175% up to C$10,000 and 200 extra spins
- Bonus
- 175%
- Max bonus
- C$10,000
- Free spins
- 200
- Min deposit
- C$300
- Wagering
- 40x bonus
- Max bet
- C$35
Wagering applies to the bonus amount.
Casino profile
1Red Casino in Canada
Player complaints and reviews about 1Red Casino, plus its operator (Alpha Affiliates), licences and welcome offers.
1red.com
Profile
- Website
- 1red.com
- Established
- 2022
- Operator
- Alpha Affiliatesaffiliate programme
- Company
- Bets Entertainment N.V.
- Licences
- Languages
- English
- French
- German
- Italian
- Spanish
- Arabic
- Currencies
- Euros
- US dollars
- Canadian dollars
- New Zealand dollars
- Australian dollars
- Bitcoin
- Bitcoin Cash
- Dogecoin
- Litecoin
- Ethereum
- Tether
- TRON
- ADA
- Binance Coin
- Ripple
- South African Rand
About
On the 1Red Casino site for Canada, we found a loyalty programme with 25 tiers. The registration form for Canada has 4 fields; the required ones include e-mail and password.
1Red Casino belongs to the Alpha Affiliates affiliate programme. The site launched in 2022. It holds a licence from Curacao Gaming Control Board. The interface is available in 6 languages, including English, French, German, Italian. 16 account currencies are listed, including Euros, US dollars, Canadian dollars, New Zealand dollars. We list 9 welcome offers.
Licensee
The company that holds the Curaçao licence for 1Red Casino, as the licence register names it.
- Legal name
- Bets Entertainment N.V.
- Curaçao licence reference
- OGL/2024/1178/0479
- Registration number (Curaçao Chamber of Commerce)
- 155648
- Incorporated
- 2020
Markets
This brand is listed in 11 markets. Pick one to see what it offers there.
Welcome bonuses
9 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
150% up to C$10,000 and 150 extra spins
- Bonus
- 150%
- Max bonus
- C$10,000
- Free spins
- 150
- Min deposit
- C$300
- Wagering
- 40x bonus
- Max bet
- C$35
Wagering applies to the bonus amount.
100% up to €6000 + 100 Bonus Spins at 1Red Casino
- Bonus
- 100%
- Max bonus
- €6000
- Min deposit
- €30
- Wagering
- 40xb
Wagering applies to the bonus amount.
80% up to €150 Monday Reload Bonus at 1Red Casino
- Bonus
- 80%
- Max bonus
- €150
- Min deposit
- €20
- Wagering
- 40xb
Wagering applies to the bonus amount.
75% up to C$5,000 and 50 extra spins
- Bonus
- 75%
- Max bonus
- C$5,000
- Free spins
- 50
- Min deposit
- C$45
- Wagering
- 40x bonus
- Max bet
- C$3
Wagering applies to the bonus amount.
66% up to €650 Weekend Reload Bonus at 1Red Casino
- Bonus
- 66%
- Max bonus
- €650
- Min deposit
- €40
- Wagering
- 40xb
Wagering applies to the bonus amount.
25% up to C$5,000
- Bonus
- 25%
- Max bonus
- C$5,000
- Min deposit
- C$45
- Wagering
- 40x bonus
- Max bet
- C$3
Wagering applies to the bonus amount.
Up to 20% Daily Cashback Bonus at 1Red Casino
- Bonus
- 20%
- Wagering
- 3xb
Wagering applies to the bonus amount.
up to 100 Bonus Spins on Thursdays at 1Red Casino
- Wagering
- 30x
Loyalty programme
25 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
- 1
Level 1
5 Free Spins - Required CPs: 100 Cashback Up to 15%
- 2
Level 10
$90 + 40 Free Spins - Required CPs: 3,000 Cashback up to 15%
- 3
Level 11
$90 - Required CPs: 4,000 Cashback up to 15%
- 4
Level 12
$90 + 45 Free Spins - Required CPs: 5,000 Cashback up to 15%
- 5
Level 13
$135 - Required CPs: 7,000 Cashback up to 15%
- 6
Level 14
$135 + 50 Free Spins - Required CPs: 9,000 Cashback up to 15%
- 7
Level 15
$180 - Required CPs: 12,000 Cashback up to 15%
- 8
Level 16
$180 + 55 Free Spins - Required CPs: 15,000 Cashback: 16%
- 9
Level 17
$225 - Required CPs: 18,000 Cashback: 16%
- 10
Level 18
$225 + 60 Free Spins - Required CPs: 22,000 Cashback: 17%
- 11
Level 19
$270 - Required CPs: 26,000 Cashback: 17%
- 12
Level 2
$15 + 20 Free Spins - Required CPs: 200 Cashback up to 15%
- 13
Level 20
$270 + 70 Free Spins - Required CPs: 30,000 Cashback: 18%
- 14
Level 21
$330 - Required CPs: 35,000 - Cashback: 18%
- 15
Level 22
$330 + 75 Free Spins - Required CPs: 40,000 - Cashback: 19%
- 16
Level 23
$375 - Required CPs: 45,000 - Cashback: 19%
- 17
Level 24
$375 + 80 Free Spins - Required CPs: 50,000 - Cashback: 20%
- 18
Level 25
$450 + 100 Free Spins - Required CPs: 60,000 - Cashback: 20%
- 19
Level 3
15 Free Spins - Required CPs: 300 Cashback up to 15%
- 20
Level 4
20 Free Spins - Required CPs: 400 Cashback up to 15%
- 21
Level 5
$23 + 25 Free Spins - Required CPs: 500 Cashback up to 15%
- 22
Level 6
$45 - Required CPs: 700 Cashback up to 15%
- 23
Level 7
$45 + 30 Free Spins - Required CPs: 1,000 Cashback up to 15%
- 24
Level 8
$60 - Required CPs: 1,500 Cashback up to 15%
- 25
Level 9
$60 + 35 Free Spins - Required CPs: 2,000 Cashback up to 15%
Sign-up requirements
10 fields
Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.
Registration
- E-mailrequired
- Passwordrequired
- Currency
- Region
Sign in
- E-mailrequired
- Passwordrequired
- Password
- Currency
- Region
Player complaints and reviews in Canada
68 records
68 of the 1,893 records about 1Red Casino come from players who state they are in Canada. The figures below are theirs alone; the casino page covers every market.
Total complaints
8
100% resolved, of those with a known outcome
Total reviews
60
Across all review sites
Player rating
3.33 / 5
60 ratings by these players
Share of all records
3.6%
of 1,893 about 1Red Casino
What players in Canada say about 1Red Casino
Players in Canada have filed 8 complaints and written 60 reviews about 1Red Casino. That is 3.6% of the 1,893 records about it from every market. Complaints make up 12% of their records, against 7.4% across all markets. Their reviews rate it 3.33 out of 5 on average (60 ratings), against 3.42 across all markets. 38% of their rated reviews give one or two stars; across all markets the share is 35%.
The most common problem in their complaints is “Withdrawal delay”: 50% of 8 complaints with a labelled problem (52% across all markets). 100% of their 8 complaints with a known outcome were resolved, against 92% across all markets. In the last 12 months: no complaints and 21 reviews.
A player counts as being in Canada when the source states the country. Shares and averages are shown only with at least 5 records behind them.
Ask the AI analyst about 1Red Casino in Canada, or compare the market with another one.
| Figure | Canada | All markets |
|---|---|---|
| Complaints among all records | 12% | 7.4% |
| Resolved, of complaints with a known outcome | 100% | 92% |
| Average review rating, out of 5 | 3.33 | 3.42 |
| Reviews rated 1–2 stars | 38% | 35% |
| Withdrawal delay, of labelled complaints | 50% | 52% |
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
5
202320242025
| Period | Value |
|---|---|
| 2023 | 1 |
| 2024 | 2 |
| 2025 | 5 |
Block 02
Complaint categories
- Withdrawal75%6
- Account25%2
Block 03
Complaint status
- Resolved100%8
Block 04
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
25
2023202420252026
| Period | Value |
|---|---|
| 2023 | 4 |
| 2024 | 25 |
| 2025 | 12 |
| 2026 | 19 |
Block 05
Review stars
How the rated reviews split by star.
- 5 stars45%27
- 4 stars13%8
- 3 stars3.3%2
- 2 stars6.7%4
- 1 star32%19
Block 06
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Customer support33%19
- Games28%16
- Withdrawals14%8
- Website & app12%7
- Bonuses11%6
- VIP & loyalty7%4
Criticised
- Withdrawals26%15
- Bonuses23%13
- KYC / verification14%8
- Customer support14%8
- Account3.5%2
- Deposits & payment methods3.5%2
Block 07
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
4.43
2.57
202420252026
| Period | Value |
|---|---|
| 2024 | 4.43 |
| 2025 | 0 |
| 2026 | 2.57 |
Block 08
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 0 | – | 19 | – |
| 2025 | 5 | – | 12 | – |
| 2024 | 2 | – | 25 | 3.6 |
| 2023 | 1 | – | 4 | – |
A dash means too little data for that year.
Block 09
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 55 | – |
| Casino Guru | 8 | 5 | – |
Block 10
Latest complaints and reviews
The newest records about 1Red Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
2.0 of 5 stars
Canada · Trustpilot
- Review
5.0 of 5 stars
Canada · Trustpilot
- Complaint
Withdrawal delay
ResolvedCanada · Casino Guru
- Complaint
Withdrawal limits
ResolvedCanada · Casino Guru
- Complaint
Account closed
ResolvedCanada · Casino Guru
4 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataQuestions about 1Red Casino in Canada
Does 1Red Casino have a loyalty programme in Canada?
Yes. Its loyalty programme for Canada has 25 tiers.
What does 1Red Casino ask for at registration in Canada?
The 1Red Casino registration form for Canada has 4 fields: e-mail, password, currency, region. Marked as required: e-mail, password.
How many complaints and reviews about 1Red Casino come from players in Canada?
68 of the 1,893 complaints and reviews about 1Red Casino come from players in Canada. Across all its markets, 138 complaints have a known outcome, and 92% of them were resolved.
Who owns 1Red Casino?
1Red Casino is operated by Bets Entertainment N.V. and runs under the Alpha Affiliates affiliate programme.
Screenshots
3 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
Similar casinos
Casinos that share a market, a licence or an operator with 1Red Casino, and ones players rate about the same.
Other casinos in Canada
Other casinos licensed by Curacao Gaming Control Board
Other brands of Alpha Affiliates
Rated alike by players
Casinos whose player rating is closest to that of 1Red Casino.
