igamingcpo.com

Casino profile

BetAndreas Casino in Portugal

Player complaints and reviews about BetAndreas Casino, plus its operator (LGaming Affiliates), licences and welcome offers.

betandreas.com
Capture of the BetAndreas Casino website

About

On the BetAndreas Casino site for Portugal, we found 9 promotions.

BetAndreas Casino belongs to the LGaming Affiliates affiliate programme. The site launched in 2022. It holds a licence from Curacao Gaming Control Board. The interface is available in 10 languages, including English, Uzbek, Azerbaijani, Russian. 18 account currencies are listed, including Euros, US dollars, Russian rubles, Kazakhstani tenges. We list one welcome offer.

Licensee

The company that holds the Curaçao licence for BetAndreas Casino, as the licence register names it.

Legal name
Bizbon N.V.
Curaçao licence reference
OGL/2024/597/0249
Registration number (Curaçao Chamber of Commerce)
141081
Incorporated
2016

Markets

This brand is listed in 8 markets. Pick one to see what it offers there.

Welcome bonuses

1 offer

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

9 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player complaints and reviews in Portugal

39 records

39 of the 319 records about BetAndreas Casino come from players who state they are in Portugal. The figures below are theirs alone; the casino page covers every market.

Total complaints

7

100% resolved, of those with a known outcome

Total reviews

32

Across all review sites

Player rating

2.22 / 5

32 ratings by these players

Share of all records

12%

of 319 about BetAndreas Casino

What players in Portugal say about BetAndreas Casino

Players in Portugal have filed 7 complaints and written 32 reviews about BetAndreas Casino. That is 12% of the 319 records about it from every market. Complaints make up 18% of their records, against 16% across all markets. Their reviews rate it 2.22 out of 5 on average (32 ratings), against 4.04 across all markets. 69% of their rated reviews give one or two stars; across all markets the share is 21%.

The most common problem in their complaints is “Withdrawal delay”: 29% of 7 complaints with a labelled problem (12% across all markets). 100% of their 7 complaints with a known outcome were resolved, against 86% across all markets. In the last 12 months: 1 complaint and 2 reviews.

A player counts as being in Portugal when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about BetAndreas Casino in Portugal, or compare the market with another one.

Portugal and all markets
FigurePortugalAll markets
Complaints among all records18%16%
Resolved, of complaints with a known outcome100%86%
Average review rating, out of 52.224.04
Reviews rated 1–2 stars69%21%
Withdrawal delay, of labelled complaints29%12%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal43%3
  • Bonus14%1
  • KYC / verification14%1
  • Payments & refunds14%1
  • Technical14%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved100%7
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars22%7
  • 4 stars6.3%2
  • 3 stars3.1%1
  • 2 stars9.4%3
  • 1 star59%19
Share of 32 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals7.7%2
  • Games3.8%1
  • Responsible gambling3.8%1
  • Website & app3.8%1
  • Customer support3.8%1
Share of the 26 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals58%15
  • Customer support46%12
  • Account15%4
  • Bonuses7.7%2
  • Deposits & payment methods7.7%2
  • Fairness & RTP7.7%2
Share of the 26 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2025
Rating history

Block 08

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–2–
20255–302.3
20241–0–

A dash means too little data for that year.

Block 09

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–31–
Casino Guru71–

Block 10

Latest complaints and reviews

The newest records about BetAndreas Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Withdrawal delay

    Resolved

    Portugal · Casino Guru

  • Review

    1.0 of 5 stars

    Portugal · Trustpilot

  • Review

    1.0 of 5 stars

    Portugal · Trustpilot

  • Complaint

    Missing funds

    Resolved

    Portugal · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Portugal · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about BetAndreas Casino in Portugal

What bonuses and promotions does BetAndreas Casino run in Portugal?

We read 9 live offers for Portugal on the BetAndreas Casino site itself.

How many complaints and reviews about BetAndreas Casino come from players in Portugal?

39 of the 319 complaints and reviews about BetAndreas Casino come from players in Portugal. Across all its markets, 49 complaints have a known outcome, and 86% of them were resolved.

Who owns BetAndreas Casino?

BetAndreas Casino is operated by Bizbon N.V. and runs under the LGaming Affiliates affiliate programme.

Is BetAndreas Casino licensed?

Yes. BetAndreas Casino holds a licence from Curacao Gaming Control Board.