.

A player counts as being in Austria when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Casinoly Casino in Austria, or compare the market with another one.

Austria and all markets
FigureAustriaAll markets
Complaints among all records35%53%
Resolved, of complaints with a known outcome88%96%
Average review rating, out of 52.072.08
Reviews rated 1–2 stars73%70%
Withdrawal delay, of labelled complaints50%53%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal63%5
  • Account13%1
  • Deposit13%1
  • KYC / verification13%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved88%7
  • Unresolved13%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20222023202420252026
Reviews count

Block 05

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20264–1–
20250–5–
20241–3–
20232–5–
20220–1–
20211–0–

A dash means too little data for that year.

Block 06

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–12–
Casino Guru73–
AskGamblers1––

Block 07

Latest complaints and reviews

The newest records about Casinoly Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Documents rejected or requested again

    Resolved

    Austria · Casino Guru

  • Review

    1.0 of 5 stars

    Austria · Trustpilot

  • Complaint

    Deposit refund

    Resolved

    Austria · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Austria · Casino Guru

  • Review

    1.0 of 5 stars

    Austria · Trustpilot

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Casinoly Casino in Austria

What bonuses and promotions does Casinoly Casino run in Austria?

We read 1 live offer for Austria on the Casinoly Casino site itself.

Does Casinoly Casino have a loyalty programme in Austria?

Yes. Its loyalty programme for Austria has 4 tiers.

How many complaints and reviews about Casinoly Casino come from players in Austria?

23 of the 270 complaints and reviews about Casinoly Casino come from players in Austria. Across all its markets, 142 complaints have a known outcome, and 96% of them were resolved.

Who owns Casinoly Casino?

Casinoly Casino is operated by IGplay and runs under the Strong Affiliates affiliate programme.