Casino profile

Freedom Casino

Player complaints and reviews about Freedom Casino, plus its operator (Hero Partners), licences and welcome offers.

About

Freedom Casino belongs to the Hero Partners affiliate programme. The site launched in 2023. It holds a licence from Curacao Gaming Control Board.

Player Intelligence

11 records

What players report about Freedom Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

50% resolved, of those with a known outcome

Total reviews

Across all review sites

Player rating

2.8 / 5

Trustpilot 2.8

GEO markets

Countries stated on 82% of records

Freedom Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Freedom Casino, the way Player Intelligence PRO computes it.

Since 2023, players have posted 7 complaints and 4 reviews about Freedom Casino on 3 sites. In the 12 months to November 4, 2026, they filed no complaints and posted no reviews.

The review sites’ own scores average 2.8 out of 5 on one site. By that score, Freedom Casino ranks 2,757th of 4,286 rated casinos.

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Freedom Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

202320242025

Complaints count

Period	Value
2023	2
2024	1
2025	4

Block 02

Complaint categories

Withdrawal43%3
Account14%1
Deposit14%1
KYC / verification14%1
Technical14%1

Share of complaints by category.complaints

Block 03

Complaint status

Resolved43%3
Unresolved43%3
Closed without an outcome14%1

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

202320242025

Reviews count

Period	Value
2023	2
2024	0
2025	2

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

202320242025

Rating history

Period	Value
2023	3
2024	0
2025	1

Block 06

Stats by GEO

The ten countries players most often state, complaints and reviews together.

Germany56%5
Sweden33%3
Ecuador11%1

Share of the records whose source states a country – never guessed from language or currency.records

Block 07

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2025	4	–	2	–
2024	1	–	0	–
2023	2	–	2	–

A dash means too little data for that year.

Block 08

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
Casino Guru	5	1	–
Trustpilot	–	3	2.8 / 5
AskGamblers	2	–	–

Block 09

Latest complaints and reviews

The newest records about Freedom Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ReviewApr 11, 2025
1.0 of 5 stars
Sweden · Trustpilot
ComplaintApr 10, 2025
Deposit refund
Closed
Germany · Casino Guru
ReviewFeb 21, 2025
1.0 of 5 stars
Sweden · Trustpilot
ComplaintFeb 11, 2025
Winnings voided
Unresolved
Germany · Casino Guru
ComplaintJan 3, 2025
Withdrawal delay
Unresolved
Germany · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

Get All Data

Player ratings from Trustpilot.

Questions about Freedom Casino

Who owns Freedom Casino?

Freedom Casino is operated by Deep Dive Tech B.V. and runs under the Hero Partners affiliate programme.

Is Freedom Casino licensed?

Yes. Freedom Casino holds a licence from Curacao Gaming Control Board.

When was Freedom Casino founded?

Freedom Casino launched in 2023.

What do players say about Freedom Casino?

Players have filed 7 complaints and written 4 reviews about Freedom Casino. Players rate Freedom Casino 2.8 out of 5 on average on the 1 site that publishes a rating.