100% up to €100 + 100 Free Spins, 1st Deposit Welcome Bonus at Spin Away Casino
- Bonus
- 100%
- Max bonus
- €100
- Free spins
- 100
- Min deposit
- €20
- Wagering
- 25x(d+b)
- Max bet
- €5
Wagering applies to deposit plus bonus.
Casino profile
Spin Away Casino
Player complaints and reviews about Spin Away Casino, plus its operator (Spin Away Partners), licences and welcome offers.
spinaway.com
Profile
- Website
- spinaway.com
- Established
- 2020
- Operator
- Spin Away Partnersaffiliate programme
- Company
- Ngame N.V.
- Licences
- Languages
- Norwegian
- German
- English
- Currencies
- Norwegian kroner
- Euros
- Canadian dollars
- Australian dollars
- US dollars
About
Spin Away Casino belongs to the Spin Away Partners affiliate programme. The site launched in 2020. It holds licences from Alcohol and Gaming Commission of Ontario, Curacao Gaming Control Board, Kahnawake Gaming Commission. The interface is available in 3 languages: Norwegian, German, English. 5 account currencies are listed, including Norwegian kroner, Euros, Canadian dollars, Australian dollars. We list 5 welcome offers.
Spin Away Casino is listed in 5 markets, among them Canada, Germany, Australia and Austria. In Germany, Spin Away Casino accepts 9 payment methods, among them Bank Transfer, Cryptocurrencies, ecoPayz and Interac.
Licensee
The company that holds the Curaçao licence for Spin Away Casino, as the licence register names it.
- Legal name
- Ngame N.V.
- Curaçao licence reference
- OGL/2024/1674/0902
- Registration number (Curaçao Chamber of Commerce)
- 151672
Markets
This brand is listed in 5 markets. Pick one to see what it offers there.
Welcome bonuses
5 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
100% up to 500 CAD + 100 Free Spins, 1st Deposit Welcome Bonus at Spin Away Casino
- Bonus
- 100%
- Max bonus
- 500 CAD
- Free spins
- 100
- Min deposit
- 20 CAD
- Wagering
- 40xb
- Max bet
- C$5
Wagering applies to the bonus amount.
100% up to 1500 ZAR + 100 Free Spins, 1st Deposit Welcome Bonus at Spin Away Casino
- Bonus
- 100%
- Max bonus
- 1500 ZAR
- Min deposit
- 300 ZAR
- Wagering
- 25x(d+b)
Wagering applies to deposit plus bonus.
50% up to €200, 2nd Deposit Bonus at Spin Away Casino
- Bonus
- 50%
- Max bonus
- €200
- Min deposit
- €20
- Wagering
- 25x(d+b)
- Max bet
- €5
Wagering applies to deposit plus bonus.
25% up to €700, 3rd Deposit Bonus at Spin Away Casino
- Bonus
- 25%
- Max bonus
- €700
- Min deposit
- €20
- Wagering
- 25x(d+b)
- Max bet
- €5
Wagering applies to deposit plus bonus.
Payment methods
9 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
| method | currency | category | provider | min | max |
|---|---|---|---|---|---|
| Currency not stated on the page | |||||
| Bank Transfer | – | Bank transfer | – | – | – |
| Cryptocurrencies | – | Cryptocurrency | – | – | – |
| ecoPayz | – | E-wallet | – | – | – |
| Interac | – | Bank transfer | – | – | – |
| Mastercard | – | Card | – | – | – |
| MuchBetter | – | E-wallet | – | – | – |
| Paysafecard | – | Voucher | – | – | – |
| Skrill | – | E-wallet | – | – | – |
| Visa | – | Card | – | – | – |
Currency not stated on the page
Bank Transfer
Bank transfer
–
Cryptocurrencies
Cryptocurrency
–
ecoPayz
E-wallet
–
Interac
Bank transfer
–
Mastercard
Card
–
MuchBetter
E-wallet
–
Paysafecard
Voucher
–
Skrill
E-wallet
–
Visa
Card
–
Player Intelligence
191 records
What players report about Spin Away Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
18
71% resolved, of those with a known outcome
Total reviews
173
Across all review sites
Player rating
3.15 / 5
Trustpilot 1.7 · AskGamblers 3.45 · Tribuna 4.3
GEO markets
11
Countries stated on 88% of records
Spin Away Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Spin Away Casino, the way Player Intelligence PRO computes it.
Since 2020, players have posted 18 complaints and 173 reviews about Spin Away Casino on 4 sites. In the 12 months to November 5, 2026, they filed no complaints and posted 25 reviews. Reviews are down 17% on the 12 months before (30). The average review rating rose from 1.67 to 1.92 out of 5 year on year.
The problem players report most often is “Bonus winnings confiscated”: 24% of the 17 complaints with a labelled problem. Next come “Withdrawal delay” (24%) and “Deposit not credited” (18%). Complaints about “Bonus” make up 29% of those with a topic, against 21% across all brands.
Of the 17 complaints with a known outcome, 71% were resolved, against 59% across all brands. That puts Spin Away Casino 1,138th of 1,916 casinos with at least 10 such complaints.
Reviewers give Spin Away Casino 1.86 out of 5 on average over 173 rated reviews, against 3.44 across all brands. 20% of the ratings are four or five stars, and 77% are one or two. The review sites’ own scores average 3.15 out of 5 across 3 sites. By that score, Spin Away Casino ranks 2,247th of 4,287 rated casinos. Reviewers most often praise “Withdrawals” (27 reviews), “KYC / verification” (14 reviews) and “Games” (12 reviews). The most common criticism concerns “Withdrawals” (64 reviews), “Trust & licence” (43 reviews) and “Bonuses” (42 reviews).
The countries players state most often are Canada (62%), Germany (18%) and Austria (7.1%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.
Ask the AI analyst about Spin Away Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
Players appreciated the fairly quick withdrawal times, sometimes as fast as 2 hours. They also found the daily bonus wheel to be a decent feature.
Players disliked the limited game selection and infrequent bonuses, which require high minimum deposits. Additionally, customer support was criticized for long wait times and unhelpful agents, along with issues related to account access.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
5
202020212022202320242025
| Period | Value |
|---|---|
| 2020 | 1 |
| 2021 | 5 |
| 2022 | 2 |
| 2023 | 5 |
| 2024 | 2 |
| 2025 | 3 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Bonus winnings confiscated24%4
- Withdrawal delay24%4
- Deposit not credited18%3
- Account closed12%2
- Wagering terms5.9%1
- Documents rejected or requested again5.9%1
- Double charge5.9%1
- Withdrawal refused5.9%1
Block 03
Complaint categories
- Bonus29%5
- Withdrawal29%5
- Deposit18%3
- Account12%2
- KYC / verification5.9%1
- Payments & refunds5.9%1
Block 04
Complaint status
- Resolved67%12
- Unresolved28%5
- Closed without an outcome5.6%1
Block 05
Spin Away Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Spin Away Casino | All brands |
|---|---|---|
| Complaints resolved | 71% | 59% |
| Average review rating | 1.86 | 3.44 |
| Complaints per 100 reviews | 10.4 | 26.4 |
| Share of “Bonus” complaints | 29% | 21% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
47
202120222023202420252026
| Period | Value |
|---|---|
| 2021 | 21 |
| 2022 | 47 |
| 2023 | 36 |
| 2024 | 16 |
| 2025 | 29 |
| 2026 | 24 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars16%28
- 4 stars4%7
- 3 stars2.9%5
- 2 stars5.2%9
- 1 star72%124
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Withdrawals16%27
- KYC / verification8.5%14
- Games7.3%12
- Bonuses5.5%9
- Customer support5.5%9
- Website & app4.2%7
Criticised
- Withdrawals39%64
- Trust & licence26%43
- Bonuses25%42
- Customer support22%36
- Fairness & RTP16%27
- KYC / verification11%18
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
2.07
1.78
1.94
1.5
1.83
1.96
202120222023202420252026
| Period | Value |
|---|---|
| 2021 | 2.07 |
| 2022 | 1.78 |
| 2023 | 1.94 |
| 2024 | 1.5 |
| 2025 | 1.83 |
| 2026 | 1.96 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Canada62%105
- Germany18%30
- Austria7.1%12
- Ireland5.9%10
- South Africa3%5
- United States1.2%2
- France0.6%1
- Netherlands0.6%1
- Norway0.6%1
- New Zealand0.6%1
- Other countries0.6%1
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 0 | – | 24 | 1.96 |
| 2025 | 3 | – | 29 | 1.83 |
| 2024 | 2 | – | 16 | – |
| 2023 | 5 | – | 36 | 1.94 |
| 2022 | 2 | – | 47 | 1.78 |
| 2021 | 5 | – | 21 | 2.07 |
| 2020 | 1 | – | 0 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 143 | 1.7 / 5 |
| Casino Guru | 15 | 10 | – |
| AskGamblers | 3 | 13 | 3.45 / 5 |
| Tribuna | – | 7 | 4.3 / 5 |
Block 13
Latest complaints and reviews
The newest records about Spin Away Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
2.0 of 5 stars
- Review
1.0 of 5 stars
Canada · Trustpilot
- Complaint
Bonus winnings confiscated
ResolvedCanada · Casino Guru
- Complaint
Bonus winnings confiscated
ResolvedCanada · Casino Guru
- Complaint
Account closed
ClosedCanada · Casino Guru
4 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers, Tribuna.
Questions about Spin Away Casino
Who owns Spin Away Casino?
Spin Away Casino is operated by Ngame N.V. and runs under the Spin Away Partners affiliate programme.
Is Spin Away Casino licensed?
Yes. Spin Away Casino holds 3 licences: Alcohol and Gaming Commission of Ontario, Curacao Gaming Control Board, Kahnawake Gaming Commission.
When was Spin Away Casino founded?
Spin Away Casino launched in 2020.
Which currencies does Spin Away Casino accept?
Currencies listed for Spin Away Casino: Norwegian kroner, Euros, Canadian dollars, Australian dollars, US dollars. Its site is available in 3 languages: Norwegian, German, English.
What welcome bonuses does Spin Away Casino offer?
5 welcome offers are listed for Spin Away Casino. The first on the list is “100% up to €100 + 100 Free Spins, 1st Deposit Welcome Bonus at Spin Away Casino”, with a 25× wagering requirement.
Which countries is Spin Away Casino available in?
Spin Away Casino is listed in 5 markets: Australia, Austria, Canada, Germany, Norway.
Which payment methods does Spin Away Casino accept in Germany?
The Spin Away Casino cashier for Germany lists 9 payment methods: Bank Transfer, Cryptocurrencies, ecoPayz, Interac, Mastercard, MuchBetter and 3 more.
What do players say about Spin Away Casino?
Players have filed 18 complaints and written 173 reviews about Spin Away Casino. Players rate Spin Away Casino 3.15 out of 5 on average across the 3 sites that publish one.
What do players complain about most at Spin Away Casino?
“Bonus winnings confiscated” – 24% of the 17 complaints about Spin Away Casino with a labelled problem. Followed by “Withdrawal delay” (24%) and “Deposit not credited” (18%).
Do players report withdrawal problems at Spin Away Casino?
Withdrawals are the topic of 5 complaints about Spin Away Casino: 29% of the 17 with a topic. The most common withdrawal problem is “Withdrawal delay” (80% of them).
Does Spin Away Casino resolve player complaints?
71% of the 17 complaints about Spin Away Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, Spin Away Casino is 1,138th. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Spin Away Casino?
Praised most: “Withdrawals”, “KYC / verification” and “Games”. Criticised most: “Withdrawals”, “Trust & licence” and “Bonuses”. 20% of the rated reviews give four or five stars, and 77% give one or two.
How many complaints has Spin Away Casino received in the last 12 months?
In the 12 months to November 5, 2026, players filed no complaints about Spin Away Casino.
Where do Spin Away Casino’s players come from?
The countries named most often in complaints and reviews about Spin Away Casino are Canada (62%), Germany (18%) and Austria (7.1%).
Screenshots
2 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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