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Casino profile

Casino Kingdom

Player complaints and reviews about Casino Kingdom, plus its operator (Rewards Affiliates), licences and welcome offers.

casinokingdom.eu
Capture of the Casino Kingdom website

About

Casino Kingdom belongs to the Rewards Affiliates affiliate programme. The site launched in 2002. It holds a licence from Malta Gaming Authority. The interface is available in 19 languages, including Chinese, Croatian, Czech, Danish. 5 account currencies are listed, including Canadian dollars, Euros, British pounds sterling, US dollars.

Casino Kingdom is listed in 16 markets, among them Canada, Germany, France and Belgium. On the Casino Kingdom site for Mexico, we found 3 welcome bonuses.

Markets

This brand is listed in 16 markets. Pick one to see what it offers there.

Welcome bonuses

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player Intelligence

32 records

What players report about Casino Kingdom on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

11

60% resolved, of those with a known outcome

Total reviews

21

Across all review sites

Player rating

3.05 / 5

AskGamblers 3.05

GEO markets

6

Countries stated on 34% of records

Casino Kingdom complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Casino Kingdom, the way Player Intelligence PRO computes it.

Since 2009, players have posted 11 complaints and 21 reviews about Casino Kingdom on 4 sites. In the 12 months to November 4, 2026, they filed no complaints and posted 1 review.

The problem players report most often is “Withdrawal refused”: 27% of the 11 complaints with a labelled problem. Next come “Account blocked” (18%) and “Withdrawal delay” (18%). Complaints about “Withdrawal” make up 45% of those with a topic, against 29% across all brands.

Of the 10 complaints with a known outcome, 60% were resolved, against 59% across all brands. That puts Casino Kingdom 1,399th of 1,917 casinos with at least 10 such complaints.

The review sites’ own scores average 3.05 out of 5 on one site. By that score, Casino Kingdom ranks 2,380th of 4,286 rated casinos. Reviewers most often praise “Bonuses” (12 reviews), “Games” (11 reviews) and “Customer support” (6 reviews). The most common criticism concerns “Bonuses” (5 reviews).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Casino Kingdom: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
200920112013201520172019202120232025
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal refused27%3
  • Account blocked18%2
  • Withdrawal delay18%2
  • Registration9.1%1
  • Deposit refund9.1%1
  • Support not responding9.1%1
  • Other problems9.1%1
Share of the 11 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal45%5
  • Account27%3
  • Deposit9.1%1
  • Other9.1%1
  • Customer support9.1%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved55%6
  • Unresolved36%4
  • Status we do not recognise yet9.1%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Casino Kingdom against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Casino Kingdom against the market
MeasureCasino KingdomAll brands
Complaints resolved60%59%
Average review rating–3.44
Complaints per 100 reviews52.426.4
Share of “Withdrawal” complaints45%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20132014201520162017201820192020202120222023202420252026
Reviews count

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Bonuses57%12
  • Games52%11
  • Customer support29%6
  • Deposits & payment methods24%5
  • Website & app14%3
  • Trust & licence14%3
Share of the 21 reviews that name at least one aspect.reviews

Criticised

  • Bonuses24%5
  • Withdrawals19%4
  • Fairness & RTP14%3
  • Games14%3
  • Website & app14%3
  • Customer support14%3
Share of the 21 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2014201520162017201820192020202120222023202420252026
Rating history

Block 09

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • New Zealand36%4
  • Germany27%3
  • Austria18%2
  • Chile9.1%1
  • Kazakhstan9.1%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 10

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–1–
20252–1–
20241–1–
20231–2–
20223–0–
20212–0–
20201–0–
20170–1–
20150–3–
20140–5–
20130–7–
20091–0–

A dash means too little data for that year.

Block 11

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
AskGamblers1183.05 / 5
Casino Guru83–
Casinomeister1––
CasinoReviews1––

Block 12

Latest complaints and reviews

The newest records about Casino Kingdom as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    4.0 of 5 stars

    Austria · Casino Guru

  • Review

    5.0 of 5 stars

    New Zealand · Casino Guru

  • Complaint

    Withdrawal delay

    Unresolved

    New Zealand · Casino Guru

  • Complaint

    Account blocked

    Unresolved

    Chile · Casino Guru

  • Complaint

    Deposit refund

    Resolved

    Germany · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers.

Questions about Casino Kingdom

Who owns Casino Kingdom?

Casino Kingdom is operated by Bulex Enterprises Limited and runs under the Rewards Affiliates affiliate programme.

Is Casino Kingdom licensed?

Yes. Casino Kingdom holds a licence from Malta Gaming Authority.

When was Casino Kingdom founded?

Casino Kingdom launched in 2002.

Which currencies does Casino Kingdom accept?

Currencies listed for Casino Kingdom: Canadian dollars, Euros, British pounds sterling, US dollars, New Zealand dollars. Its site is available in 19 languages: Chinese, Croatian, Czech, Danish and 15 more.

Which countries is Casino Kingdom available in?

Casino Kingdom is listed in 16 markets: Austria, Belgium, Canada, China, Croatia, France, Germany, Italy and 8 more.

What bonuses and promotions does Casino Kingdom run in Mexico?

We read 3 live offers for Mexico on the Casino Kingdom site itself.

What do players say about Casino Kingdom?

Players have filed 11 complaints and written 21 reviews about Casino Kingdom. Players rate Casino Kingdom 3.05 out of 5 on average on the 1 site that publishes a rating.

What do players complain about most at Casino Kingdom?

“Withdrawal refused” – 27% of the 11 complaints about Casino Kingdom with a labelled problem. Followed by “Account blocked” (18%) and “Withdrawal delay” (18%).

Do players report withdrawal problems at Casino Kingdom?

Withdrawals are the topic of 5 complaints about Casino Kingdom: 45% of the 11 with a topic. The most common withdrawal problem is “Withdrawal refused” (60% of them).

Does Casino Kingdom resolve player complaints?

60% of the 10 complaints about Casino Kingdom with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Casino Kingdom is 1,399th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Casino Kingdom?

Praised most: “Bonuses”, “Games” and “Customer support”. Criticised most: “Bonuses”.

How many complaints has Casino Kingdom received in the last 12 months?

In the 12 months to November 4, 2026, players filed no complaints about Casino Kingdom.