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Caesars Palace Casino USA

Player reviews and complaints from independent sites, alongside the facts we have recorded about Caesars Palace Casino USA and its operator (Caesars Affiliates).

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About

Caesars Palace Casino USA is an online casino operating under the Caesars Affiliates affiliate programme. The site launched in 2009. It holds licences from Michigan Gaming Control Board, New Jersey Division of Gaming Enforcement, Pennsylvania Gaming Control Board. The interface is available in 1 language, among them English. Accounts can be held in 1 currency — US dollars. Our database holds 1 welcome offer.

Markets

This brand is listed in 1 market. Pick one to see what it offers there.

Welcome bonuses

1 offer

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Loyalty programme

9 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

  1. 1

    Event Recap: Barefoot Country Music Fest

    We brought the casino floor to the shore. We love entertaining you online at Caesars Palace Online Casino. But every now and then, it’s nice to celebrate with you in the real world too. That’s exactly what we did at Barefoot Country Music Fest, a weekend festival in New Jersey that featured several artists including Post Malone, Miranda Lambert, and Kelsea Ballerini. If you weren’t able to join us in person from June 17th to 20th, 2026, here’s a quick recap of what happened. We rolled in with something massive
    We didn’t just come to enjoy the music – we came to rock the boardwalk with our giant 20-foot Roulette wheel. Caesars Palace Online Casino players were invited to stop by, spin the wheel, and play for VIP ticket upgrades, swag, bonuses, and more. We created VIP experiences
    Summer’s just getting started
    We have more big things planned for Caesars Palace Online Casino players this summer and beyond. Watch The Forum for the next live event we’re attending and make a plan to meet us there. Did you know? At Caesars Palace Online Casino, our players have access to all kinds of live experiences, including trips to Las Vegas. Don’t have a Caesars Palace Online Casino account? Create yours now.

  2. 2

    60th Anniversary Leaderboard: Play for a Palace Stay

    Conquer your way to a 3-night getaway. What’s the best way to celebrate 60 years of grandeur on Las Vegas Boulevard? By giving away one monumental prize at Caesars Palace Online Casino. Caesars Palace is turning 60 years old and we’re marking this milestone with a big 60th Anniversary Leaderboard from July 9th through 12th, 2026. Finish in the top 5 and you’ll win a 3-night stay at the Caesars property of your choice, plus a $1,000 dining credit to spend while you’re there. To participate, just hit your favorite slots and table games at Caesars Palace Online Casino. You’ll earn 1 leaderboard point for every $5 wagered on slots, and for every $25 wagered on table games. Earn 2x points on Empire Creative games
    Want to rank up the board faster? All Empire Creative games award double leaderboard points. That includes our popular Empire Creative table games, plus signature slots like Cleopatra’s Barge, 4 Towers of Triumph, and Triple Golden Shields. This week’s 60th Anniversary Leaderboard competition is just the start of our 60th Anniversary celebrations. Watch the Caesars Palace Online Casino app and The Forum to find out what’s next.

  3. 3

    Cash Eruption Blazes Into Atlantic City

    The race for sizzling prizes is on. Summers in Atlantic City are always hot, but this changes everything. Cash Eruption, the country’s most popular online slot, just made the leap from the small screen to the real world. For the first time ever, you can now play Cash Eruption on your next visit to Atlantic City. Cash Eruption VIP Amazing Treasures™, Cash Eruption Hephaestus™, Cash Eruption Red Hot Joker™ and Cash Eruption Temple of Fire™ are all live. Same games, same features, and exclusive to Caesars properties in New Jersey for the next few months. This is a big deal. So we’re celebrating in a big way. Like 16-foot volcano big. From now through July 19th, 2026, we’re bringing our Cash Eruption Volcano Race to Caesars Atlantic City, Harrah’s, and Tropicana. If you have a Caesars Palace Online Casino account, stop by and let us know. You’ll get to race a ball down lava tracks on the side of a 16-foot Cash Eruption volcano for a shot at a guaranteed prize. And you won’t be playing alone. You’ll be invited to race up to three other players. Finish first and you’ll take home 2,000 Reward Credits®. Everyone else gets 500 Reward Credits®. Remember, you need a Caesars Palace Online Casino account to participate in our Cash Eruption Volcano Race.

  4. 4

    MONOPOLY Live Takes Over Atlantic City

    Pass GO and head straight to the casino floor. Have you tried MONOPOLY Live yet? It’s our all-new Live Dealer game that brings everyone’s favorite board game to life, right here at Caesars Palace Online Casino. Dice rolls. Chance cards. Colorful money. And MR. MONOPOLY himself. MONOPOLY Live has everything you’d expect from the classic board game. But why should the immersive experience be restricted to your phone? To celebrate the launch of MONOPOLY Live, we’re taking that unmistakable MONOPOLY energy off your screen and onto the casino floor of our Atlantic City properties. If you’re near the boardwalk, look for our replica MONOPOLY Live wheel at Caesars Atlantic City, Tropicana, and Harrah’s. Show us that you’ve got a Caesars Palace Online Casino account and you’ll be invited to spin the big wheel and win a prize, so you’ll feel just like you do when you land on Free Parking. The MONOPOLY Live prize wheel is in Atlantic City until June 28th, 2026. We can’t wait to see you play. Remember, you need a Caesars Palace Online Casino account to spin the big wheel in person.

  5. 5

    Millionaire Maker: Play for $1M in Las Vegas

    Get into the May 11th online qualifier for your chance to win. Start packing. The Millionaire Maker is returning to Las Vegas in April 2027. And this week, you’ve got a new chance to secure your spot, right here at Caesars Palace Online Casino. Why is it called The Millionaire Maker? Because we’re turning two lucky winners into actual millionaires live in Las Vegas. Yup, $1 million. Two winners. For real. Want to be one of them? Your journey to Las Vegas starts May 11th in the next Millionaire Maker online qualifier. First place secures a spot in the 2027 Millionaire Maker Finale in Las Vegas, plus $5,000 in Casino Bonus to use at Caesars Palace Online Casino. And there are even more prizes for hundreds more winners. This week’s Millionaire Maker online qualifier prizes
    1st Place -> $5,000 + Spot in the 2027 Millionaire Maker Finale
    2nd Place -> $2,500 Casino Bonus
    3rd Place -> $1,500 Casino Bonus
    4th – 10th Place -> $750 Casino Bonus
    11th – 35th -> $250 Casino Bonus
    36th – 190th -> $100 Casino Bonus
    191st – 750th -> $25 Casino Bonus
    Ready to join? Opt in and earn points
    Log in to your Caesars Palace Online Casino account starting May 11th. Go to the Rewards tab. Look for the Millionaire Maker promotion. Tap Opt in. You’re all set. Now it’s time to rank up the board. Here’s how to earn points this week:
    Earn 2 points for every $5 won on select Empire Creative slots, including 4 Towers of Triumph, CA$HLINE, Cleopatra’s Barge, Fountain of the Gods, and Triple Golden Shields. Earn 1 point for every $5 won on other online slots and video poker games. Learn more and enter the promotion in Michigan, New Jersey, Pennsylvania, and West Virginia. This week’s leaderboard is only the beginning
    We’d love to see you top this week’s leaderboard. But if you don’t, there’s lots of opportunity to play again. Every month until October, we’re hosting more online qualifiers to help you win your spot in the Millionaire Maker Finale. Keep checking the Caesars Palace Online Casino app for your next shot. New to Caesars Palace Online Casino? Create your account and join the next Millionaire Maker online qualifier.

  6. 6

    Experience The Empire: Your Atlantic City Getaway Awaits

    Ten winners. One unforgettable summer. Rule the reels online, then come rule the boardwalk. Experience The Empire is on at Caesars Palace Online Casino from May 4th – 10th with your chance to win one of 10 Atlantic City summer getaway packages featuring:
    • 2 nights at the luxurious Nobu Atlantic City (located inside Caesars Atlantic City)
    • $1,500 in resort credit to spend while you’re there
    • 2 VIP tickets to see The Hook
    • $1,000 airfare credit to get you there in style
    • $750 in casino bonus to use online (at 5X playthrough)
    Earn drawing entries online from May 4th – 10th, 2026
    Ultimate Fire Link Olvera St • Ultimate Fire Link Cash Falls Olvera St • Chili Chomp UltraUp • Squid Game One More Game • Huff N’ Even More Puff Grand • Huff N’ Lots of Puff • Huff N’ Puff Money Mansion • Huff N’ Puff High Rise • Time Link Pyramid Dawn • Big Hot Flaming Pots Tasty Treasures
    Learn more about ways you can win and read the full terms in Michigan, New Jersey, Pennsylvania, and West Virginia. New to Tier Credits? At Caesars Palace Online Casino, you’ll earn 1 Tier Credit for every $5 wagered on slots. And Tier Credits get you more than just drawing entries. We use Tier Credits to determine your tier in Caesars Rewards. The higher your tier, the more rewards you’ll qualify for. Learn more about Caesars Rewards. Ready for a summer that rules? Start right now by joining Caesars Palace Online Casino.

  7. 7

    Caesars Rewards Shop: Get What You Want in the App

    Redeem more with online rewards. We believe in rewarding you every chance we get. That’s why we created the Caesars Rewards Shop, a new place to spend all those Reward Credits you’ve been racking up by playing with us. And because you deserve to get exactly what you want, our new Caesars Rewards Shop includes the option to spend your Reward Credits on Bonus Spins — right in the Caesars Palace Online Casino app. Heads up! The Caesars Rewards Shop is available in New Jersey, Michigan, Pennsylvania, and West Virginia. If it’s not yet available in your state or province, check back soon. How to access the Rewards Shop
    At the bottom of the Caesars Palace Online Casino app, tap Rewards. That’s pretty much it. You’re now in the Rewards Shop. At the top, you’ll see your Casino Bonus Balance on the left and your Reward Credits on the right. It doesn’t matter where or how you earned your Reward Credits. Whether you earned them playing live at Caesars Palace, shopping on property, staying overnight, dining out, or playing online, all the Reward Credits will show up in the Rewards Shop. How to purchase rewards
    As you scroll through the shop, you’ll see Bonus Cash, Bonus Spins, and Pick & Win sections. You’ll also see a list of featured bonuses. Tap Bonus Spins to see all available Bonus Spins offers, listed alphabetically by game name. Tap a specific game and you’ll be presented with a menu to choose the number of Bonus Spins you want and the denomination of each spin. As you change the denomination, the number of Reward Credits required will change too. If you’re happy with your selection, tap Continue Redemption. The final screen will show you the number of Bonus Spins, the denomination, and the total number of Reward Credits you’re about to spend. Tap View Full Terms and Conditions and take a moment to read them. To finalize your purchase, tap Confirm Redemption. Once your purchase goes through, you’ll see a confirmation message. Your new balance will be reflected on this screen too. Tap Play Now and you’ll be taken to the game where you can enjoy those Bonus Spins. Redeem your bonuses
    Now that you know how to redeem, let’s get out there and make the most of your bonuses. Ready to make the most of your rewards? Sign up for Caesars Palace Online Casino today.

  8. 8

    The Caesars Sportsbook App: Bet with the Same Account

    Caesars has it all. Looking for the sportsbook? You won’t find it in the Caesars Palace Online Casino app. Instead, we built a separate app, just for sports fans. One palace for casino players. Another palace for sports fans. When you’re ready to bet on sports, fire up the Caesars Sportsbook app, log in with your existing credentials, and start betting. Use the same email and password
    If you have a Caesars Palace Online Casino account, you’re good to go. Nothing to set up. No hoops to jump through. Just load the app, log in with your existing Caesars Palace Online Casino account details, and you’ll be all set to bet. Your face and fingerprint work too
    If you use biometrics (like your face or your fingerprint) to log in to the Caesars Palace Online Casino app, you’ll use it to get into the Caesars Sportsbook app too. There’s no need to re-enter your email and password. Everything is seamless. Got two-factor authentication set up? We’ll text you a code and ask for it — just like when you log in to Caesars Palace Online Casino. Your balance is waiting for you
    The Caesars Sportsbook app shares your Caesars Palace Online Casino account balance. When you win money on one app, it’ll be reflected on the other app. For example, let’s say you have $150 in your Caesars Palace Online Casino account. After a few hands of Blackjack, you’re up $75. Your balance is now $225. Jump over to the Caesars Sportsbook and your $225 balance will be waiting for you. Feel free to use it to get your sports picks in. Your saved deposit methods are all there too
    Ready to bet on the game, but short on funds? There’s no need to go back to the Caesars Palace Online Casino app. Just hit the Deposit button and choose your preferred method. All the payment methods you set up in the Caesars Palace Online Casino app are available in the Caesars Sportsbook app. Ready to withdraw? Same deal
    Won something big? All your saved withdrawal methods from the Caesars Palace Online Casino app are available. The process is exactly the same. Earn rewards, wherever you play
    As you bet on sports, you’ll earn Tier Credits and Reward Credits along the way — just like when you play slots and table games. All your earnings are available in both apps, so you’ll always know where you stand. And when you’re ready to redeem your Reward Credits, you can access the Caesars Rewards Shop, right from the app. Download the official Caesars Sportsbook app
    The Caesars Sportsbook app is available in the App Store and Google Play. Grab it now and see how easy it is to get in the game.

  9. 9

    Conquer Our Leaderboards and Claim the Throne

    It’s your time to rule. We love watching you rule the empire. That’s why we regularly host leaderboard competitions. At Caesars Palace Online Casino, you’ll find all kinds of leaderboards running throughout the year for slots and table game players. Just play featured games and earn points (we’ll get into how points are awarded in a moment). The total number of points you rack up during the promotion period determines your position on the leaderboard. When the competition wraps up, you’ll get paid out based on your final leaderboard rank. Look out for two types of leaderboard competitions
    Wager-based leaderboards
    With wager-based leaderboards, you’ll earn points based on how much you wager on featured games. If there’s a mix of games included in the competition, you might earn more points on certain ones. Let’s look at a quick example. We recently ran a $25,000 Kingdom of Horus / Reign of Anubis Leaderboard Challenge. Here’s how points were earned:
    Players received two (2) leaderboard points for every $5 wagered on Kingdom of Horus and Reign of Anubis. Players received one (1) leaderboard point for every $5 wagered on Triple Coin Treasures: Long Bao Bao, Caesars Treasure Trio, and Triple Coin Treasures: Shamrock Fortunes. Some wager-based leaderboards feature just one game and one point-to-wager ratio, but you’ll always know what you’re getting into when you opt in. Win-based leaderboards
    The mechanics of win-based leaderboards are the same as wager-based leaderboards, with one main difference. Instead of earning leaderboard points based on how much you wager, you’ll earn leaderboard points based on how much you win. Win-based leaderboards are also tied to a specific game or a specific set of games. Get rewarded for your reign
    Most leaderboards award online casino bonuses to the top-ranked players. In the recent Kingdom of Horus / Reign of Anubis Leaderboard Challenge, we awarded $25,000 to the top 365 players. Those who ranked 1–5 each received a $1,000 casino bonus. But every leaderboard is different, so always check the payout chart for exact award amounts. Don’t forget to opt in if you want to compete
    Remember, you need to opt in if you want to join a specific leaderboard challenge. Always read the terms and conditions before participating. Let’s get ready to go for the win. Sign up for Caesars Palace Online Casino today.

Player Intelligence

4 records

What players report about Caesars Palace Casino USA on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

1

0% resolved, of those with a known outcome

Total reviews

3

Across all review sites

Player rating

2.8 / 5

Trustpilot 2.8

GEO markets

1

Countries stated on 75% of records

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2025
Complaints count

Block 02

Complaint categories

  • KYC / verification100%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Unresolved100%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20242025
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20242025
Rating history

Player ratings from Trustpilot.