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Casino profile

Alf Casino

Player complaints and reviews about Alf Casino, plus its operator (WOW Partners), licences and welcome offers.

alfcasino.com
alfcasino.com
Capture of the Alf Casino website

Profile

Website
alfcasino.com
Established
2018
Operator
WOW Partnersaffiliate programme
Company
IGplay
Licences
Languages
  • English
  • Polish
  • Portuguese
  • Russian
  • German
  • Finnish
  • Hungarian
  • Norwegian
  • French
  • Italian
  • Japanese
  • Greek
  • Turkish
  • Czech
  • Spanish
  • Slovenian
  • Slovak
Currencies
  • Euros
  • Norwegian kroner
  • Hungarian forints
  • Polish zlotys
  • Indian rupees
  • New Zealand dollars
  • Canadian dollars
  • US dollars
  • Brazilian reals
  • Czech Republic korunas
  • Australian dollars
  • Chilean pesos
  • Peruvian nuevos soles
  • Turkish Lira
  • Thai baht
  • Swiss francs
  • Nigerian nairas
  • Chinese yuan
  • South African Rand
  • Malaysian ringgits
  • South Korean won
  • Vietnamese dong
  • Indonesian rupiahs
  • Bitcoin
  • Ethereum
  • Tether
  • Litecoin
  • Binance Coin
  • USD Coin
  • Dogecoin Show more

About

Alf Casino belongs to the WOW Partners affiliate programme. The site launched in 2018. It holds a licence from Anjouan Gaming Board. The interface is available in 17 languages, including English, Polish, Portuguese, Russian. 30 account currencies are listed, including Euros, Norwegian kroner, Hungarian forints, Polish zlotys. We list 16 welcome offers.

Alf Casino is listed in 29 markets, among them Canada, Germany, France and Belgium. On the Alf Casino site for Slovenia, we found 21 promotions, 5 tournaments and a loyalty programme with 5 tiers.

Markets

This brand is listed in 29 markets. Pick one to see what it offers there.

Welcome bonuses

16 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

21 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Tournaments

5 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

5 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Taso 1

    Valitse bonuksesi
    100% jopa 500€ + 200 FS
    100% jopa 200€
    200% jopa 3,000 USDT
    100% jopa 200 USDT
    Minulla on kampanjakoodi
    En halua tervetuliaisbonusta
    VALITSE
    Onko sinulla jo tili? Kirjaudu

  2. 2

    Taso 2

    Valitse bonuksesi
    100% jopa 500€ + 200 FS
    100% jopa 200€
    200% jopa 3,000 USDT
    100% jopa 200 USDT
    Minulla on kampanjakoodi
    En halua tervetuliaisbonusta
    VALITSE
    Onko sinulla jo tili? Kirjaudu

  3. 3

    Taso 3

    Valitse bonuksesi
    100% jopa 500€ + 200 FS
    100% jopa 200€
    200% jopa 3,000 USDT
    100% jopa 200 USDT
    Minulla on kampanjakoodi
    En halua tervetuliaisbonusta
    VALITSE
    Onko sinulla jo tili? Kirjaudu

  4. 4

    Taso 4

    Valitse bonuksesi
    100% jopa 500€ + 200 FS
    100% jopa 200€
    200% jopa 3,000 USDT
    100% jopa 200 USDT
    Minulla on kampanjakoodi
    En halua tervetuliaisbonusta
    VALITSE
    Onko sinulla jo tili? Kirjaudu

  5. 5

    Taso 5

    Valitse bonuksesi
    100% jopa 500€ + 200 FS
    100% jopa 200€
    200% jopa 3,000 USDT
    100% jopa 200 USDT
    Minulla on kampanjakoodi
    En halua tervetuliaisbonusta
    VALITSE
    Onko sinulla jo tili? Kirjaudu

Player Intelligence

243 records

What players report about Alf Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

100

93% resolved, of those with a known outcome

Total reviews

143

Across all review sites

Player rating

2.99 / 5

Trustpilot 1.9 · AskGamblers 2.3 · affgambler.ru 2.85 · Tribuna 4.9

GEO markets

27

Countries stated on 60% of records

Alf Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Alf Casino, the way Player Intelligence PRO computes it.

Since 2018, players have posted 100 complaints and 143 reviews about Alf Casino on 7 sites. In the 12 months to November 4, 2026, they filed 44 complaints and posted 39 reviews.

The problem players report most often is “Withdrawal delay”: 46% of the 95 complaints with a labelled problem. Next come “Self-exclusion” (9.5%) and “Bonus not credited” (8.4%). Complaints about “Withdrawal” make up 56% of those with a topic, against 29% across all brands.

Of the 100 complaints with a known outcome, 93% were resolved, against 59% across all brands. That puts Alf Casino 266th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 96%.

Reviewers give Alf Casino 2.22 out of 5 on average over 138 rated reviews, against 3.44 across all brands. 30% of the ratings are four or five stars, and 62% are one or two. The review sites’ own scores average 2.99 out of 5 across 4 sites. By that score, Alf Casino ranks 2,530th of 4,286 rated casinos. Reviewers most often praise “Games” (38 reviews), “Customer support” (23 reviews) and “Website & app” (20 reviews). The most common criticism concerns “Withdrawals” (54 reviews), “Customer support” (41 reviews) and “Trust & licence” (25 reviews).

The countries players state most often are Germany (33%), Italy (16%) and Greece (9.5%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Alf Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Players appreciated the good selection of games available from multiple providers, ensuring their favorite games are offered. They also found the live chat support to be quick and helpful.

Players disliked the long withdrawal times, with some experiencing delays of almost two weeks without any response. Additionally, there were concerns about the site being part of a larger company that complicates the withdrawal process.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
201820192020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay46%44
  • Self-exclusion9.5%9
  • Bonus not credited8.4%8
  • Withdrawal refused7.4%7
  • Deposit not credited4.2%4
  • Account blocked3.2%3
  • Account closed3.2%3
  • Missing funds3.2%3
  • Other problems15%14
Share of the 95 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal56%56
  • Bonus10%10
  • Responsible gambling9%9
  • Account8%8
  • Deposit4%4
  • KYC / verification4%4
  • Payments & refunds4%4
  • Other3%3
  • Technical2%2
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved93%93
  • Unresolved7%7
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Alf Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Alf Casino against the market
MeasureAlf CasinoAll brands
Complaints resolved93%59%
Average review rating2.223.44
Complaints per 100 reviews69.926.4
Share of “Withdrawal” complaints56%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
201820192020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars21%29
  • 4 stars8.7%12
  • 3 stars8%11
  • 2 stars7.2%10
  • 1 star55%76
Share of 138 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games28%38
  • Customer support17%23
  • Website & app15%20
  • Bonuses9%12
  • Withdrawals9%12
  • Deposits & payment methods8.2%11
Share of the 134 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals40%54
  • Customer support31%41
  • Trust & licence19%25
  • Bonuses16%21
  • Account10%14
  • Fairness & RTP7.5%10
Share of the 134 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
201820192020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany33%48
  • Italy16%23
  • Greece9.5%14
  • Austria6.8%10
  • Poland5.4%8
  • Finland4.8%7
  • Spain4.1%6
  • Hungary2.7%4
  • United Arab Emirates2%3
  • Russia2%3
  • Other countries14%21
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20264095%342.0
202512100%14–
202412100%3–
20231191%15–
20229–12–
20214–16–
20205–17–
20195–15–
20182–17–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru719–
Trustpilot–551.9 / 5
AskGamblers18332.3 / 5
affgambler.ru4262.85 / 5
Tribuna–144.9 / 5
latestcasinobonuses.bet46–
CasinoReviews3––

Block 13

Latest complaints and reviews

The newest records about Alf Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    2.0 of 5 stars

    Tribuna

  • Review

    1.0 of 5 stars

    Tribuna

  • Complaint

    Account closed

    Resolved

    Germany · Casino Guru

  • Complaint

    KYC / verification

    Resolved

    Poland · AskGamblers

  • Complaint

    KYC / verification

    Resolved

    Finland · AskGamblers

2 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers, affgambler.ru, Tribuna.

Questions about Alf Casino

Who owns Alf Casino?

Alf Casino is operated by IGplay and runs under the WOW Partners affiliate programme.

Is Alf Casino licensed?

Yes. Alf Casino holds a licence from Anjouan Gaming Board.

When was Alf Casino founded?

Alf Casino launched in 2018.

Which currencies does Alf Casino accept?

Currencies listed for Alf Casino: Euros, Norwegian kroner, Hungarian forints, Polish zlotys, Indian rupees, New Zealand dollars, Canadian dollars, US dollars and 22 more. Its site is available in 17 languages: English, Polish, Portuguese, Russian and 13 more.

What welcome bonuses does Alf Casino offer?

16 welcome offers are listed for Alf Casino. The first on the list is “200% up to 3,000 USD₮”, with a 35× wagering requirement.

Which countries is Alf Casino available in?

Alf Casino is listed in 29 markets: Australia, Austria, Belgium, Brazil, Canada, Chile, Czechia, Finland and 21 more.

What bonuses and promotions does Alf Casino run in Slovenia?

We read 21 live offers for Slovenia on the Alf Casino site itself.

Does Alf Casino run tournaments and a loyalty programme in Slovenia?

Yes. The Alf Casino site for Slovenia lists 5 tournaments. Its loyalty programme for Slovenia has 5 tiers.

What do players say about Alf Casino?

Players have filed 100 complaints and written 143 reviews about Alf Casino. Players rate Alf Casino 2.99 out of 5 on average across the 4 sites that publish one.

What do players complain about most at Alf Casino?

“Withdrawal delay” – 46% of the 95 complaints about Alf Casino with a labelled problem. Followed by “Self-exclusion” (9.5%) and “Bonus not credited” (8.4%).

Do players report withdrawal problems at Alf Casino?

Withdrawals are the topic of 56 complaints about Alf Casino: 56% of the 100 with a topic. The most common withdrawal problem is “Withdrawal delay” (79% of them). Of the withdrawal complaints with a known outcome, 96% were resolved.

Does Alf Casino resolve player complaints?

93% of the 100 complaints about Alf Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Alf Casino is 266th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Alf Casino?

Praised most: “Games”, “Customer support” and “Website & app”. Criticised most: “Withdrawals”, “Customer support” and “Trust & licence”. 30% of the rated reviews give four or five stars, and 62% give one or two.

How many complaints has Alf Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 44 complaints about Alf Casino.

Where do Alf Casino’s players come from?

The countries named most often in complaints and reviews about Alf Casino are Germany (33%), Italy (16%) and Greece (9.5%).

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

Similar casinos

Casinos that share a market, a licence or an operator with Alf Casino, and ones players rate about the same.