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Casino profile

Winshark Casino

Player complaints and reviews about Winshark Casino, plus its operator (Revsharks Affiliates), licences and welcome offers.

winshark.com
Capture of the Winshark Casino website

About

Winshark Casino belongs to the Revsharks Affiliates affiliate programme. The site launched in 2024. It holds a licence from Curacao Gaming Control Board. The interface is available in 10 languages, including English, Norwegian, Danish, Polish. 13 account currencies are listed, including Euros, Tether, Ethereum, Bitcoin. We list 9 welcome offers.

Winshark Casino is listed in 12 markets, among them Canada, Germany, France and Belgium. On the Winshark Casino site for Austria, we found a loyalty programme with 6 tiers.

Licensee

The company that holds the Curaçao licence for Winshark Casino, as the licence register names it.

Legal name
GBL Solutions N.V.
Curaçao licence reference
OGL/2024/589/0556
Registration number (Curaçao Chamber of Commerce)
155090

Markets

This brand is listed in 12 markets. Pick one to see what it offers there.

Welcome bonuses

9 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Loyalty programme

6 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Great White Legend 91-100 lvls

    15% €1.000
    Einmalig
    €1.000
    Pro Tag
    €20.000
    Pro Monat

  2. 2

    Hammerhead Hero 31-60 lvls

    10% €700
    Einmalig
    €700
    Pro Tag
    €15.000
    Pro Monat

  3. 3

    Orca Commander 61-90 lvls

    12% €800
    Einmalig
    €800
    Pro Tag
    €17.000
    Pro Monat

  4. 4

    Rang

    Variabler
    Cashback
    Grenzen für Auszahlungen

  5. 5

    Reef Ray 11-30 lvls

    8% €600
    Einmalig
    €600
    Pro Tag
    €12.000
    Pro Monat

  6. 6

    Shrimpy Scout 1-10 lvls

    - €500
    Einmalig
    €500
    Pro Tag
    €10.000
    Pro Monat

Player Intelligence

388 records

What players report about Winshark Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

41

90% resolved, of those with a known outcome

Total reviews

347

Across all review sites

Player rating

3.72 / 5

Trustpilot 2.8 · AskGamblers 3.85 · Tribuna 4.5

GEO markets

29

Countries stated on 90% of records

Winshark Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Winshark Casino, the way Player Intelligence PRO computes it.

Since 2024, players have posted 41 complaints and 347 reviews about Winshark Casino on 6 sites. In the 12 months to November 5, 2026, they filed 17 complaints and posted 195 reviews. That is 55% more complaints than in the 12 months before (11). Reviews are up 54% on the 12 months before (127). The average review rating rose from 2.72 to 2.74 out of 5 year on year. Of the complaints with a known outcome, 82% were resolved in the last 12 months, against 91% in the 12 months before.

The problem players report most often is “Withdrawal delay”: 40% of the 40 complaints with a labelled problem. Next come “Documents rejected or requested again” (18%) and “Withdrawal limits” (10%). Complaints about “Withdrawal” make up 54% of those with a topic, against 29% across all brands.

Of the 41 complaints with a known outcome, 90% were resolved, against 59% across all brands. That puts Winshark Casino 394th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 100%.

Reviewers give Winshark Casino 2.74 out of 5 on average over 347 rated reviews, against 3.44 across all brands. 42% of the ratings are four or five stars, and 52% are one or two. The review sites’ own scores average 3.72 out of 5 across 3 sites. By that score, Winshark Casino ranks 1,237th of 4,286 rated casinos. Reviewers most often praise “Games” (77 reviews), “Bonuses” (70 reviews) and “Customer support” (49 reviews). The most common criticism concerns “Withdrawals” (128 reviews), “Customer support” (80 reviews) and “KYC / verification” (69 reviews).

The countries players state most often are Austria (24%), Canada (13%) and Germany (12%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Winshark Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players appreciated the prompt and kind assistance from VIP support, especially in resolving issues with promo codes. The overall experience has been positive with no major complaints.

Some players found the verification process a bit tricky, but they received guidance that helped them through it. Overall, there are no significant dislikes mentioned.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay40%16
  • Documents rejected or requested again18%7
  • Withdrawal limits10%4
  • Bonus winnings confiscated5%2
  • Deposit not credited5%2
  • Self-exclusion5%2
  • Account closed2.5%1
  • Verification delay2.5%1
  • Other problems13%5
Share of the 40 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal54%22
  • KYC / verification20%8
  • Responsible gambling7.3%3
  • Bonus4.9%2
  • Deposit4.9%2
  • Other4.9%2
  • Account2.4%1
  • Payments & refunds2.4%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved90%37
  • Unresolved9.8%4
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Winshark Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Winshark Casino against the market
MeasureWinshark CasinoAll brands
Complaints resolved90%59%
Average review rating2.743.44
Complaints per 100 reviews11.826.4
Share of “Withdrawal” complaints54%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars31%109
  • 4 stars10%36
  • 3 stars6.1%21
  • 2 stars6.1%21
  • 1 star46%160
Share of 347 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games24%77
  • Bonuses22%70
  • Customer support15%49
  • Withdrawals15%49
  • Website & app14%45
  • Deposits & payment methods5.7%18
Share of the 318 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals40%128
  • Customer support25%80
  • KYC / verification22%69
  • Trust & licence20%64
  • Bonuses19%61
  • Fairness & RTP16%51
Share of the 318 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Austria24%84
  • Canada13%45
  • Germany12%41
  • Australia9.1%32
  • Denmark7.1%25
  • Switzerland6.3%22
  • Poland4%14
  • Italy3.1%11
  • Sweden3.1%11
  • Finland2.6%9
  • Other countries16%57
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261688%1842.8
20259–1392.85
20241593%241.67

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–3052.8 / 5
Casino Guru3312–
AskGamblers4153.85 / 5
Tribuna–144.5 / 5
Casinomeister3––
latestcasinobonuses.bet11–

Block 13

Latest complaints and reviews

The newest records about Winshark Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    Canada · Trustpilot

  • Review

    5.0 of 5 stars

    Australia · Trustpilot

  • Complaint

    Documents rejected or requested again

    Resolved

    Austria · Casino Guru

  • Complaint

    Gambling limits

    Resolved

    Denmark · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Denmark · Casino Guru

13 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers, Tribuna.

Questions about Winshark Casino

Who owns Winshark Casino?

Winshark Casino is operated by GBL Solutions N.V. and runs under the Revsharks Affiliates affiliate programme.

Is Winshark Casino licensed?

Yes. Winshark Casino holds a licence from Curacao Gaming Control Board.

When was Winshark Casino founded?

Winshark Casino launched in 2024.

Which currencies does Winshark Casino accept?

Currencies listed for Winshark Casino: Euros, Tether, Ethereum, Bitcoin, Bitcoin Cash, Litecoin, Norwegian kroner, Australian dollars and 5 more. Its site is available in 10 languages: English, Norwegian, Danish, Polish and 6 more.

What welcome bonuses does Winshark Casino offer?

9 welcome offers are listed for Winshark Casino. The first on the list is “50 FREE SPINS on Johnny vs Chicken (Bgaming)”, with a 45× wagering requirement.

Which countries is Winshark Casino available in?

Winshark Casino is listed in 12 markets: Australia, Austria, Belgium, Canada, Finland, France, Germany, Italy and 4 more.

Does Winshark Casino have a loyalty programme in Austria?

Yes. Its loyalty programme for Austria has 6 tiers.

What do players say about Winshark Casino?

Players have filed 41 complaints and written 347 reviews about Winshark Casino. Players rate Winshark Casino 3.72 out of 5 on average across the 3 sites that publish one.

What do players complain about most at Winshark Casino?

“Withdrawal delay” – 40% of the 40 complaints about Winshark Casino with a labelled problem. Followed by “Documents rejected or requested again” (18%) and “Withdrawal limits” (10%).

Do players report withdrawal problems at Winshark Casino?

Withdrawals are the topic of 22 complaints about Winshark Casino: 54% of the 41 with a topic. The most common withdrawal problem is “Withdrawal delay” (73% of them). Of the withdrawal complaints with a known outcome, 100% were resolved.

Does Winshark Casino resolve player complaints?

90% of the 41 complaints about Winshark Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Winshark Casino is 394th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Winshark Casino?

Praised most: “Games”, “Bonuses” and “Customer support”. Criticised most: “Withdrawals”, “Customer support” and “KYC / verification”. 42% of the rated reviews give four or five stars, and 52% give one or two.

How many complaints has Winshark Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 17 complaints about Winshark Casino. That is 55% more than in the 12 months before, when there were 11.

Where do Winshark Casino’s players come from?

The countries named most often in complaints and reviews about Winshark Casino are Austria (24%), Canada (13%) and Germany (12%).