Casillion Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Casillion Casino, the way Player Intelligence PRO computes it.
Since 2017, players have posted 20 complaints and 32 reviews about Casillion Casino on 2 sites.
The problem players report most often is “Withdrawal delay”: 37% of the 19 complaints with a labelled problem. Next come “Withdrawal refused” (16%) and “Account closed” (11%). Complaints about “Withdrawal” make up 50% of those with a topic, against 29% across all brands.
Of the 20 complaints with a known outcome, 70% were resolved, against 59% across all brands. That puts Casillion Casino 1,151st of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 70%.
Reviewers give Casillion Casino 3.53 out of 5 on average over 32 rated reviews, against 3.44 across all brands. 78% of the ratings are four or five stars, and 22% are one or two. The review sites’ own scores average 3.55 out of 5 on one site. By that score, Casillion Casino ranks 1,523rd of 4,286 rated casinos. Reviewers most often praise “Customer support” (18 reviews), “Withdrawals” (15 reviews) and “Games” (12 reviews). The most common criticism concerns “Customer support” (7 reviews) and “Bonuses” (5 reviews).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,906 brands Player Intelligence tracks.
