200 % up to €600 + 250 Free Spins at Paradise Play Casino
- Bonus
- 200%
- Max bonus
- €600
- Free spins
- 250 Free Spins
- Min deposit
- €20
- Wagering
- 40xb
- Max bet
- $5
Wagering applies to the bonus amount.
Casino profile
Paradise Play Casino
Player complaints and reviews about Paradise Play Casino, plus its operator (Hero Partners), licences and welcome offers.
paradiseplay.com
Profile
- Website
- paradiseplay.com
- Established
- 2023
- Operator
- Hero Partnersaffiliate programme
- Company
- Moody Moose Limited
- Licences
- Languages
- English
- Currencies
- Euros
- Bitcoin
- Bitcoin Cash
- Ethereum
- Tether
- TRON
- Ripple
- Litecoin
- USD Coin
- ADA
- Binance Coin
- Dogecoin
About
Paradise Play Casino belongs to the Hero Partners affiliate programme. The site launched in 2023. It holds a licence from Tobique Gaming Commission. The interface is in English. 12 account currencies are listed, including Euros, Bitcoin, Bitcoin Cash, Ethereum. We list one welcome offer.
Welcome bonuses
1 offer
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
Player Intelligence
51 records
What players report about Paradise Play Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
5
40% resolved, of those with a known outcome
Total reviews
46
Across all review sites
Player rating
2.4 / 5
Trustpilot 2.4
GEO markets
4
Countries stated on 100% of records
Paradise Play Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Paradise Play Casino, the way Player Intelligence PRO computes it.
Since 2023, players have posted 5 complaints and 46 reviews about Paradise Play Casino on 2 sites. In the 12 months to November 5, 2026, they filed no complaints and posted 3 reviews. Reviews are down 79% on the 12 months before (14).
Reviewers give Paradise Play Casino 1.98 out of 5 on average over 46 rated reviews, against 3.44 across all brands. 24% of the ratings are four or five stars, and 74% are one or two. The review sites’ own scores average 2.4 out of 5 on one site. By that score, Paradise Play Casino ranks 3,273rd of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (10 reviews), “Bonuses” (7 reviews) and “Games” (6 reviews). The most common criticism concerns “Withdrawals” (21 reviews), “Trust & licence” (16 reviews) and “Customer support” (15 reviews).
The countries players state most often are Netherlands (90%), Sweden (5.9%) and Portugal (2%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Paradise Play Casino: one market, one period, a payment method or a comparison with another brand.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
3
20232024
| Period | Value |
|---|---|
| 2023 | 2 |
| 2024 | 3 |
Block 02
Complaint categories
- Withdrawal40%2
- Account20%1
- Bonus20%1
- Deposit20%1
Block 03
Complaint status
- Unresolved60%3
- Resolved40%2
Block 04
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
29
2023202420252026
| Period | Value |
|---|---|
| 2023 | 1 |
| 2024 | 29 |
| 2025 | 13 |
| 2026 | 3 |
Block 05
Review stars
How the rated reviews split by star.
- 5 stars15%7
- 4 stars8.7%4
- 3 stars2.2%1
- 2 stars6.5%3
- 1 star67%31
Block 06
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Withdrawals22%10
- Bonuses16%7
- Games13%6
- KYC / verification4.4%2
- Customer support4.4%2
- Fairness & RTP2.2%1
Criticised
- Withdrawals47%21
- Trust & licence36%16
- Customer support33%15
- Deposits & payment methods16%7
- Account8.9%4
- Website & app6.7%3
Block 07
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
1
1.83
2.23
2.67
2023202420252026
| Period | Value |
|---|---|
| 2023 | 1 |
| 2024 | 1.83 |
| 2025 | 2.23 |
| 2026 | 2.67 |
Block 08
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Netherlands90%46
- Sweden5.9%3
- Portugal2%1
- Slovakia2%1
Block 09
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 0 | – | 3 | – |
| 2025 | 0 | – | 13 | – |
| 2024 | 3 | – | 29 | 1.83 |
| 2023 | 2 | – | 1 | – |
A dash means too little data for that year.
Block 10
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 45 | 2.4 / 5 |
| Casino Guru | 5 | 1 | – |
Block 11
Latest complaints and reviews
The newest records about Paradise Play Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
1.0 of 5 stars
Netherlands · Trustpilot
- Review
2.0 of 5 stars
Slovakia · Trustpilot
- Complaint
Account blocked
ResolvedNetherlands · Casino Guru
- Complaint
Winnings voided
UnresolvedNetherlands · Casino Guru
- Complaint
Winnings voided
UnresolvedNetherlands · Casino Guru
0 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot.
Questions about Paradise Play Casino
Who owns Paradise Play Casino?
Paradise Play Casino is operated by Moody Moose Limited and runs under the Hero Partners affiliate programme.
Is Paradise Play Casino licensed?
Yes. Paradise Play Casino holds a licence from Tobique Gaming Commission.
When was Paradise Play Casino founded?
Paradise Play Casino launched in 2023.
Which currencies does Paradise Play Casino accept?
Currencies listed for Paradise Play Casino: Euros, Bitcoin, Bitcoin Cash, Ethereum, Tether, TRON, Ripple, Litecoin and 4 more. Its site is available in one language: English.
What welcome bonuses does Paradise Play Casino offer?
One welcome offer is listed for Paradise Play Casino. The first on the list is “200 % up to €600 + 250 Free Spins at Paradise Play Casino”, with a 40× wagering requirement.
What do players say about Paradise Play Casino?
Players have filed 5 complaints and written 46 reviews about Paradise Play Casino. Players rate Paradise Play Casino 2.4 out of 5 on average on the 1 site that publishes a rating.
What do players like and dislike about Paradise Play Casino?
Praised most: “Withdrawals”, “Bonuses” and “Games”. Criticised most: “Withdrawals”, “Trust & licence” and “Customer support”. 24% of the rated reviews give four or five stars, and 74% give one or two.
Where do Paradise Play Casino’s players come from?
The countries named most often in complaints and reviews about Paradise Play Casino are Netherlands (90%), Sweden (5.9%) and Portugal (2%).
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Casinos that share a market, a licence or an operator with Paradise Play Casino, and ones players rate about the same.
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Casinos whose player rating is closest to that of Paradise Play Casino.
