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Casino profile

Spinch Casino in Canada

Player complaints and reviews about Spinch Casino, plus its operator (Alpha Affiliates), licences and welcome offers.

spinch.com
spinch.com
Capture of the Spinch Casino website

Profile

Website
spinch.com
Established
2023
Operator
Alpha Affiliatesaffiliate programme
Company
Bets Entertainment N.V.
Licences
Languages
  • English
Currencies
  • Euros
  • Australian dollars
  • New Zealand dollars
  • Canadian dollars
  • US dollars
  • Binance Coin
  • Bitcoin
  • Bitcoin Cash
  • Dogecoin
  • Litecoin
  • Ethereum
  • Tether
  • South African Rand
  • TRON
  • Ripple
  • ADA
  • USD Coin

About

On the Spinch Casino site for Canada, we found a loyalty programme with 25 tiers.

Spinch Casino belongs to the Alpha Affiliates affiliate programme. The site launched in 2023. It holds a licence from Curacao Gaming Control Board. The interface is in English. 17 account currencies are listed, including Euros, Australian dollars, New Zealand dollars, Canadian dollars. We list 12 welcome offers.

Licensee

The company that holds the Curaçao licence for Spinch Casino, as the licence register names it.

Legal name
Bets Entertainment N.V.
Curaçao licence reference
OGL/2024/1178/0479
Registration number (Curaçao Chamber of Commerce)
155648
Incorporated
2020

Markets

This brand is listed in 4 markets. Pick one to see what it offers there.

Welcome bonuses

12 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Loyalty programme

25 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    level 1

    5 Free Spins
    - Required CPs: 100 Cashback Up to 15%

  2. 2

    level 10

    $90 + 40 Free Spins
    - Required CPs: 3,000 Cashback up to 15%

  3. 3

    level 11

    $90
    - Required CPs: 4,000 Cashback up to 15%

  4. 4

    level 12

    $90 + 45 Free Spins
    - Required CPs: 5,000 Cashback up to 15%

  5. 5

    level 13

    $135
    - Required CPs: 7,000 Cashback up to 15%

  6. 6

    level 14

    $135 + 50 Free Spins
    - Required CPs: 9,000 Cashback up to 15%

  7. 7

    level 15

    $180
    - Required CPs: 12,000 Cashback up to 15%

  8. 8

    level 16

    $180 + 55 Free Spins
    - Required CPs: 15,000 Cashback: 16%

  9. 9

    level 17

    $225
    - Required CPs: 18,000 Cashback: 16%

  10. 10

    level 18

    $225 + 60 Free Spins
    - Required CPs: 22,000 Cashback: 17%

  11. 11

    level 19

    $270
    - Required CPs: 26,000 Cashback: 17%

  12. 12

    level 2

    $15 + 20 Free Spins
    - Required CPs: 200 Cashback up to 15%

  13. 13

    level 20

    $270 + 70 Free Spins
    - Required CPs: 30,000 Cashback: 18%

  14. 14

    level 21

    $330
    - Required CPs: 35,000 - Cashback: 18%

  15. 15

    level 22

    $330 + 75 Free Spins
    - Required CPs: 40,000 - Cashback: 19%

  16. 16

    level 23

    $375
    - Required CPs: 45,000 - Cashback: 19%

  17. 17

    level 24

    $375 + 80 Free Spins
    - Required CPs: 50,000 - Cashback: 20%

  18. 18

    level 25

    $450 + 100 Free Spins
    - Required CPs: 60,000 - Cashback: 20%

  19. 19

    level 3

    15 Free Spins
    - Required CPs: 300 Cashback up to 15%

  20. 20

    level 4

    20 Free Spins
    - Required CPs: 400 Cashback up to 15%

  21. 21

    level 5

    $23 + 25 Free Spins
    - Required CPs: 500 Cashback up to 15%

  22. 22

    level 6

    $45
    - Required CPs: 700 Cashback up to 15%

  23. 23

    level 7

    $45 + 30 Free Spins
    - Required CPs: 1,000 Cashback up to 15%

  24. 24

    level 8

    $60
    - Required CPs: 1,500 Cashback up to 15%

  25. 25

    level 9

    $60 + 35 Free Spins
    - Required CPs: 2,000 Cashback up to 15%

Player complaints and reviews in Canada

41 records

41 of the 278 records about Spinch Casino come from players who state they are in Canada. The figures below are theirs alone; the casino page covers every market.

Total complaints

5

60% resolved, of those with a known outcome

Total reviews

36

Across all review sites

Player rating

3.39 / 5

36 ratings by these players

Share of all records

15%

of 278 about Spinch Casino

What players in Canada say about Spinch Casino

Players in Canada have filed 5 complaints and written 36 reviews about Spinch Casino. That is 15% of the 278 records about it from every market. Complaints make up 12% of their records, against 5.4% across all markets. Their reviews rate it 3.39 out of 5 on average (36 ratings), against 3.99 across all markets. 36% of their rated reviews give one or two stars; across all markets the share is 21%.

The most common problem in their complaints is “Withdrawal delay”: 60% of 5 complaints with a labelled problem (57% across all markets). 60% of their 5 complaints with a known outcome were resolved, against 87% across all markets. In the last 12 months: 1 complaint and 5 reviews.

A player counts as being in Canada when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Spinch Casino in Canada, or compare the market with another one.

What the assistant can do
Canada and all markets
FigureCanadaAll markets
Complaints among all records12%5.4%
Resolved, of complaints with a known outcome60%87%
Average review rating, out of 53.393.99
Reviews rated 1–2 stars36%21%
Withdrawal delay, of labelled complaints60%57%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20252026
Complaints count

Block 02

Complaint categories

  • Withdrawal60%3
  • KYC / verification20%1
  • Responsible gambling20%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved60%3
  • Unresolved40%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars47%17
  • 4 stars11%4
  • 3 stars5.6%2
  • 2 stars5.6%2
  • 1 star31%11
Share of 36 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support43%15
  • Games31%11
  • VIP & loyalty17%6
  • Bonuses14%5
  • Withdrawals14%5
  • Website & app11%4
Share of the 35 reviews that name at least one aspect.reviews

Criticised

  • Bonuses23%8
  • Withdrawals23%8
  • Fairness & RTP20%7
  • Customer support14%5
  • VIP & loyalty8.6%3
  • Account5.7%2
Share of the 35 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2024
Rating history

Block 08

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–5–
20254–6–
20240–243.75
20230–1–

A dash means too little data for that year.

Block 09

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–29–
Casino Guru57–

Block 10

Latest complaints and reviews

The newest records about Spinch Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    Canada · Casino Guru

  • Review

    5.0 of 5 stars

    Canada · Casino Guru

  • Complaint

    Documents rejected or requested again

    Unresolved

    Canada · Casino Guru

  • Complaint

    Self-exclusion

    Unresolved

    Canada · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Canada · Casino Guru

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Questions about Spinch Casino in Canada

Does Spinch Casino have a loyalty programme in Canada?

Yes. Its loyalty programme for Canada has 25 tiers.

How many complaints and reviews about Spinch Casino come from players in Canada?

41 of the 278 complaints and reviews about Spinch Casino come from players in Canada. Across all its markets, 15 complaints have a known outcome, and 87% of them were resolved.

Who owns Spinch Casino?

Spinch Casino is operated by Bets Entertainment N.V. and runs under the Alpha Affiliates affiliate programme.

Is Spinch Casino licensed?

Yes. Spinch Casino holds a licence from Curacao Gaming Control Board.

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

Similar casinos

Casinos that share a market, a licence or an operator with Spinch Casino, and ones players rate about the same.