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BetAndreas Casino

Player complaints and reviews about BetAndreas Casino, plus its operator (LGaming Affiliates), licences and welcome offers.

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Capture of the BetAndreas Casino website

About

BetAndreas Casino belongs to the LGaming Affiliates affiliate programme. The site launched in 2022. It holds a licence from Curacao Gaming Control Board. The interface is available in 10 languages, including English, Uzbek, Azerbaijani, Russian. 18 account currencies are listed, including Euros, US dollars, Russian rubles, Kazakhstani tenges.

BetAndreas Casino is listed in 8 markets, among them Portugal, Poland, India and Brazil. On the BetAndreas Casino site for Poland, we found 7 welcome bonuses and 7 promotions.

Licensee

The company that holds the Curaçao licence for BetAndreas Casino, as the licence register names it.

Legal name
Bizbon N.V.
Curaçao licence reference
OGL/2024/597/0249
Registration number (Curaçao Chamber of Commerce)
141081
Incorporated
2016

Markets

This brand is listed in 8 markets. Pick one to see what it offers there.

Welcome bonuses

7 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Promotions

7 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player Intelligence

319 records

What players report about BetAndreas Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

52

86% resolved, of those with a known outcome

Total reviews

267

Across all review sites

Player rating

4.1 / 5

Trustpilot 2.7 · casino.ru 4.7 · AskGamblers 4.9

GEO markets

27

Countries stated on 52% of records

BetAndreas Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about BetAndreas Casino, the way Player Intelligence PRO computes it.

Since 2023, players have posted 52 complaints and 267 reviews about BetAndreas Casino on 6 sites. In the 12 months to November 5, 2026, they filed 11 complaints and posted 20 reviews. That is 58% fewer complaints than in the 12 months before (26). Reviews are down 86% on the 12 months before (138). The average review rating fell from 3.75 to 2.38 out of 5 year on year.

The problem players report most often is “Account blocked”: 37% of the 49 complaints with a labelled problem. Next come “Withdrawal refused” (14%) and “Withdrawal delay” (12%). Complaints about “Account” make up 38% of those with a topic, against 15% across all brands.

Of the 49 complaints with a known outcome, 86% were resolved, against 59% across all brands. That puts BetAndreas Casino 571st of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 83%.

Reviewers give BetAndreas Casino 4.04 out of 5 on average over 267 rated reviews, against 3.44 across all brands. 76% of the ratings are four or five stars, and 21% are one or two. The review sites’ own scores average 4.1 out of 5 across 3 sites. By that score, BetAndreas Casino ranks 632nd of 4,286 rated casinos. Reviewers most often praise “Games” (83 reviews), “Withdrawals” (65 reviews) and “Bonuses” (57 reviews). The most common criticism concerns “Withdrawals” (34 reviews), “Bonuses” (29 reviews) and “Customer support” (28 reviews).

The countries players state most often are Portugal (24%), Azerbaijan (19%) and Brazil (15%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,907 brands Player Intelligence tracks.

Ask the AI analyst about BetAndreas Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players consistently praise the diverse game selection and efficient payments, while bonuses also receive largely positive feedback. Verification processes and customer support show some concerns, though issues are not overwhelmingly reported.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Account blocked37%18
  • Withdrawal refused14%7
  • Withdrawal delay12%6
  • Bonus not credited8.2%4
  • Documents rejected or requested again6.1%3
  • Sports bets6.1%3
  • Deposit not credited4.1%2
  • Verification delay4.1%2
  • Other problems8.2%4
Share of the 49 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Account38%20
  • Withdrawal25%13
  • KYC / verification12%6
  • Bonus9.6%5
  • Other5.8%3
  • Deposit3.8%2
  • Payments & refunds3.8%2
  • Technical1.9%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved81%42
  • Unresolved13%7
  • Open5.8%3
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

BetAndreas Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

BetAndreas Casino against the market
MeasureBetAndreas CasinoAll brands
Complaints resolved86%59%
Average review rating4.043.44
Complaints per 100 reviews19.526.4
Share of “Account” complaints38%15%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars67%180
  • 4 stars9%24
  • 3 stars3%8
  • 2 stars2.2%6
  • 1 star18%49
Share of 267 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games36%83
  • Withdrawals28%65
  • Bonuses25%57
  • Website & app18%42
  • Fairness & RTP16%36
  • Customer support14%33
Share of the 232 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals15%34
  • Bonuses13%29
  • Customer support12%28
  • Account9.5%22
  • KYC / verification8.2%19
  • Trust & licence6%14
Share of the 232 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Portugal24%39
  • Azerbaijan19%32
  • Brazil15%25
  • Russia12%20
  • Kazakhstan3.6%6
  • Bangladesh3%5
  • India3%5
  • Serbia2.4%4
  • Nigeria1.8%3
  • Poland1.8%3
  • Other countries14%23
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20268–17–
20252396%1573.96
20241782%794.65
20234–14–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–1042.7 / 5
casino.ru–774.7 / 5
Casino Guru1635–
AskGamblers4414.9 / 5
latestcasinobonuses.bet3110–
forum-casino.com1––

Block 13

Latest complaints and reviews

The newest records about BetAndreas Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

4 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, casino.ru, AskGamblers.

Questions about BetAndreas Casino

Who owns BetAndreas Casino?

BetAndreas Casino is operated by Bizbon N.V. and runs under the LGaming Affiliates affiliate programme.

Is BetAndreas Casino licensed?

Yes. BetAndreas Casino holds a licence from Curacao Gaming Control Board.

When was BetAndreas Casino founded?

BetAndreas Casino launched in 2022.

Which currencies does BetAndreas Casino accept?

Currencies listed for BetAndreas Casino: Euros, US dollars, Russian rubles, Kazakhstani tenges, Indian rupees, Turkish Lira, Brazilian reals, Azerbaijani manats and 10 more. Its site is available in 10 languages: English, Uzbek, Azerbaijani, Russian and 6 more.

Which countries is BetAndreas Casino available in?

BetAndreas Casino is listed in 8 markets: Azerbaijan, Bangladesh, Brazil, India, Kazakhstan, Poland, Portugal, Russia.

What bonuses and promotions does BetAndreas Casino run in Poland?

We read 14 live offers for Poland on the BetAndreas Casino site itself.

What do players say about BetAndreas Casino?

Players have filed 52 complaints and written 267 reviews about BetAndreas Casino. Players rate BetAndreas Casino 4.1 out of 5 on average across the 3 sites that publish one.

What do players complain about most at BetAndreas Casino?

“Account blocked” – 37% of the 49 complaints about BetAndreas Casino with a labelled problem. Followed by “Withdrawal refused” (14%) and “Withdrawal delay” (12%).

Do players report withdrawal problems at BetAndreas Casino?

Withdrawals are the topic of 13 complaints about BetAndreas Casino: 25% of the 52 with a topic. The most common withdrawal problem is “Withdrawal refused” (54% of them). Of the withdrawal complaints with a known outcome, 83% were resolved.

Does BetAndreas Casino resolve player complaints?

86% of the 49 complaints about BetAndreas Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, BetAndreas Casino is 571st. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about BetAndreas Casino?

Praised most: “Games”, “Withdrawals” and “Bonuses”. Criticised most: “Withdrawals”, “Bonuses” and “Customer support”. 76% of the rated reviews give four or five stars, and 21% give one or two.

How many complaints has BetAndreas Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 11 complaints about BetAndreas Casino. That is 58% fewer than in the 12 months before, when there were 26.

Where do BetAndreas Casino’s players come from?

The countries named most often in complaints and reviews about BetAndreas Casino are Portugal (24%), Azerbaijan (19%) and Brazil (15%).