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Betzest Casino

Player complaints and reviews about Betzest Casino, plus its operator (Betzest affiliates), licences and welcome offers.

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Capture of the Betzest Casino website

About

Betzest Casino belongs to the Betzest affiliates affiliate programme. The site launched in 2018. It holds a licence from Malta Gaming Authority. The interface is available in 7 languages, including English, Finnish, German, Norwegian. 8 account currencies are listed, including Australian dollars, Brazilian reals, Canadian dollars, Euros.

Betzest Casino is listed in 11 markets, among them Canada, Germany, France and Belgium.

Markets

This brand is listed in 11 markets. Pick one to see what it offers there.

Player Intelligence

496 records

What players report about Betzest Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

59

88% resolved, of those with a known outcome

Total reviews

437

Across all review sites

Player rating

4.08 / 5

AskGamblers 4.35 · Trustpilot 3.8

GEO markets

16

Countries stated on 6.3% of records

Betzest Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Betzest Casino, the way Player Intelligence PRO computes it.

Since 2018, players have posted 59 complaints and 437 reviews about Betzest Casino on 4 sites. In the 12 months to November 5, 2026, they filed no complaints and posted 2 reviews.

The problem players report most often is “Withdrawal delay”: 58% of the 55 complaints with a labelled problem. Next come “Withdrawal refused” (31%) and “Bonus winnings confiscated” (3.6%). Complaints about “Withdrawal” make up 88% of those with a topic, against 29% across all brands.

Of the 59 complaints with a known outcome, 88% were resolved, against 59% across all brands. That puts Betzest Casino 488th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 90%.

Reviewers give Betzest Casino 4.23 out of 5 on average over 436 rated reviews, against 3.44 across all brands. 88% of the ratings are four or five stars, and 7.6% are one or two. The review sites’ own scores average 4.08 out of 5 across 2 sites. By that score, Betzest Casino ranks 695th of 4,286 rated casinos. Reviewers most often praise “Bonuses” (324 reviews), “Customer support” (297 reviews) and “Games” (283 reviews). The most common criticism concerns “Customer support” (101 reviews), “Bonuses” (93 reviews) and “Games” (66 reviews).

The countries players state most often are Finland (16%), Canada (9.7%) and Germany (9.7%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Betzest Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20182019202020212022
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay58%32
  • Withdrawal refused31%17
  • Bonus winnings confiscated3.6%2
  • Verification delay1.8%1
  • Documents rejected or requested again1.8%1
  • Self-exclusion1.8%1
  • Game malfunction1.8%1
Share of the 55 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal88%52
  • Bonus3.4%2
  • KYC / verification3.4%2
  • Payments & refunds1.7%1
  • Responsible gambling1.7%1
  • Technical1.7%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved88%52
  • Unresolved12%7
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Betzest Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Betzest Casino against the market
MeasureBetzest CasinoAll brands
Complaints resolved88%59%
Average review rating4.233.44
Complaints per 100 reviews13.526.4
Share of “Withdrawal” complaints88%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
201820192020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars62%271
  • 4 stars26%113
  • 3 stars4.4%19
  • 2 stars0.2%1
  • 1 star7.3%32
Share of 436 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Bonuses74%324
  • Customer support68%297
  • Games65%283
  • Website & app40%175
  • Withdrawals20%88
  • Deposits & payment methods17%75
Share of the 437 reviews that name at least one aspect.reviews

Criticised

  • Customer support23%101
  • Bonuses21%93
  • Games15%66
  • Website & app11%49
  • Withdrawals11%47
  • Deposits & payment methods11%46
Share of the 437 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
201820192020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Finland16%5
  • Canada9.7%3
  • Germany9.7%3
  • Ireland9.7%3
  • Norway9.7%3
  • Austria6.5%2
  • Russia6.5%2
  • Sweden6.5%2
  • United Arab Emirates3.2%1
  • Albania3.2%1
  • Other countries19%6
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–2–
20240–2–
20224–6–
20217–252.62
20201788%3754.43
20193093%233.07
20181–4–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
AskGamblers534164.35 / 5
Trustpilot–193.8 / 5
CasinoReviews5––
latestcasinobonuses.bet12–

Block 13

Latest complaints and reviews

The newest records about Betzest Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers, Trustpilot.

Questions about Betzest Casino

Who owns Betzest Casino?

Betzest Casino is operated by Betomall Limited and runs under the Betzest affiliates affiliate programme.

Is Betzest Casino licensed?

Yes. Betzest Casino holds a licence from Malta Gaming Authority.

When was Betzest Casino founded?

Betzest Casino launched in 2018.

Which currencies does Betzest Casino accept?

Currencies listed for Betzest Casino: Australian dollars, Brazilian reals, Canadian dollars, Euros, Norwegian kroner, New Zealand dollars, US dollars, Moroccan dirhams. Its site is available in 7 languages: English, Finnish, German, Norwegian and 3 more.

Which countries is Betzest Casino available in?

Betzest Casino is listed in 11 markets: Australia, Belgium, Brazil, Canada, Finland, France, Germany, New Zealand and 3 more.

What do players say about Betzest Casino?

Players have filed 59 complaints and written 437 reviews about Betzest Casino. Players rate Betzest Casino 4.08 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Betzest Casino?

“Withdrawal delay” – 58% of the 55 complaints about Betzest Casino with a labelled problem. Followed by “Withdrawal refused” (31%) and “Bonus winnings confiscated” (3.6%).

Do players report withdrawal problems at Betzest Casino?

Withdrawals are the topic of 52 complaints about Betzest Casino: 88% of the 59 with a topic. The most common withdrawal problem is “Withdrawal delay” (62% of them). Of the withdrawal complaints with a known outcome, 90% were resolved.

Does Betzest Casino resolve player complaints?

88% of the 59 complaints about Betzest Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Betzest Casino is 488th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Betzest Casino?

Praised most: “Bonuses”, “Customer support” and “Games”. Criticised most: “Customer support”, “Bonuses” and “Games”. 88% of the rated reviews give four or five stars, and 7.6% give one or two.

Where do Betzest Casino’s players come from?

The countries named most often in complaints and reviews about Betzest Casino are Finland (16%), Canada (9.7%) and Germany (9.7%).