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Casino profile

SlotWolf Casino

Player complaints and reviews about SlotWolf Casino, plus its operator (Wolfpack Partners), licences and welcome offers.

slotwolf.com
Capture of the SlotWolf Casino website

About

SlotWolf Casino belongs to the Wolfpack Partners affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2019. It holds a licence from Malta Gaming Authority. The interface is available in 7 languages, including English, German, Finnish, Portuguese. 12 account currencies are listed, including Euros, US dollars, Canadian dollars, Norwegian kroner.

Player Intelligence

1,041 records

What players report about SlotWolf Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

136

76% resolved, of those with a known outcome

Total reviews

905

Across all review sites

Player rating

3.08 / 5

AskGamblers 4.55 · Trustpilot 1.6

GEO markets

25

Countries stated on 12% of records

SlotWolf Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about SlotWolf Casino, the way Player Intelligence PRO computes it.

Since 2019, players have posted 136 complaints and 905 reviews about SlotWolf Casino on 5 sites.

The problem players report most often is “Withdrawal refused”: 25% of the 132 complaints with a labelled problem. Next come “Documents rejected or requested again” (12%) and “Withdrawal delay” (12%). Complaints about “Withdrawal” make up 46% of those with a topic, against 29% across all brands.

Of the 136 complaints with a known outcome, 76% were resolved, against 59% across all brands. That puts SlotWolf Casino 983rd of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 78%.

Reviewers give SlotWolf Casino 4.3 out of 5 on average over 903 rated reviews, against 3.44 across all brands. 87% of the ratings are four or five stars, and 9.4% are one or two. The review sites’ own scores average 3.08 out of 5 across 2 sites. By that score, SlotWolf Casino ranks 2,363rd of 4,286 rated casinos. Reviewers most often praise “Games” (657 reviews), “Customer support” (538 reviews) and “Bonuses” (397 reviews). The most common criticism concerns “Bonuses” (142 reviews), “Customer support” (79 reviews) and “Withdrawals” (71 reviews).

The countries players state most often are Germany (55%), Finland (6.3%) and Canada (5.5%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about SlotWolf Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Games and payments receive notably more positive feedback than negative, though payment experiences are relatively balanced. Customer support and bonuses draw more criticism, with reviewers frequently mentioning issues in those areas.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
201920202021202220232024
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal refused25%33
  • Documents rejected or requested again12%16
  • Withdrawal delay12%16
  • Bonus winnings confiscated11%15
  • Winnings voided7.6%10
  • Account blocked5.3%7
  • Deposit not credited3%4
  • Source of funds checks2.3%3
  • Other problems21%28
Share of the 132 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal46%63
  • KYC / verification15%21
  • Bonus13%18
  • Account6.6%9
  • Technical5.1%7
  • Deposit4.4%6
  • Other2.9%4
  • Payments & refunds2.9%4
  • Responsible gambling2.2%3
  • Customer support0.7%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved76%103
  • Unresolved24%33
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

SlotWolf Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

SlotWolf Casino against the market
MeasureSlotWolf CasinoAll brands
Complaints resolved76%59%
Average review rating4.33.44
Complaints per 100 reviews1526.4
Share of “Withdrawal” complaints46%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
201920202021202220232024
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars72%651
  • 4 stars15%136
  • 3 stars3.4%31
  • 2 stars0.7%6
  • 1 star8.7%79
Share of 903 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games73%657
  • Customer support60%538
  • Bonuses44%397
  • Withdrawals42%375
  • Website & app37%337
  • Deposits & payment methods22%195
Share of the 899 reviews that name at least one aspect.reviews

Criticised

  • Bonuses16%142
  • Customer support8.8%79
  • Withdrawals7.9%71
  • Deposits & payment methods7.3%66
  • Games7%63
  • Website & app6.9%62
Share of the 899 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
201920202021202220232024
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany55%70
  • Finland6.3%8
  • Canada5.5%7
  • Netherlands4.7%6
  • Austria3.9%5
  • Russia3.1%4
  • Bulgaria2.4%3
  • Switzerland2.4%3
  • Cyprus1.6%2
  • Ireland1.6%2
  • Other countries13%17
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20243–8–
20231694%733.66
20222475%5894.53
20212471%1484.1
20206177%813.59
20198–6–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
AskGamblers258174.55 / 5
Trustpilot–741.6 / 5
CasinoReviews71––
Casino Guru3410–
latestcasinobonuses.bet64–

Block 13

Latest complaints and reviews

The newest records about SlotWolf Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Deposit not credited

    Resolved

    Germany · Casino Guru

  • Complaint

    Withdrawal refused

    Unresolved
  • Review

    1.0 of 5 stars

    Netherlands · Trustpilot

  • Review

    1.0 of 5 stars

    Cyprus · Casino Guru

  • Complaint

    Bonus not credited

    Resolved

    Canada · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers, Trustpilot.

Questions about SlotWolf Casino

Who owns SlotWolf Casino?

SlotWolf Casino is operated by N1 Interactive Ltd. Casinos and runs under the Wolfpack Partners affiliate programme.

Is SlotWolf Casino licensed?

Yes. SlotWolf Casino holds a licence from Malta Gaming Authority.

When was SlotWolf Casino founded?

SlotWolf Casino launched in 2019. The site has since closed; its profile is kept for reference.

Which currencies does SlotWolf Casino accept?

Currencies listed for SlotWolf Casino: Euros, US dollars, Canadian dollars, Norwegian kroner, New Zealand dollars, Polish zlotys, Russian rubles, Japanese yen and 4 more. Its site is available in 7 languages: English, German, Finnish, Portuguese and 3 more.

What do players say about SlotWolf Casino?

Players have filed 136 complaints and written 905 reviews about SlotWolf Casino. Players rate SlotWolf Casino 3.08 out of 5 on average across the 2 sites that publish one.

What do players complain about most at SlotWolf Casino?

“Withdrawal refused” – 25% of the 132 complaints about SlotWolf Casino with a labelled problem. Followed by “Documents rejected or requested again” (12%) and “Withdrawal delay” (12%).

Do players report withdrawal problems at SlotWolf Casino?

Withdrawals are the topic of 63 complaints about SlotWolf Casino: 46% of the 136 with a topic. The most common withdrawal problem is “Withdrawal refused” (52% of them). Of the withdrawal complaints with a known outcome, 78% were resolved.

Does SlotWolf Casino resolve player complaints?

76% of the 136 complaints about SlotWolf Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, SlotWolf Casino is 983rd. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about SlotWolf Casino?

Praised most: “Games”, “Customer support” and “Bonuses”. Criticised most: “Bonuses”, “Customer support” and “Withdrawals”. 87% of the rated reviews give four or five stars, and 9.4% give one or two.

Where do SlotWolf Casino’s players come from?

The countries named most often in complaints and reviews about SlotWolf Casino are Germany (55%), Finland (6.3%) and Canada (5.5%).