Casino profile
Silver Oak Casino
Player reviews and complaints from independent sites, alongside the facts we have recorded about Silver Oak Casino and its operator (Primrose Media Limited).
Profile
- Website
- silveroakcasino.com
- Established
- 2008
- Operator
- Primrose Media Limitedaffiliate programme
- Company
- Primrose Media Limited
- Licences
- Languages
- English
- Currencies
- US dollars
About
Silver Oak Casino is an online casino operating under the Primrose Media Limited affiliate programme. The site launched in 2008. It holds a licence from Anjouan Gaming Board. The interface is available in 1 language, among them English. Accounts can be held in 1 currency — US dollars.
Markets
This brand is listed in 1 market. Pick one to see what it offers there.
Player Intelligence
719 records
What players report about Silver Oak Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
621
94% resolved, of those with a known outcome
Total reviews
98
Across all review sites
Player rating
1.4 / 5
Trustpilot 1.4
GEO markets
20
Countries stated on 47% of records
AI-generated summary of player reviews
No areas consistently impress players, as feedback across all categories leans negative. Payments and bonuses particularly concern users, with frequent complaints about issues in both areas.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Block 02
Complaint categories
- Withdrawal85%525
- Bonus4.8%30
- KYC / verification4%25
- Payments & refunds2.6%16
- Other1.4%9
- Account1.4%9
- Technical0.5%3
- Deposit0.5%3
- Responsible gambling0.2%1
Block 03
Complaint status
- Resolved93%580
- Unresolved6.1%38
- Status we do not recognise yet0.5%3
Block 04
Reviews count
Player reviews posted per year or month, across every review site.
Block 05
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Every complaint and review behind these numbers — with filters, comparison, GEO, platforms, operators and monitoring — in Player Intelligence.
Get All DataPlayer ratings from Trustpilot.
