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Casino profile

Silver Sands Casino

Player complaints and reviews about Silver Sands Casino, plus its operator (Silver Sands Casino Affiliate), licences and welcome offers.

silversandscasino.com
Capture of the Silver Sands Casino website

About

Silver Sands Casino belongs to the Silver Sands Casino Affiliate affiliate programme. The site launched in 1999. It holds a licence from Anjouan Gaming Board. The interface is available in 4 languages: English, German, Spanish, French. 8 account currencies are listed, including Euros, British pounds sterling, South African Rand, US dollars. We list 8 welcome offers.

Silver Sands Casino is listed in 7 markets, among them Germany, France, Belgium and Spain.

Markets

This brand is listed in 7 markets. Pick one to see what it offers there.

Welcome bonuses

8 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

54 records

What players report about Silver Sands Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

26

65% resolved, of those with a known outcome

Total reviews

28

Across all review sites

Player rating

2.75 / 5

AskGamblers 2.75

GEO markets

6

Countries stated on 31% of records

Silver Sands Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Silver Sands Casino, the way Player Intelligence PRO computes it.

Since 2007, players have posted 26 complaints and 28 reviews about Silver Sands Casino on 5 sites. In the 12 months to November 4, 2026, they filed no complaints and posted 2 reviews.

The problem players report most often is “Withdrawal refused”: 20% of the 25 complaints with a labelled problem. Next come “Wrong calculation” (16%) and “Account blocked” (12%). Complaints about “Withdrawal” make up 35% of those with a topic, against 29% across all brands.

Of the 26 complaints with a known outcome, 65% were resolved, against 59% across all brands. That puts Silver Sands Casino 1,297th of 1,917 casinos with at least 10 such complaints.

Reviewers give Silver Sands Casino 2.7 out of 5 on average over 20 rated reviews, against 3.44 across all brands. 45% of the ratings are four or five stars, and 30% are one or two. The review sites’ own scores average 2.75 out of 5 on one site. By that score, Silver Sands Casino ranks 2,872nd of 4,286 rated casinos. Reviewers most often praise “Bonuses” (19 reviews), “Games” (13 reviews) and “Customer support” (8 reviews). The most common criticism concerns “Customer support” (8 reviews).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Silver Sands Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players appreciate the legitimacy and fairness of the casino, noting that they have had no issues with withdrawals and enjoy a smooth gaming experience. The variety of games and the ease of navigation on the platform, along with favorable deposit options, are also highlighted positively.

Players find it challenging to reach customer support, although they acknowledge that responses are fair and logical. Additionally, there are restrictions on withdrawing crypto that exceed the deposited amount, which some players consider odd.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2007200920112013201520172019202120232025
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal refused20%5
  • Wrong calculation16%4
  • Account blocked12%3
  • Bonus winnings confiscated8%2
  • Self-exclusion8%2
  • Withdrawal delay8%2
  • Withdrawal limits8%2
  • Wagering terms4%1
  • Other problems16%4
Share of the 25 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal35%9
  • Technical19%5
  • Account12%3
  • Bonus12%3
  • Other7.7%2
  • Responsible gambling7.7%2
  • Deposit3.8%1
  • KYC / verification3.8%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved65%17
  • Unresolved35%9
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Silver Sands Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Silver Sands Casino against the market
MeasureSilver Sands CasinoAll brands
Complaints resolved65%59%
Average review rating2.73.44
Complaints per 100 reviews92.926.4
Share of “Withdrawal” complaints35%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20132014201520162017201820192020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars5%1
  • 4 stars40%8
  • 3 stars25%5
  • 1 star30%6
Share of 20 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Bonuses68%19
  • Games46%13
  • Customer support29%8
  • Deposits & payment methods25%7
  • Website & app21%6
  • Withdrawals18%5
Share of the 28 reviews that name at least one aspect.reviews

Criticised

  • Customer support29%8
  • Bonuses14%4
  • Fairness & RTP14%4
  • Trust & licence14%4
  • Website & app11%3
  • Withdrawals11%3
Share of the 28 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2014201520162017201820192020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • South Africa76%13
  • United Arab Emirates5.9%1
  • Brazil5.9%1
  • Kazakhstan5.9%1
  • Thailand5.9%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–1–
20253–2–
20243–0–
20231–1–
20221–2–
20212–0–
20203–0–
20192–6–
20184–1–
20174–0–
20161–4–
20150–2–
20140–5–
20130–4–
20072–0–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
AskGamblers5222.75 / 5
Casino Guru103–
CasinoReviews7––
latestcasinobonuses.bet23–
Casinomeister2––

Block 13

Latest complaints and reviews

The newest records about Silver Sands Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

  • Review

    3.5 of 5 stars

  • Complaint

    Site or app problems

    Resolved

    South Africa · Casino Guru

  • Complaint

    Bonus winnings confiscated

    Resolved

    Brazil · Casino Guru

  • Complaint

    Other

    Resolved

    South Africa · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers.

Questions about Silver Sands Casino

Who owns Silver Sands Casino?

Silver Sands Casino is operated by Paxson Marketing Ltd. and runs under the Silver Sands Casino Affiliate affiliate programme.

Is Silver Sands Casino licensed?

Yes. Silver Sands Casino holds a licence from Anjouan Gaming Board.

When was Silver Sands Casino founded?

Silver Sands Casino launched in 1999.

Which currencies does Silver Sands Casino accept?

Currencies listed for Silver Sands Casino: Euros, British pounds sterling, South African Rand, US dollars, Bitcoin, Bitcoin Cash, Litecoin, Ethereum. Its site is available in 4 languages: English, German, Spanish, French.

What welcome bonuses does Silver Sands Casino offer?

8 welcome offers are listed for Silver Sands Casino. The first on the list is “500 ZAR No Deposit at Silver Sands Casino”.

Which countries is Silver Sands Casino available in?

Silver Sands Casino is listed in 7 markets: Austria, Belgium, France, Germany, South Africa, Spain, United Kingdom.

What do players say about Silver Sands Casino?

Players have filed 26 complaints and written 28 reviews about Silver Sands Casino. Players rate Silver Sands Casino 2.75 out of 5 on average on the 1 site that publishes a rating.

What do players complain about most at Silver Sands Casino?

“Withdrawal refused” – 20% of the 25 complaints about Silver Sands Casino with a labelled problem. Followed by “Wrong calculation” (16%) and “Account blocked” (12%).

Do players report withdrawal problems at Silver Sands Casino?

Withdrawals are the topic of 9 complaints about Silver Sands Casino: 35% of the 26 with a topic. The most common withdrawal problem is “Withdrawal refused” (56% of them).

Does Silver Sands Casino resolve player complaints?

65% of the 26 complaints about Silver Sands Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Silver Sands Casino is 1,297th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Silver Sands Casino?

Praised most: “Bonuses”, “Games” and “Customer support”. Criticised most: “Customer support”. 45% of the rated reviews give four or five stars, and 30% give one or two.

How many complaints has Silver Sands Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed no complaints about Silver Sands Casino.