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Casino profile

Westace Casino

Player complaints and reviews about Westace Casino, plus its operator (Tritana Affiliates), licences and welcome offers.

westace.com
westace.com
Capture of the Westace Casino website

Profile

Website
westace.com
Established
2025
Operator
Tritana Affiliatesaffiliate programme
Company
Lumina Holdings Limitada
Licences
Languages
  • English
  • German
  • Spanish
  • Finnish
  • French
  • Hungarian
  • Norwegian
  • Polish
  • Italian
  • Czech
  • Greek
  • Slovak
  • Slovenian
  • Croatian
  • Dutch
  • Portuguese
Currencies
  • Euros
  • Canadian dollars
  • Czech Republic korunas
  • Australian dollars
  • US dollars
  • Hungarian forints
  • Swiss francs
  • New Zealand dollars
  • Norwegian kroner
  • Polish zlotys
  • Bitcoin
  • Bitcoin Cash
  • Ethereum
  • Tether
  • ADA
  • Litecoin
  • Ripple
  • TRON
  • Dogecoin
  • USD Coin
  • Binance Coin Show more

About

Westace Casino belongs to the Tritana Affiliates affiliate programme. The site launched in 2025. It holds a licence from Costa Rica Gambling. The interface is available in 16 languages, including English, German, Spanish, Finnish. 21 account currencies are listed, including Euros, Canadian dollars, Czech Republic korunas, Australian dollars. We list 11 welcome offers.

Westace Casino is listed in 19 markets, among them Canada, Germany, France and Belgium. On the Westace Casino site for Finland, we found 4 promotions and 4 tournaments. In Finland, Westace Casino accepts 8 payment methods, among them Bank Transfer, Cryptocurrencies, MiFinity and Neteller. Its crypto options cover 11 coins, including USDT, Bitcoin Cash, Bitcoin and Ethereum. The minimum deposit in € is 10, the maximum 5,000.

Markets

This brand is listed in 19 markets. Pick one to see what it offers there.

Welcome bonuses

11 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Tournaments

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Payment methods

22 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

€

  • Bank Transfer

    Bank transfer

    10 – 5000

  • USDTERC20

    Cryptocurrency

    10 – 5000

  • Bitcoin Cash

    Cryptocurrency

    10 – 5000

  • USDTSolana

    Cryptocurrency

    10 – 5000

  • USDTBEP20

    Cryptocurrency

    10 – 5000

  • USDTTRC20

    Cryptocurrency

    10 – 5000

  • Bitcoin

    Cryptocurrency

    30 – 5000

  • Ethereum

    Cryptocurrency

    10 – 5000

  • Litecoin

    Cryptocurrency

    10 – 5000

  • Tron

    Cryptocurrency

    10 – 5000

  • USDC

    Cryptocurrency

    10 – 5000

  • BNB

    Cryptocurrency

    10 – 5000

  • Dogecoin

    Cryptocurrency

    10 – 5000

  • Solana

    Cryptocurrency

    10 – 5000

  • USDCSolana

    Cryptocurrency

    10 – 5000

  • Cardano

    Cryptocurrency

    10 – 5000

  • MiFinity

    E-wallet

    10 – 2500

  • Neteller

    E-wallet

    10 – 5000

  • Pay by Card

    Card

    10 – 2000

  • Paysafecard

    Voucher

    10 – 1000

  • Revolut

    E-wallet

    10 – 5000

  • Skrill

    E-wallet

    10 – 5000

Player Intelligence

92 records

What players report about Westace Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

28

57% resolved, of those with a known outcome

Total reviews

64

Across all review sites

Player rating

3.77 / 5

Trustpilot 1.8 · AskGamblers 5.0 · Tribuna 4.5

GEO markets

16

Countries stated on 65% of records

Westace Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Westace Casino, the way Player Intelligence PRO computes it.

Since 2026, players have posted 28 complaints and 64 reviews about Westace Casino on 4 sites. In the 12 months to November 4, 2026, they filed 27 complaints and posted 64 reviews.

The problem players report most often is “Withdrawal delay”: 61% of the 28 complaints with a labelled problem. Next come “Account closed” (14%) and “Self-exclusion” (14%). Complaints about “Withdrawal” make up 61% of those with a topic, against 29% across all brands.

Of the 28 complaints with a known outcome, 57% were resolved, against 59% across all brands. That puts Westace Casino 1,464th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 71%.

Reviewers give Westace Casino 1.95 out of 5 on average over 64 rated reviews, against 3.44 across all brands. 13% of the ratings are four or five stars, and 72% are one or two. The review sites’ own scores average 3.77 out of 5 across 3 sites. By that score, Westace Casino ranks 1,176th of 4,286 rated casinos. The most common criticism concerns “Withdrawals” (43 reviews), “Customer support” (25 reviews) and “Trust & licence” (22 reviews).

The countries players state most often are United Kingdom (27%), Germany (12%) and Italy (10%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Westace Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Players appreciated the fast and smooth customer service, as well as the surprisingly quick withdrawal process. Many found the platform reliable, fair, and user-friendly, making it ideal for a hassle-free gaming experience.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay61%17
  • Account closed14%4
  • Self-exclusion14%4
  • Account blocked3.6%1
  • Account not closed on request3.6%1
  • Game malfunction3.6%1
Share of the 28 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal61%17
  • Account21%6
  • Responsible gambling14%4
  • Technical3.6%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved57%16
  • Unresolved43%12
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Westace Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Westace Casino against the market
MeasureWestace CasinoAll brands
Complaints resolved57%59%
Average review rating1.953.44
Complaints per 100 reviews43.826.4
Share of “Withdrawal” complaints61%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars7.8%5
  • 4 stars4.7%3
  • 3 stars16%10
  • 2 stars19%12
  • 1 star53%34
Share of 64 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Bonuses6.5%4
  • Withdrawals6.5%4
  • VIP & loyalty4.8%3
  • Website & app4.8%3
  • Games3.2%2
  • Customer support3.2%2
Share of the 62 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals69%43
  • Customer support40%25
  • Trust & licence35%22
  • Account6.5%4
  • Bonuses6.5%4
  • Deposits & payment methods6.5%4
Share of the 62 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United Kingdom27%16
  • Germany12%7
  • Italy10%6
  • Netherlands10%6
  • Canada6.7%4
  • France5%3
  • Greece5%3
  • Portugal5%3
  • Slovakia5%3
  • Finland3.3%2
  • Other countries12%7
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–311.8 / 5
Casino Guru263–
Tribuna–294.5 / 5
AskGamblers215.0 / 5

Block 12

Latest complaints and reviews

The newest records about Westace Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Canada · Trustpilot

  • Review

    2.0 of 5 stars

    Tribuna

  • Complaint

    Account closed

    Unresolved

    Finland · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    United Kingdom · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Slovakia · Casino Guru

5 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers, Tribuna.

Questions about Westace Casino

Who owns Westace Casino?

Westace Casino is operated by Lumina Holdings Limitada and runs under the Tritana Affiliates affiliate programme.

Is Westace Casino licensed?

Yes. Westace Casino holds a licence from Costa Rica Gambling.

When was Westace Casino founded?

Westace Casino launched in 2025.

Which currencies does Westace Casino accept?

Currencies listed for Westace Casino: Euros, Canadian dollars, Czech Republic korunas, Australian dollars, US dollars, Hungarian forints, Swiss francs, New Zealand dollars and 13 more. Its site is available in 16 languages: English, German, Spanish, Finnish and 12 more.

What welcome bonuses does Westace Casino offer?

11 welcome offers are listed for Westace Casino. The first on the list is “300% up to €2000 + 150 Free Spins, Welcome Package at Westace Casino”, with a 35× wagering requirement.

Which countries is Westace Casino available in?

Westace Casino is listed in 19 markets: Australia, Austria, Belgium, Canada, Croatia, Czechia, Finland, France and 11 more.

Which payment methods does Westace Casino accept in Finland?

The Westace Casino cashier for Finland lists 8 payment methods: Bank Transfer, Cryptocurrencies, MiFinity, Neteller, Pay by Card, Paysafecard and 2 more. For crypto, it takes 11 coins: USDT, Bitcoin Cash, Bitcoin, Ethereum and 7 more.

What are the deposit limits at Westace Casino in Finland?

Deposits in € run from 10 to 5,000 per transaction. The lowest minimum, 10 €, is via Bank Transfer.

What bonuses and promotions does Westace Casino run in Finland?

We read 4 live offers for Finland on the Westace Casino site itself.

Does Westace Casino run tournaments in Finland?

Yes. The Westace Casino site for Finland lists 4 tournaments.

What do players say about Westace Casino?

Players have filed 28 complaints and written 64 reviews about Westace Casino. Players rate Westace Casino 3.77 out of 5 on average across the 3 sites that publish one.

What do players complain about most at Westace Casino?

“Withdrawal delay” – 61% of the 28 complaints about Westace Casino with a labelled problem. Followed by “Account closed” (14%) and “Self-exclusion” (14%).

Do players report withdrawal problems at Westace Casino?

Withdrawals are the topic of 17 complaints about Westace Casino: 61% of the 28 with a topic. The most common withdrawal problem is “Withdrawal delay” (100% of them). Of the withdrawal complaints with a known outcome, 71% were resolved.

Does Westace Casino resolve player complaints?

57% of the 28 complaints about Westace Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Westace Casino is 1,464th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Westace Casino?

Criticised most: “Withdrawals”, “Customer support” and “Trust & licence”. 13% of the rated reviews give four or five stars, and 72% give one or two.

How many complaints has Westace Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 27 complaints about Westace Casino.

Where do Westace Casino’s players come from?

The countries named most often in complaints and reviews about Westace Casino are United Kingdom (27%), Germany (12%) and Italy (10%).

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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