WinPalace Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about WinPalace Casino, the way Player Intelligence PRO computes it.
Since 2012, players have posted 88 complaints and 28 reviews about WinPalace Casino on 2 sites.
The problem players report most often is “Withdrawal delay”: 37% of the 78 complaints with a labelled problem. Next come “Withdrawal refused” (31%) and “Withdrawal limits” (12%). Complaints about “Withdrawal” make up 76% of those with a topic, against 29% across all brands.
Of the 86 complaints with a known outcome, 42% were resolved, against 59% across all brands. That puts WinPalace Casino 1,708th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 38%.
The review sites’ own scores average 1.35 out of 5 on one site. By that score, WinPalace Casino ranks 4,123rd of 4,286 rated casinos. Reviewers most often praise “Bonuses” (9 reviews), “Games” (8 reviews) and “Customer support” (6 reviews). The most common criticism concerns “Trust & licence” (9 reviews), “Withdrawals” (8 reviews) and “Customer support” (6 reviews).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,910 brands Player Intelligence tracks.
