Casino profile

Casino Dome

Player complaints and reviews about Casino Dome, plus its operator (Genesis Affiliate), licences and welcome offers.

Profile

Website: casinodome.com
Established: 2021
Operator: Genesis Affiliateaffiliate programme
Company: Genesis Global Limited
Licences: Malta Gaming Authority
Languages: English
German
Finnish
Norwegian
Currencies: British pounds sterling
Bahraini dinars
Bulgarian leva
Canadian dollars
Chinese yuan
Croatian kunas
Czech Republic korunas
Danish krone
Euros
Georgian laris
Indian rupees
Kuwaiti dinars
Mexican pesos
New Zealand dollars
Nigerian nairas
Norwegian kroner
Peruvian nuevos soles
Polish zlotys
Qatari rials
Romanian lei
Russian rubles
Saudi riyals
South African Rand
Turkish Lira
US dollars
UAE dirhams Show more

About

Casino Dome belongs to the Genesis Affiliate affiliate programme. The site launched in 2021. It holds a licence from Malta Gaming Authority. The interface is available in 4 languages: English, German, Finnish, Norwegian. 26 account currencies are listed, including British pounds sterling, Bahraini dinars, Bulgarian leva, Canadian dollars.

Casino Dome is listed in 15 markets, among them Canada, Germany, United Kingdom and New Zealand. The registration form for Czechia has 21 fields; the required ones include gender.

Markets

This brand is listed in 15 markets. Pick one to see what it offers there.

42 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

E-mail
Date of birth
Date of birthDay · 1 · 2 · 3 … +8
Date of birthMonth · 1 · 2 · 3 … +8
Date of birthYear · 2004 · 2003 · 2002 … +8
E-mail
Password
Username
E-mail
Password
Repeat password
First name
Last name
Date of birth
Date of birth
Genderrequired
Genderrequired
Date of birth
CountryPlease choose one value · Algeria · Andorra · Anguilla … +8
Address
Post code

Sign in

E-mail
Date of birth
Date of birthDay · 1 · 2 · 3 … +8
Date of birthMonth · 1 · 2 · 3 … +8
Date of birthYear · 2004 · 2003 · 2002 … +8
E-mail
Password
Username
E-mail
Password
Repeat password
First name
Last name
Date of birth
Date of birth
Genderrequired
Genderrequired
Date of birth
CountryPlease choose one value · Algeria · Andorra · Anguilla … +8
Address
Post code

Read on August 11, 2026

Player Intelligence

26 records

What players report about Casino Dome on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

100% resolved, of those with a known outcome

Total reviews

Across all review sites

Player rating

3.78 / 5

Trustpilot 4.2 · AskGamblers 3.35

GEO markets

Countries stated on 88% of records

Casino Dome complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Casino Dome, the way Player Intelligence PRO computes it.

Since 2021, players have posted 7 complaints and 19 reviews about Casino Dome on 3 sites.

The review sites’ own scores average 3.78 out of 5 across 2 sites. By that score, Casino Dome ranks 1,163rd of 4,286 rated casinos.

The countries players state most often are Canada (35%), South Africa (26%) and Finland (13%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Casino Dome: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

20212022

Complaints count

Period	Value
2021	6
2022	1

Block 02

Complaint categories

Deposit57%4
KYC / verification43%3

Share of complaints by category.complaints

Block 03

Complaint status

Resolved100%7

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

20212022

Reviews count

Period	Value
2021	9
2022	10

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

3.89

4.5

20212022

Rating history

Period	Value
2021	3.89
2022	4.5

Block 06

Stats by GEO

The ten countries players most often state, complaints and reviews together.

Canada35%8
South Africa26%6
Finland13%3
Norway8.7%2
New Zealand8.7%2
United Arab Emirates4.3%1
Ireland4.3%1

Share of the records whose source states a country – never guessed from language or currency.records

Block 07

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2022	1	–	10	–
2021	6	–	9	–

A dash means too little data for that year.

Block 08

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
Trustpilot	–	15	4.2 / 5
Casino Guru	7	1	–
AskGamblers	–	3	3.35 / 5

Block 09

Latest complaints and reviews

The newest records about Casino Dome as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ReviewAug 22, 2022
5.0 of 5 stars
United Arab Emirates · Trustpilot
ComplaintApr 16, 2022
Verification delay
Resolved
Finland · Casino Guru
ReviewApr 1, 2022
5.0 of 5 stars
Canada · Trustpilot
ComplaintJun 13, 2021
Deposit not credited
Resolved
Canada · Casino Guru
ComplaintMay 20, 2021
Deposit refund
Resolved
Finland · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

Get All Data

Player ratings from Trustpilot, AskGamblers.

Questions about Casino Dome

Who owns Casino Dome?

Casino Dome is operated by Genesis Global Limited and runs under the Genesis Affiliate affiliate programme.

Is Casino Dome licensed?

Yes. Casino Dome holds a licence from Malta Gaming Authority.

When was Casino Dome founded?

Casino Dome launched in 2021.

Which currencies does Casino Dome accept?

Currencies listed for Casino Dome: British pounds sterling, Bahraini dinars, Bulgarian leva, Canadian dollars, Chinese yuan, Croatian kunas, Czech Republic korunas, Danish krone and 18 more. Its site is available in 4 languages: English, German, Finnish, Norwegian.

Which countries is Casino Dome available in?

Casino Dome is listed in 15 markets: Bahrain, Canada, Czechia, Finland, Germany, India, Kuwait, Mexico and 7 more.

What do players say about Casino Dome?

Players have filed 7 complaints and written 19 reviews about Casino Dome. Players rate Casino Dome 3.78 out of 5 on average across the 2 sites that publish one.

Where do Casino Dome’s players come from?

The countries named most often in complaints and reviews about Casino Dome are Canada (35%), South Africa (26%) and Finland (13%).

Screenshots

2 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.