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TrustDice Casino in United Kingdom

Player complaints and reviews about TrustDice Casino, plus its operator (TrustDice Affiliates), licences and welcome offers.

trustdice.win
Capture of the TrustDice Casino website

About

On the TrustDice Casino site for United Kingdom, we found 3 welcome bonuses.

TrustDice Casino belongs to the TrustDice Affiliates affiliate programme. The site launched in 2018. It holds a licence from Curacao Gaming Control Board. The interface is available in 23 languages, including English, Chinese, Japanese, Korean. 14 account currencies are listed, including Bitcoin, Ethereum, Tether, Euros.

Licensee

The company that holds the Curaçao licence for TrustDice Casino, as the licence register names it.

Legal name
Satoshi Gaming Group N.V.
Curaçao licence reference
OGL/2024/664/0280
Registration number (Curaçao Chamber of Commerce)
151832

Markets

This brand is listed in 20 markets. Pick one to see what it offers there.

Welcome bonuses

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player complaints and reviews in United Kingdom

155 records

155 of the 4,687 records about TrustDice Casino come from players who state they are in United Kingdom. The figures below are theirs alone; the casino page covers every market.

Total complaints

9

89% resolved, of those with a known outcome

Total reviews

146

Across all review sites

Player rating

3.87 / 5

146 ratings by these players

Share of all records

3.3%

of 4,687 about TrustDice Casino

What players in United Kingdom say about TrustDice Casino

Players in United Kingdom have filed 9 complaints and written 146 reviews about TrustDice Casino. That is 3.3% of the 4,687 records about it from every market. Complaints make up 5.8% of their records, against 1.6% across all markets. Their reviews rate it 3.87 out of 5 on average (146 ratings), against 4.3 across all markets. 23% of their rated reviews give one or two stars; across all markets the share is 9.6%.

The most common problem in their complaints is “Self-exclusion”: 33% of 9 complaints with a labelled problem (11% across all markets). 89% of their 9 complaints with a known outcome were resolved, against 72% across all markets. In the last 12 months: no complaints and 14 reviews.

A player counts as being in United Kingdom when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about TrustDice Casino in United Kingdom, or compare the market with another one.

United Kingdom and all markets
FigureUnited KingdomAll markets
Complaints among all records5.8%1.6%
Resolved, of complaints with a known outcome89%72%
Average review rating, out of 53.874.3
Reviews rated 1–2 stars23%9.6%
Self-exclusion, of labelled complaints33%11%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2022202320242025
Complaints count

Block 02

Complaint categories

  • Responsible gambling33%3
  • Withdrawal33%3
  • Account22%2
  • Technical11%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved89%8
  • Unresolved11%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2020202120222023202420252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars57%83
  • 4 stars16%24
  • 3 stars4.1%6
  • 2 stars2.1%3
  • 1 star21%30
Share of 146 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games39%52
  • Customer support25%33
  • Bonuses21%28
  • Website & app21%28
  • Withdrawals14%19
  • Deposits & payment methods9.8%13
Share of the 132 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals12%16
  • Account11%15
  • Bonuses9.1%12
  • Trust & licence9.1%12
  • Customer support6.8%9
  • Games4.5%6
Share of the 132 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20242025
Rating history

Block 08

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–13–
20252–323.22
20242–474.34
20232–17–
20223–294.03
20210–5–
20200–3–

A dash means too little data for that year.

Block 09

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–146–
Casino Guru8––
AskGamblers1––

Block 10

Latest complaints and reviews

The newest records about TrustDice Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Complaint

    Account closed

    Resolved

    United Kingdom · Casino Guru

  • Complaint

    Self-exclusion

    Resolved

    United Kingdom · Casino Guru

  • Complaint

    Self-exclusion

    Resolved

    United Kingdom · Casino Guru

2 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about TrustDice Casino in United Kingdom

What bonuses and promotions does TrustDice Casino run in United Kingdom?

We read 3 live offers for United Kingdom on the TrustDice Casino site itself.

How many complaints and reviews about TrustDice Casino come from players in United Kingdom?

155 of the 4,687 complaints and reviews about TrustDice Casino come from players in United Kingdom. Across all its markets, 74 complaints have a known outcome, and 72% of them were resolved.

Who owns TrustDice Casino?

TrustDice Casino is operated by Satoshi Gaming Group N.V. and runs under the TrustDice Affiliates affiliate programme.

Is TrustDice Casino licensed?

Yes. TrustDice Casino holds a licence from Curacao Gaming Control Board.