100 EXTRA SPINS on Big Bass Hold and Spinner Megaways
- Free spins
- 100
- Min deposit
- £10
- Wagering
- 10x
- Max bet
- £5
Casino profile
Rialto Casino
Player complaints and reviews about Rialto Casino, plus its operator (Gambling Wages), licences and welcome offers.
rialtocasino.com
Profile
- Website
- rialtocasino.com
- Established
- 2009
- Operator
- Gambling Wagesaffiliate programme
- Company
- Unknown
- Licences
- Languages
- English
- Currencies
- US dollars
About
Rialto Casino belongs to the Gambling Wages affiliate programme. The site launched in 2009. It holds a licence from Costa Rica Gambling. The interface is in English. One account currency is listed: US dollars. We list one welcome offer.
Rialto Casino is listed in one market, United States. The registration form for United States has 3 fields: e-mail, username and password.
Markets
This brand is listed in 1 market. Pick one to see what it offers there.
Welcome bonuses
1 offer
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
Sign-up requirements
5 fields
Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.
Registration
- Username
- Password
Sign in
- Password
Player Intelligence
62 records
What players report about Rialto Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
14
50% resolved, of those with a known outcome
Total reviews
48
Across all review sites
Player rating
2.63 / 5
Trustpilot 2.1 · AskGamblers 3.15
GEO markets
4
Countries stated on 61% of records
Rialto Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Rialto Casino, the way Player Intelligence PRO computes it.
Since 2011, players have posted 14 complaints and 48 reviews about Rialto Casino on 4 sites. In the 12 months to November 4, 2026, they filed no complaints and posted 10 reviews.
The problem players report most often is “Withdrawal delay”: 58% of the 12 complaints with a labelled problem. Next come “Withdrawal refused” (25%) and “Refund” (8.3%). Complaints about “Withdrawal” make up 86% of those with a topic, against 29% across all brands.
Of the 14 complaints with a known outcome, 50% were resolved, against 59% across all brands. That puts Rialto Casino 1,572nd of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 58%.
Reviewers give Rialto Casino 2.21 out of 5 on average over 41 rated reviews, against 3.44 across all brands. 29% of the ratings are four or five stars, and 68% are one or two. The review sites’ own scores average 2.63 out of 5 across 2 sites. By that score, Rialto Casino ranks 3,005th of 4,286 rated casinos. Reviewers most often praise “Bonuses” (10 reviews), “Customer support” (10 reviews) and “Games” (7 reviews). The most common criticism concerns “Bonuses” (18 reviews), “Fairness & RTP” (13 reviews) and “Customer support” (10 reviews).
The countries players state most often are United Kingdom (92%), Bulgaria (2.6%) and Cyprus (2.6%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Rialto Casino: one market, one period, a payment method or a comparison with another brand.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
13
2011201220132014
| Period | Value |
|---|---|
| 2011 | 1 |
| 2012 | 0 |
| 2013 | 0 |
| 2014 | 13 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal delay58%7
- Withdrawal refused25%3
- Refund8.3%1
- Withdrawal limits8.3%1
Block 03
Complaint categories
- Withdrawal86%12
- Bonus7.1%1
- Payments & refunds7.1%1
Block 04
Complaint status
- Resolved50%7
- Unresolved50%7
Block 05
Rialto Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Rialto Casino | All brands |
|---|---|---|
| Complaints resolved | 50% | 59% |
| Average review rating | 2.21 | 3.44 |
| Complaints per 100 reviews | 29.2 | 26.4 |
| Share of “Withdrawal” complaints | 86% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
20
201220132014201520162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2012 | 2 |
| 2013 | 5 |
| 2014 | 0 |
| 2015 | 2 |
| 2016 | 0 |
| 2017 | 0 |
| 2018 | 0 |
| 2019 | 0 |
| 2020 | 0 |
| 2021 | 0 |
| 2022 | 4 |
| 2023 | 20 |
| 2024 | 3 |
| 2025 | 3 |
| 2026 | 9 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars22%9
- 4 stars7.3%3
- 3 stars2.4%1
- 2 stars7.3%3
- 1 star61%25
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Bonuses22%10
- Customer support22%10
- Games15%7
- Withdrawals15%7
- Website & app11%5
- Fairness & RTP4.3%2
Criticised
- Bonuses39%18
- Fairness & RTP28%13
- Customer support22%10
- Trust & licence13%6
- Account11%5
- Games6.5%3
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
2.25
2.75
2.6
1
1
1.89
201520162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2015 | 2.25 |
| 2016 | 0 |
| 2017 | 0 |
| 2018 | 0 |
| 2019 | 0 |
| 2020 | 0 |
| 2021 | 0 |
| 2022 | 2.75 |
| 2023 | 2.6 |
| 2024 | 1 |
| 2025 | 1 |
| 2026 | 1.89 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- United Kingdom92%35
- Bulgaria2.6%1
- Cyprus2.6%1
- Germany2.6%1
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 0 | – | 9 | – |
| 2025 | 0 | – | 3 | – |
| 2024 | 0 | – | 3 | – |
| 2023 | 0 | – | 20 | 2.6 |
| 2022 | 0 | – | 4 | – |
| 2015 | 0 | – | 2 | – |
| 2014 | 13 | 54% | 0 | – |
| 2013 | 0 | – | 5 | – |
| 2012 | 0 | – | 2 | – |
| 2011 | 1 | – | 0 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 38 | 2.1 / 5 |
| AskGamblers | 12 | 10 | 3.15 / 5 |
| Casinomeister | 1 | – | – |
| CasinoReviews | 1 | – | – |
Block 13
Latest complaints and reviews
The newest records about Rialto Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
1.0 of 5 stars
United Kingdom · Trustpilot
- Review
1.0 of 5 stars
United Kingdom · Trustpilot
- Review
1.0 of 5 stars
United Kingdom · Trustpilot
- Complaint
Withdrawal refused
Resolved - Complaint
Withdrawal limits
Unresolved
0 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers.
Questions about Rialto Casino
Which affiliate programme runs Rialto Casino?
Rialto Casino runs under the Gambling Wages affiliate programme.
Is Rialto Casino licensed?
Yes. Rialto Casino holds a licence from Costa Rica Gambling.
When was Rialto Casino founded?
Rialto Casino launched in 2009.
Which currencies does Rialto Casino accept?
The one currency listed for Rialto Casino is US dollars. Its site is available in one language: English.
What welcome bonuses does Rialto Casino offer?
One welcome offer is listed for Rialto Casino. The first on the list is “100 EXTRA SPINS on Big Bass Hold and Spinner Megaways”, with a 10× wagering requirement.
Which countries is Rialto Casino available in?
Rialto Casino is listed in 1 market: United States.
What does Rialto Casino ask for at registration in United States?
The Rialto Casino registration form for United States has 3 fields: e-mail, username, password.
What do players say about Rialto Casino?
Players have filed 14 complaints and written 48 reviews about Rialto Casino. Players rate Rialto Casino 2.63 out of 5 on average across the 2 sites that publish one.
What do players complain about most at Rialto Casino?
“Withdrawal delay” – 58% of the 12 complaints about Rialto Casino with a labelled problem. Followed by “Withdrawal refused” (25%) and “Refund” (8.3%).
Do players report withdrawal problems at Rialto Casino?
Withdrawals are the topic of 12 complaints about Rialto Casino: 86% of the 14 with a topic. The most common withdrawal problem is “Withdrawal delay” (58% of them). Of the withdrawal complaints with a known outcome, 58% were resolved.
Does Rialto Casino resolve player complaints?
50% of the 14 complaints about Rialto Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Rialto Casino is 1,572nd. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Rialto Casino?
Praised most: “Bonuses”, “Customer support” and “Games”. Criticised most: “Bonuses”, “Fairness & RTP” and “Customer support”. 29% of the rated reviews give four or five stars, and 68% give one or two.
Where do Rialto Casino’s players come from?
The countries named most often in complaints and reviews about Rialto Casino are United Kingdom (92%), Bulgaria (2.6%) and Cyprus (2.6%).
Screenshots
2 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
Similar casinos
Casinos that share a market, a licence or an operator with Rialto Casino, and ones players rate about the same.
Other casinos in United States
Other casinos licensed by Costa Rica Gambling
Rated alike by players
Casinos whose player rating is closest to that of Rialto Casino.
