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Casino profile

MrQ Casino

Player reviews and complaints from independent sites, alongside the facts we have recorded about MrQ Casino and its operator (MRQ Partners).

mrq.com
mrq.com
Capture of the MrQ Casino website

Profile

Website
mrq.com
Established
2018
Operator
MRQ Partnersaffiliate programme
Company
Tek Fox Ltd
Licences
Languages
  • English
Currencies
  • British pounds sterling

About

MrQ Casino is an online casino operating under the MRQ Partners affiliate programme. The site launched in 2018. It holds a licence from UK Gambling Commission. The interface is available in 1 language, among them English. Accounts can be held in 1 currency — British pounds sterling. Our database holds 2 welcome offers.

Markets

This brand is listed in 1 market. Pick one to see what it offers there.

Welcome bonuses

2 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Player Intelligence

9,303 records

What players report about MrQ Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

57

56% resolved, of those with a known outcome

Total reviews

9,246

Across all review sites

Player rating

3.53 / 5

Trustpilot 4.1 · AskGamblers 2.95

GEO markets

35

Countries stated on 100% of records

AI-generated summary of player reviews

Players appreciate the variety of games offered and the fast withdrawal process. They also find the layout and format of the casino appealing.

Players are frustrated with misleading bonuses and customer service issues regarding promotions. Many feel that the games are restrictive and do not provide the excitement or potential for big wins compared to other casinos.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2020202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal52%29
  • KYC / verification20%11
  • Account11%6
  • Other3.6%2
  • Bonus3.6%2
  • Responsible gambling3.6%2
  • Payments & refunds3.6%2
  • Technical1.8%1
  • Deposit1.8%1
Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 03

Complaint status

  • Resolved56%32
  • Unresolved44%25
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20192020202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20192020202120222023202420252026
Rating history

Player ratings from Trustpilot, AskGamblers.

Screenshots

2 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows — the offers, the payment methods, the lobby — often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.