100% up to C$1,500 and 100 extra spins
- Bonus
- 100%
- Max bonus
- C$1,500
- Free spins
- 100
- Min deposit
- C$30
- Wagering
- 35x bonus + deposit
- Max bet
- €5
Wagering applies to deposit plus bonus.
Casino profile
Touch Casino
Player complaints and reviews about Touch Casino, plus its operator (Touch Casino Affiliates), licences and welcome offers.
touchcasino.com
Profile
- Website
- touchcasino.com
- Established
- 2022
- Operator
- Touch Casino Affiliatesaffiliate programme
- Company
- Starscream Limited Casinos
- Licences
- Languages
- English
- Finnish
- German
- Currencies
- Norwegian kroner
- Euros
- Canadian dollars
- New Zealand dollars
About
Touch Casino belongs to the Touch Casino Affiliates affiliate programme. The site launched in 2022. It holds a licence from Kahnawake Gaming Commission. The interface is available in 3 languages: English, Finnish, German. 4 account currencies are listed: Norwegian kroner, Euros, Canadian dollars, New Zealand dollars. We list one welcome offer.
Touch Casino is listed in 4 markets: Canada, Germany, New Zealand and Finland. On the Touch Casino site for Mexico, we found a loyalty programme with 6 tiers.
Markets
This brand is listed in 4 markets. Pick one to see what it offers there.
Welcome bonuses
1 offer
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
Loyalty programme
6 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
- 1
Newbie
Newbie Level 0 - 9 Points Needed 0 - 9k Level Up Bonus 0 - €2 Cashback 5% Detailed Table
- 2
Bronze
Bronze Level 10 - 27 Points Needed 10k - 95k Level Up Bonus €2 - €3 Cashback 7 - 8% Detailed Table
- 3
Silver
Silver Level 28 - 58 Points Needed 100k - 250k Level Up Bonus €3 - €10 Cashback 8 - 12% Detailed Table
- 4
Gold
Gold Level 59 - 108 Points Needed 255k - 500k Level Up Bonus €10 - €20 Cashback 15 - 18% Detailed Table
- 5
Platinum
Platinum Level 109 - 148 Points Needed 505k - 700k Level Up Bonus €20 - €28 Cashback 20% Detailed Table
- 6
Diamond
Diamond Level 149 - 200 Points Needed 705k - 960k Level Up Bonus €28 - €38 Cashback 25% Detailed Table
Player Intelligence
39 records
What players report about Touch Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
21
81% resolved, of those with a known outcome
Total reviews
18
Across all review sites
Player rating
2.85 / 5
Trustpilot 2.7 · AskGamblers 3.0
GEO markets
9
Countries stated on 90% of records
Touch Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Touch Casino, the way Player Intelligence PRO computes it.
Since 2022, players have posted 21 complaints and 18 reviews about Touch Casino on 4 sites. In the 12 months to November 4, 2026, they filed no complaints and posted 2 reviews.
The problem players report most often is “Account closed”: 19% of the 21 complaints with a labelled problem. Next come “Bonus winnings confiscated” (19%) and “Deposit not credited” (14%). Complaints about “Withdrawal” make up 29% of those with a topic, against 29% across all brands.
Of the 21 complaints with a known outcome, 81% were resolved, against 59% across all brands. That puts Touch Casino 796th of 1,917 casinos with at least 10 such complaints.
The review sites’ own scores average 2.85 out of 5 across 2 sites. By that score, Touch Casino ranks 2,723rd of 4,286 rated casinos.
The countries players state most often are Germany (40%), Netherlands (26%) and Ireland (11%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Touch Casino: one market, one period, a payment method or a comparison with another brand.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
10
2022202320242025
| Period | Value |
|---|---|
| 2022 | 5 |
| 2023 | 5 |
| 2024 | 10 |
| 2025 | 1 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Account closed19%4
- Bonus winnings confiscated19%4
- Deposit not credited14%3
- Missing funds9.5%2
- Withdrawal delay9.5%2
- Withdrawal refused9.5%2
- Bonus not credited4.8%1
- Verification delay4.8%1
- Other problems9.5%2
Block 03
Complaint categories
- Withdrawal29%6
- Bonus24%5
- Account19%4
- Deposit14%3
- Payments & refunds9.5%2
- KYC / verification4.8%1
Block 04
Complaint status
- Resolved81%17
- Unresolved19%4
Block 05
Touch Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Touch Casino | All brands |
|---|---|---|
| Complaints resolved | 81% | 59% |
| Average review rating | – | 3.44 |
| Complaints per 100 reviews | – | 26.4 |
| Share of “Withdrawal” complaints | 29% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
8
20222023202420252026
| Period | Value |
|---|---|
| 2022 | 3 |
| 2023 | 8 |
| 2024 | 2 |
| 2025 | 4 |
| 2026 | 1 |
Block 07
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
1.5
1.31
1.5
3
1
20222023202420252026
| Period | Value |
|---|---|
| 2022 | 1.5 |
| 2023 | 1.31 |
| 2024 | 1.5 |
| 2025 | 3 |
| 2026 | 1 |
Block 08
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Germany40%14
- Netherlands26%9
- Ireland11%4
- France5.7%2
- Sweden5.7%2
- Austria2.9%1
- Canada2.9%1
- Denmark2.9%1
- Türkiye2.9%1
Block 09
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 0 | – | 1 | – |
| 2025 | 1 | – | 4 | – |
| 2024 | 10 | 70% | 2 | – |
| 2023 | 5 | – | 8 | – |
| 2022 | 5 | – | 3 | – |
A dash means too little data for that year.
Block 10
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Casino Guru | 19 | 4 | – |
| Trustpilot | – | 12 | 2.7 / 5 |
| AskGamblers | 1 | 2 | 3.0 / 5 |
| CasinoReviews | 1 | – | – |
Block 11
Latest complaints and reviews
The newest records about Touch Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
1.0 of 5 stars
France · Trustpilot
- Review
5.0 of 5 stars
France · Trustpilot
- Complaint
Withdrawal refused
UnresolvedGermany · Casino Guru
- Complaint
Bonus winnings confiscated
UnresolvedTürkiye · Casino Guru
- Complaint
Bonus winnings confiscated
ResolvedGermany · Casino Guru
0 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers.
Questions about Touch Casino
Who owns Touch Casino?
Touch Casino is operated by Starscream Limited Casinos and runs under the Touch Casino Affiliates affiliate programme.
Is Touch Casino licensed?
Yes. Touch Casino holds a licence from Kahnawake Gaming Commission.
When was Touch Casino founded?
Touch Casino launched in 2022.
Which currencies does Touch Casino accept?
Currencies listed for Touch Casino: Norwegian kroner, Euros, Canadian dollars, New Zealand dollars. Its site is available in 3 languages: English, Finnish, German.
What welcome bonuses does Touch Casino offer?
One welcome offer is listed for Touch Casino. The first on the list is “100% up to C$1,500 and 100 extra spins”, with a 35× wagering requirement.
Which countries is Touch Casino available in?
Touch Casino is listed in 4 markets: Canada, Finland, Germany, New Zealand.
Does Touch Casino have a loyalty programme in Mexico?
Yes. Its loyalty programme for Mexico has 6 tiers.
What do players say about Touch Casino?
Players have filed 21 complaints and written 18 reviews about Touch Casino. Players rate Touch Casino 2.85 out of 5 on average across the 2 sites that publish one.
What do players complain about most at Touch Casino?
“Account closed” – 19% of the 21 complaints about Touch Casino with a labelled problem. Followed by “Bonus winnings confiscated” (19%) and “Deposit not credited” (14%).
Do players report withdrawal problems at Touch Casino?
Withdrawals are the topic of 6 complaints about Touch Casino: 29% of the 21 with a topic. The most common withdrawal problem is “Withdrawal delay” (33% of them).
Does Touch Casino resolve player complaints?
81% of the 21 complaints about Touch Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Touch Casino is 796th. Open complaints and complaints closed without an outcome are left out.
How many complaints has Touch Casino received in the last 12 months?
In the 12 months to November 4, 2026, players filed no complaints about Touch Casino.
Where do Touch Casino’s players come from?
The countries named most often in complaints and reviews about Touch Casino are Germany (40%), Netherlands (26%) and Ireland (11%).
Screenshots
4 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
Similar casinos
Casinos that share a market, a licence or an operator with Touch Casino, and ones players rate about the same.
Other casinos in Canada
Other casinos licensed by Kahnawake Gaming Commission
Rated alike by players
Casinos whose player rating is closest to that of Touch Casino.
