Casino profile

Touch Casino in Germany

Player complaints and reviews about Touch Casino, plus its operator (Touch Casino Affiliates), licences and welcome offers.

touchcasino.com

About

Touch Casino belongs to the Touch Casino Affiliates affiliate programme. The site launched in 2022. It holds a licence from Kahnawake Gaming Commission. The interface is available in 3 languages: English, Finnish, German. 4 account currencies are listed: Norwegian kroner, Euros, Canadian dollars, New Zealand dollars. We list one welcome offer.

Markets

This brand is listed in 4 markets. Pick one to see what it offers there.

Welcome bonuses

1 offer

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

100% up to C$1,500 and 100 extra spins
Bonus
100%
Max bonus
C$1,500
Free spins
100
Min deposit
C$30
Wagering
35x bonus + deposit
Max bet
€5
Wagering applies to deposit plus bonus.

Player complaints and reviews in Germany

14 records

14 of the 39 records about Touch Casino come from players who state they are in Germany. The figures below are theirs alone; the casino page covers every market.

Total complaints

92% resolved, of those with a known outcome

Total reviews

Across all review sites

Player rating

–

Fewer than 5 ratings

Share of all records

36%

of 39 about Touch Casino

What players in Germany say about Touch Casino

Players in Germany have filed 12 complaints and written 2 reviews about Touch Casino. That is 36% of the 39 records about it from every market. Complaints make up 86% of their records, against 54% across all markets.

The most common problem in their complaints is “Deposit not credited”: 25% of 12 complaints with a labelled problem (14% across all markets). 92% of their 12 complaints with a known outcome were resolved, against 81% across all markets.

A player counts as being in Germany when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Touch Casino in Germany, or compare the market with another one.

What the assistant can do

Germany and all markets
Figure	Germany	All markets
Complaints among all records	86%	54%
Resolved, of complaints with a known outcome	92%	81%
Deposit not credited, of labelled complaints	25%	14%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

2022202320242025

Complaints count

Period	Value
2022	4
2023	3
2024	4
2025	1

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

Deposit not credited25%3
Account closed17%2
Withdrawal refused17%2
Bonus winnings confiscated8.3%1
Verification delay8.3%1
Missing funds8.3%1
Withdrawal delay8.3%1
Withdrawal limits8.3%1

Share of the 12 complaints with a labelled problem.complaints

Block 03

Complaint categories

Withdrawal33%4
Deposit25%3
Account17%2
Bonus8.3%1
KYC / verification8.3%1
Payments & refunds8.3%1

Share of complaints by category.complaints

Block 04

Complaint status

Resolved92%11
Unresolved8.3%1

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

20222023

Reviews count

Period	Value
2022	1
2023	1

Block 06

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2025	1	–	0	–
2024	4	–	0	–
2023	3	–	1	–
2022	4	–	1	–

A dash means too little data for that year.

Block 07

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
Casino Guru	12	2	–

Block 08

Latest complaints and reviews

The newest records about Touch Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ComplaintMar 4, 2025
Withdrawal refused
Unresolved
Germany · Casino Guru
ComplaintSep 27, 2024
Bonus winnings confiscated
Resolved
Germany · Casino Guru
ComplaintAug 9, 2024
Deposit not credited
Resolved
Germany · Casino Guru
ReviewJan 1, 2023
1.0 of 5 stars
Germany · Casino Guru
ReviewAug 17, 2022
1.0 of 5 stars
Germany · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

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Questions about Touch Casino in Germany

How many complaints and reviews about Touch Casino come from players in Germany?

14 of the 39 complaints and reviews about Touch Casino come from players in Germany. Across all its markets, 21 complaints have a known outcome, and 81% of them were resolved.

Who owns Touch Casino?

Touch Casino is operated by Starscream Limited Casinos and runs under the Touch Casino Affiliates affiliate programme.

Is Touch Casino licensed?

Yes. Touch Casino holds a licence from Kahnawake Gaming Commission.

When was Touch Casino founded?

Touch Casino launched in 2022.

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.