SunMaker Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about SunMaker Casino, the way Player Intelligence PRO computes it.
Since 2014, players have posted 13 complaints and 587 reviews about SunMaker Casino on 4 sites. In the 12 months to November 5, 2026, they filed no complaints and posted 5 reviews. Reviews are down 81% on the 12 months before (26).
The problem players report most often is “Withdrawal delay”: 38% of the 13 complaints with a labelled problem. Next come “Documents rejected or requested again” (15%) and “Account blocked” (7.7%). Complaints about “Withdrawal” make up 46% of those with a topic, against 29% across all brands.
Of the 13 complaints with a known outcome, 62% were resolved, against 59% across all brands. That puts SunMaker Casino 1,373rd of 1,917 casinos with at least 10 such complaints.
Reviewers give SunMaker Casino 2.78 out of 5 on average over 587 rated reviews, against 3.44 across all brands. 46% of the ratings are four or five stars, and 52% are one or two. The review sites’ own scores average 2.2 out of 5 across 2 sites. By that score, SunMaker Casino ranks 3,496th of 4,286 rated casinos. Reviewers most often praise “Games” (157 reviews), “Withdrawals” (137 reviews) and “Bonuses” (123 reviews). The most common criticism concerns “Fairness & RTP” (189 reviews), “Bonuses” (84 reviews) and “Customer support” (76 reviews).
The countries players state most often are Germany (97%), Austria (1.2%) and Finland (0.5%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
