100% up to €200 + 10 Bonus Spins, 1st Deposit Bonus at BetBoom Casino
- Bonus
- 100%
- Max bonus
- €200
- Min deposit
- €5
- Wagering
- 40xb
Wagering applies to the bonus amount.
Casino profile
BetBoom Casino
Player complaints and reviews about BetBoom Casino, plus its operator (Betboom Partners), licences and welcome offers.
Closedbetboom.com
betboom.com
Profile
- Website
- betboom.com
- Established
- 2020
- Operator
- Betboom Partnersaffiliate programme
- Company
- Bet Boom N.V.
- Licences
- Languages
- English
- Spanish
- German
- Portuguese
- Kazakh
- Russian
- Ukrainian
- Georgian
- Currencies
- US dollars
- Euros
- Peruvian nuevos soles
- Chilean pesos
- Ukrainian hryvnias
- Uzbekistan som
- Azerbaijani manats
- Brazilian reals
- Argentine pesos
- Mexican pesos
- Bitcoin
- Bitcoin Cash
- Ethereum
- Tether
- Litecoin
- Ripple
- Dogecoin
- ADA
- Binance Coin
- TRON Show more
About
BetBoom Casino belongs to the Betboom Partners affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2020. It holds a licence from Curacao Gaming Control Board. The interface is available in 8 languages, including English, Spanish, German, Portuguese. 20 account currencies are listed, including US dollars, Euros, Peruvian nuevos soles, Chilean pesos. We list 4 welcome offers.
BetBoom Casino is listed in 10 markets, among them Germany, Spain, Portugal and Brazil.
Markets
This brand is listed in 10 markets. Pick one to see what it offers there.
Welcome bonuses
4 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
100% up to €300 + 15 Bonus Spins, 2nd Deposit Bonus at BetBoom Casino
- Bonus
- 100%
- Max bonus
- €300
- Min deposit
- €5
- Wagering
- 30xb
Wagering applies to the bonus amount.
50% up to €500 + 20 Bonus Spins, 3rd Deposit Bonus at BetBoom Casino
- Bonus
- 50%
- Max bonus
- €500
- Min deposit
- €5
- Wagering
- 30xb
Wagering applies to the bonus amount.
Up to 5000 BRL + 100 Free Spins on 1st three Deposits at BetBoom Casino
- Max bonus
- 5000 BRL
- Wagering
- 30xb
Wagering applies to the bonus amount.
Player Intelligence
5,296 records
What players report about BetBoom Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
3,611
34% resolved, of those with a known outcome
Total reviews
1,685
Across all review sites
Player rating
3.5 / 5
Trustpilot 2.4 · AskGamblers 2.6 · casino.ru 4.7 · Reclame Aqui 4.3
GEO markets
22
Countries stated on 100% of records
BetBoom Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about BetBoom Casino, the way Player Intelligence PRO computes it.
Since 2021, players have posted 3,611 complaints and 1,685 reviews about BetBoom Casino on 7 sites. In the 12 months to November 5, 2026, they filed 2,475 complaints and posted 9 reviews. That is 240% more complaints than in the 12 months before (729). Of the complaints with a known outcome, 34% were resolved in the last 12 months, against 37% in the 12 months before.
The problem players report most often is “Bonus not credited”: 27% of the 3,568 complaints with a labelled problem. Next come “Account blocked” (15%) and “Withdrawal refused” (9.1%). Complaints about “Bonus” make up 34% of those with a topic, against 21% across all brands.
Of the 3,269 complaints with a known outcome, 34% were resolved, against 59% across all brands. That puts BetBoom Casino 1,799th of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 45%.
Reviewers give BetBoom Casino 2.35 out of 5 on average over 1,681 rated reviews, against 3.44 across all brands. 44% of the ratings are four or five stars, and 50% are one or two. The review sites’ own scores average 3.5 out of 5 across 4 sites. By that score, BetBoom Casino ranks 1,577th of 4,287 rated casinos. Reviewers most often praise “Customer support” (202 reviews), “Withdrawals” (21 reviews) and “Bonuses” (16 reviews). The most common criticism concerns “Customer support” (174 reviews), “Trust & licence” (64 reviews) and “Withdrawals” (61 reviews).
The countries players state most often are Brazil (99%), Mexico (0.2%) and Peru (0.1%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.
Ask the AI analyst about BetBoom Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
Players appreciated the timely bonuses and the variety of rewards available, including cashback and no-deposit spins. The ease of making deposits and the speed of withdrawals were also highlighted as positive aspects of the casino experience.
Players expressed frustration with the customer support's inconsistency and lack of understanding regarding bonus issues. There were complaints about the cancellation of bonuses without proper explanation, leading to disappointment among loyal players.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
2,241
20222023202420252026
| Period | Value |
|---|---|
| 2022 | 3 |
| 2023 | 120 |
| 2024 | 361 |
| 2025 | 886 |
| 2026 | 2,241 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Bonus not credited27%980
- Account blocked15%539
- Withdrawal refused9.1%325
- Sports bets7.6%270
- Withdrawal delay5%179
- Wagering terms3.6%129
- Game malfunction3.4%123
- Self-exclusion3.3%117
- Other problems25%906
Block 03
Complaint categories
- Bonus34%1,217
- Account17%610
- Withdrawal15%535
- Other12%437
- Technical9.8%350
- Responsible gambling3.5%126
- Payments & refunds3.3%118
- Deposit2.3%82
- KYC / verification1.4%49
- Customer support1.2%44
Block 04
Complaint status
- Unresolved60%2,163
- Resolved31%1,106
- Open9.5%342
Block 05
BetBoom Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | BetBoom Casino | All brands |
|---|---|---|
| Complaints resolved | 34% | 59% |
| Average review rating | 2.35 | 3.44 |
| Complaints per 100 reviews | 214.3 | 26.4 |
| Share of “Bonus” complaints | 34% | 21% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
1,054
202120222023202420252026
| Period | Value |
|---|---|
| 2021 | 1 |
| 2022 | 1 |
| 2023 | 44 |
| 2024 | 170 |
| 2025 | 415 |
| 2026 | 1,054 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars37%620
- 4 stars7.5%126
- 3 stars5.2%88
- 2 stars3.3%56
- 1 star47%791
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Customer support33%202
- Withdrawals3.5%21
- Bonuses2.6%16
- Trust & licence2.6%16
- Website & app2.1%13
- Games1.3%8
Criticised
- Customer support29%174
- Trust & licence11%64
- Withdrawals10%61
- Bonuses8.1%49
- Account6.3%38
- Fairness & RTP5.6%34
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
4
1.93
1.52
1.92
2.67
202120222023202420252026
| Period | Value |
|---|---|
| 2021 | 4 |
| 2022 | 0 |
| 2023 | 1.93 |
| 2024 | 1.52 |
| 2025 | 1.92 |
| 2026 | 2.67 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Brazil99%5,243
- Mexico0.2%8
- Peru0.1%5
- Argentina0.1%4
- Philippines0.1%3
- Indonesia0%2
- Russia0%2
- Albania0%1
- Australia0%1
- Belarus0%1
- Other countries0.2%12
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 2,241 | 33% | 1,054 | 2.67 |
| 2025 | 886 | 37% | 415 | 1.92 |
| 2024 | 361 | 29% | 170 | 1.52 |
| 2023 | 120 | 33% | 44 | 1.93 |
| 2022 | 3 | – | 1 | – |
| 2021 | 0 | – | 1 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Reclame Aqui | 3,584 | 1,648 | 4.3 / 5 |
| Casino Guru | 24 | 15 | – |
| Trustpilot | – | 13 | 2.4 / 5 |
| AskGamblers | – | 6 | 2.6 / 5 |
| latestcasinobonuses.bet | 2 | 2 | – |
| casino.ru | – | 1 | 4.7 / 5 |
| CasinoReviews | 1 | – | – |
Block 13
Latest complaints and reviews
The newest records about BetBoom Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Complaint
Withdrawal refused
OpenBrazil · Reclame Aqui
- Complaint
Withdrawal refused
OpenBrazil · Reclame Aqui
- Complaint
Withdrawal refused
OpenBrazil · Reclame Aqui
- Review
5.0 of 5 stars
Mexico · Casino Guru
- Review
1.0 of 5 stars
Mexico · Trustpilot
89 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers, casino.ru, Reclame Aqui.
Questions about BetBoom Casino
Who owns BetBoom Casino?
BetBoom Casino is operated by Bet Boom N.V. and runs under the Betboom Partners affiliate programme.
Is BetBoom Casino licensed?
Yes. BetBoom Casino holds a licence from Curacao Gaming Control Board.
When was BetBoom Casino founded?
BetBoom Casino launched in 2020. The site has since closed; its profile is kept for reference.
Which currencies does BetBoom Casino accept?
Currencies listed for BetBoom Casino: US dollars, Euros, Peruvian nuevos soles, Chilean pesos, Ukrainian hryvnias, Uzbekistan som, Azerbaijani manats, Brazilian reals and 12 more. Its site is available in 8 languages: English, Spanish, German, Portuguese and 4 more.
What welcome bonuses does BetBoom Casino offer?
4 welcome offers are listed for BetBoom Casino. The first on the list is “100% up to €200 + 10 Bonus Spins, 1st Deposit Bonus at BetBoom Casino”, with a 40× wagering requirement.
Which countries is BetBoom Casino available in?
BetBoom Casino is listed in 10 markets: Argentina, Azerbaijan, Brazil, Chile, Germany, Kazakhstan, Mexico, Peru and 2 more.
What do players say about BetBoom Casino?
Players have filed 3,611 complaints and written 1,685 reviews about BetBoom Casino. Players rate BetBoom Casino 3.5 out of 5 on average across the 4 sites that publish one.
What do players complain about most at BetBoom Casino?
“Bonus not credited” – 27% of the 3,568 complaints about BetBoom Casino with a labelled problem. Followed by “Account blocked” (15%) and “Withdrawal refused” (9.1%).
Do players report withdrawal problems at BetBoom Casino?
Withdrawals are the topic of 535 complaints about BetBoom Casino: 15% of the 3,568 with a topic. The most common withdrawal problem is “Withdrawal refused” (61% of them). Of the withdrawal complaints with a known outcome, 45% were resolved.
Does BetBoom Casino resolve player complaints?
34% of the 3,269 complaints about BetBoom Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, BetBoom Casino is 1,799th. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about BetBoom Casino?
Praised most: “Customer support”, “Withdrawals” and “Bonuses”. Criticised most: “Customer support”, “Trust & licence” and “Withdrawals”. 44% of the rated reviews give four or five stars, and 50% give one or two.
How many complaints has BetBoom Casino received in the last 12 months?
In the 12 months to November 5, 2026, players filed 2,475 complaints about BetBoom Casino. That is 240% more than in the 12 months before, when there were 729.
Where do BetBoom Casino’s players come from?
The countries named most often in complaints and reviews about BetBoom Casino are Brazil (99%), Mexico (0.2%) and Peru (0.1%).
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