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Casino profile

Spinarium Casino

Player complaints and reviews about Spinarium Casino, plus its operator (Spinarium Partners), licences and welcome offers.

spinarium.com
spinarium.com
Capture of the Spinarium Casino website

Profile

Website
spinarium.com
Established
2023
Operator
Spinarium Partnersaffiliate programme
Company
Cosmogames N.V.
Licences
Languages
  • English
  • French
  • Polish
  • Portuguese
  • Italian
  • Russian
  • German
  • Spanish
  • Swedish
  • Dutch
  • Norwegian
  • Danish
  • Japanese
  • Czech
  • Hungarian
  • Slovak
  • Slovenian
  • Hindi
  • Finnish
Currencies
  • Bitcoin
  • Binance Coin
  • Litecoin
  • Ethereum
  • Tether
  • US dollars
  • Argentine pesos
  • Bitcoin Cash
  • Australian dollars
  • Bulgarian leva
  • Brazilian reals
  • Canadian dollars
  • Swiss francs
  • Chinese yuan
  • Czech Republic korunas
  • Danish krone
  • British pounds sterling
  • Hungarian forints
  • Mexican pesos
  • Norwegian kroner
  • New Zealand dollars
  • Polish zlotys
  • Romanian lei
  • South African Rand
  • Dash
  • Dogecoin
  • TRON
  • USD Coin
  • Ripple Show more

About

Spinarium Casino belongs to the Spinarium Partners affiliate programme. The site launched in 2023. It holds a licence from Anjouan Gaming Board. The interface is available in 19 languages, including English, French, Polish, Portuguese. 29 account currencies are listed, including Bitcoin, Binance Coin, Litecoin, Ethereum.

Spinarium Casino is listed in 18 markets, among them Canada, Australia, United Kingdom and New Zealand. On the Spinarium Casino site for Austria, we found 7 welcome bonuses and a loyalty programme with 24 tiers.

Markets

This brand is listed in 18 markets. Pick one to see what it offers there.

Welcome bonuses

7 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

24 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Besondere Belohnungen

    Schalte Premium-Vorteile frei, nur weil du aktiv bleibst

  2. 2

    Cashback

    Erhalte BIS ZU 25 % deiner letzten Einzahlung zurück

  3. 3

    Dynamische Raten

    Dein Rakeback wächst mit deinem VIP-Level und deiner Aktivität

  4. 4

    Event-Privilegien

    Frühzeitiger Zugang zu limitierten Promos, Turnieren und hochwertigen Kampagnen

  5. 5

    EXKLUSIVE EVENTS

    Nimm an exklusiven Einladungsturnieren, saisonalen VIP-Wettbewerben und speziellen Events mit erstklassigen Preisen teil

  6. 6

    EXKLUSIVE VIP-BONI

    Erhalte maßgeschneiderte Boni, erhöhten Cashback, wertvollere Belohnungen und exklusive VIP-Aktionen

  7. 7

    Exklusive Aktionen

    Exklusive Angebote sind nur für unsere VIP-Mitglieder reserviert – achte auf deine Einladung

  8. 8

    Geburtstagsgeschenk

    Großzügiger Bonus ohne Einzahlung zu jedem Geburtstag – je höher dein Status, desto größer das Geschenk

  9. 9

    GESCHENKE FÜR VIPS

    Erhalte Zugang zu luxuriösen Giveaways, seltenen Preisen und limitierten VIP-Drops, die ausgewählten Mitgliedern vorbehalten sind

  10. 10

    Glücksrad

    Erhalte BIS ZU 25 % deiner letzten Einzahlung zurück

  11. 11

    Kontotransfer

    Beantragen Sie einen VIP-Transfer, wenn Sie bereits VIP-Spieler in einem anderen Casino sind

  12. 12

    Live-Rückzahlung

    Ein Teil jedes Rakes kommt zu dir zurück, egal ob du gewinnst oder verlierst

  13. 13

    Monatlicher Cashback

    Deine langfristige Aktivität wird jeden Monat mit einem erheblichen Cashback belohnt

  14. 14

    Personalisierte Boni

    Erhalte Angebote, die auf deine Lieblingsspiele und -gewohnheiten zugeschnitten sind

  15. 15

    Persönlicher Manager

    Steht dir bei allem zur Seite, was du brauchst

  16. 16

    Prioritätsbenachrichtigung

    Erhalte frühzeitigen Zugang zu unseren größten Events, Aktionen und Gewinnspielen

  17. 17

    Rakeback

    Erhalte einen Bonus für deine Wetten, unabhängig vom Ergebnis

  18. 18

    Rangsystem

    Steigere deinen Rang und schalte neue Features frei!

  19. 19

    Sofortige Nutzung

    Wandle gesammeltes Rakeback jederzeit in Echtgeldguthaben oder Boni um

  20. 20

    Täglicher Cashback

    Hol dir jeden Tag ein Sicherheitsnetz – ein Teil deiner Verluste kehrt auf dein Guthaben zurück

  21. 21

    Überraschungs-Drops

    Zufällige Belohnungen, Freispiele und Guthaben-Boosts für deine Aktivität

  22. 22

    VIP-Manager

    Dein VIP-Manager steht dir in jeder Situation zur Seite

  23. 23

    Werde Mitglied im Spinarium VIP-Club

    Erhalte BIS ZU 25 % deiner letzten Einzahlung zurück

  24. 24

    Wöchentlicher Cashback

    Sammle deine Spielwoche in einer soliden Rückerstattung

Player Intelligence

606 records

What players report about Spinarium Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

60

78% resolved, of those with a known outcome

Total reviews

546

Across all review sites

Player rating

4.13 / 5

Trustpilot 3.7 · casino.ru 4.7 · AskGamblers 3.5 · Tribuna 4.6

GEO markets

48

Countries stated on 90% of records

Spinarium Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Spinarium Casino, the way Player Intelligence PRO computes it.

Since 2023, players have posted 60 complaints and 546 reviews about Spinarium Casino on 7 sites. In the 12 months to November 4, 2026, they filed 13 complaints and posted 352 reviews. That is 50% fewer complaints than in the 12 months before (26). Reviews are up 212% on the 12 months before (113). The average review rating rose from 3.46 to 3.97 out of 5 year on year. Of the complaints with a known outcome, 77% were resolved in the last 12 months, against 81% in the 12 months before.

The problem players report most often is “Withdrawal delay”: 25% of the 59 complaints with a labelled problem. Next come “Account blocked” (24%) and “Account closed” (22%). Complaints about “Account” make up 48% of those with a topic, against 15% across all brands.

Of the 60 complaints with a known outcome, 78% were resolved, against 59% across all brands. That puts Spinarium Casino 891st of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 74%.

Reviewers give Spinarium Casino 3.89 out of 5 on average over 544 rated reviews, against 3.44 across all brands. 71% of the ratings are four or five stars, and 24% are one or two. The review sites’ own scores average 4.13 out of 5 across 4 sites. By that score, Spinarium Casino ranks 623rd of 4,286 rated casinos. Reviewers most often praise “Games” (116 reviews), “Withdrawals” (79 reviews) and “Customer support” (67 reviews). The most common criticism concerns “Withdrawals” (131 reviews), “Bonuses” (53 reviews) and “Customer support” (44 reviews).

The countries players state most often are Mexico (17%), Argentina (15%) and Brazil (12%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Spinarium Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

The game selection receives notably positive feedback, while payments also lean positive based on user reviews. Customer support and bonuses are areas where experiences appear more balanced, with similar positive and negative comments.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay25%15
  • Account blocked24%14
  • Account closed22%13
  • Deposit not credited8.5%5
  • Withdrawal refused6.8%4
  • Verification delay3.4%2
  • Self-exclusion3.4%2
  • Account not closed on request1.7%1
  • Other problems5.1%3
Share of the 59 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Account48%29
  • Withdrawal32%19
  • Deposit8.3%5
  • KYC / verification3.3%2
  • Responsible gambling3.3%2
  • Bonus1.7%1
  • Other1.7%1
  • Payments & refunds1.7%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved78%47
  • Unresolved22%13
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Spinarium Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Spinarium Casino against the market
MeasureSpinarium CasinoAll brands
Complaints resolved78%59%
Average review rating3.893.44
Complaints per 100 reviews1126.4
Share of “Account” complaints48%15%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars63%345
  • 4 stars7.9%43
  • 3 stars4.6%25
  • 2 stars2.8%15
  • 1 star21%116
Share of 544 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games30%116
  • Withdrawals20%79
  • Customer support17%67
  • Bonuses16%61
  • Website & app14%54
  • Deposits & payment methods8.8%34
Share of the 386 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals34%131
  • Bonuses14%53
  • Customer support11%44
  • Trust & licence11%42
  • Account7.3%28
  • KYC / verification6.5%25
Share of the 386 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Mexico17%93
  • Argentina15%81
  • Brazil12%68
  • Venezuela7.9%43
  • Sweden6.4%35
  • Chile6.2%34
  • Czechia4.9%27
  • Belgium4.4%24
  • Colombia4.4%24
  • India2.2%12
  • Other countries19%106
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261173%3323.98
20253073%1383.5
20241587%684.16
20234–8–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–4853.7 / 5
Casino Guru4810–
AskGamblers7173.5 / 5
casino.ru–174.7 / 5
Tribuna–134.6 / 5
latestcasinobonuses.bet44–
CasinoReviews1––

Block 13

Latest complaints and reviews

The newest records about Spinarium Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    2.0 of 5 stars

    Tribuna

  • Review

    5.0 of 5 stars

    Venezuela · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Mexico · Casino Guru

  • Complaint

    Account blocked

    Resolved

    Brazil · Casino Guru

  • Complaint

    Account closed

    Resolved

    Indonesia · Casino Guru

13 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, casino.ru, AskGamblers, Tribuna.

Questions about Spinarium Casino

Who owns Spinarium Casino?

Spinarium Casino is operated by Cosmogames N.V. and runs under the Spinarium Partners affiliate programme.

Is Spinarium Casino licensed?

Yes. Spinarium Casino holds a licence from Anjouan Gaming Board.

When was Spinarium Casino founded?

Spinarium Casino launched in 2023.

Which currencies does Spinarium Casino accept?

Currencies listed for Spinarium Casino: Bitcoin, Binance Coin, Litecoin, Ethereum, Tether, US dollars, Argentine pesos, Bitcoin Cash and 21 more. Its site is available in 19 languages: English, French, Polish, Portuguese and 15 more.

Which countries is Spinarium Casino available in?

Spinarium Casino is listed in 18 markets: Argentina, Australia, Austria, Brazil, Canada, Czechia, Hungary, India and 10 more.

What bonuses and promotions does Spinarium Casino run in Austria?

We read 7 live offers for Austria on the Spinarium Casino site itself.

Does Spinarium Casino have a loyalty programme in Austria?

Yes. Its loyalty programme for Austria has 24 tiers.

What do players say about Spinarium Casino?

Players have filed 60 complaints and written 546 reviews about Spinarium Casino. Players rate Spinarium Casino 4.13 out of 5 on average across the 4 sites that publish one.

What do players complain about most at Spinarium Casino?

“Withdrawal delay” – 25% of the 59 complaints about Spinarium Casino with a labelled problem. Followed by “Account blocked” (24%) and “Account closed” (22%).

Do players report withdrawal problems at Spinarium Casino?

Withdrawals are the topic of 19 complaints about Spinarium Casino: 32% of the 60 with a topic. The most common withdrawal problem is “Withdrawal delay” (79% of them). Of the withdrawal complaints with a known outcome, 74% were resolved.

Does Spinarium Casino resolve player complaints?

78% of the 60 complaints about Spinarium Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Spinarium Casino is 891st. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Spinarium Casino?

Praised most: “Games”, “Withdrawals” and “Customer support”. Criticised most: “Withdrawals”, “Bonuses” and “Customer support”. 71% of the rated reviews give four or five stars, and 24% give one or two.

How many complaints has Spinarium Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 13 complaints about Spinarium Casino. That is 50% fewer than in the 12 months before, when there were 26.

Where do Spinarium Casino’s players come from?

The countries named most often in complaints and reviews about Spinarium Casino are Mexico (17%), Argentina (15%) and Brazil (12%).

Screenshots

2 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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