Exclusive
100 FREE SPINS on Gates of Olympus Super Scatter
- Free spins
- 100
- Wagering
- 40x
- Max bet
- €5
Casino profile
SapphireBet Casino
Player complaints and reviews about SapphireBet Casino, plus its operator (SaphireBet Partners), licences and welcome offers.
sapphirebet.com
Profile
- Website
- sapphirebet.com
- Established
- 2018
- Operator
- SaphireBet Partnersaffiliate programme
- Company
- DolceTech Limited
- Licences
- Languages
- English
- Arabic
- Albanian
- Azerbaijani
- Bulgarian
- Portuguese
- Belarusian
- Chinese
- Czech
- Danish
- German
- Greek
- Spanish
- Estonian
- Finnish
- French
- Hebrew
- Hindi
- Croatian
- Hungarian
- Indonesian
- Georgian
- Japanese
- Korean
- Kazakh
- Lithuanian
- Latvian
- Macedonian
- Malaysian
- Norwegian
- Dutch
- Polish
- Romanian
- Russian
- Slovak
- Serbian
- Thai
- Turkish
- Ukrainian
- Vietnamese Show more
- Currencies
- Euros
- US dollars
- Turkish Lira
- Russian rubles
- Azerbaijani manats
- Georgian laris
- Chinese yuan
- Indian rupees
- Bitcoin
- Litecoin
- Tether
- Argentine pesos
- Canadian dollars
- Chilean pesos
- Colombian pesos
- Costa Rican colóns
- Dogecoin
- Monero
- Mexican pesos
- Norwegian kroner
- Peruvian nuevos soles
- Polish zlotys
- Ripple
- South African Rand
- Swedish kronor
- TRON
- Uzbekistan som
- Uruguayan pesos Show more
About
SapphireBet Casino belongs to the SaphireBet Partners affiliate programme. The site launched in 2018. It holds a licence from Anjouan Gaming Board. The interface is available in 40 languages, including English, Arabic, Albanian, Azerbaijani. 28 account currencies are listed, including Euros, US dollars, Turkish Lira, Russian rubles. We list 8 welcome offers.
SapphireBet Casino is listed in 34 markets, among them Canada, Germany, France and Belgium.
Markets
This brand is listed in 34 markets. Pick one to see what it offers there.
Welcome bonuses
8 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
Exclusive
30 FREE SPINS on Gates of Olympus Super Scatter
- Free spins
- 30
- Wagering
- 40x
- Max bet
- €5
Exclusive
30 FREE SPINS on Luck of Tiger
- Free spins
- 30
- Wagering
- 40x
- Max bet
- €5
100% up to €100 for Sports Betting at SapphireBet Casino
- Bonus
- 100%
- Max bonus
- €100
- Min deposit
- €1
- Wagering
- 5xb
Wagering applies to the bonus amount.
100% up to €300 + 30 Bonus Spins, 1st Deposit Bonus at SapphireBet Casino
- Bonus
- 100%
- Max bonus
- €300
- Min deposit
- €10
- Wagering
- 35xb
- Max bet
- €5
Wagering applies to the bonus amount.
50% up to €350 + 35 Bonus Spins, 2nd Deposit Bonus at SapphireBet Casino
- Bonus
- 50%
- Max bonus
- €350
- Min deposit
- €15
- Wagering
- 35xb
- Max bet
- €5
Wagering applies to the bonus amount.
25% up to €400 + 40 Bonus Spins, 3rd Deposit Bonus at SapphireBet Casino
- Bonus
- 25%
- Max bonus
- €400
- Min deposit
- €15
- Wagering
- 35xb
- Max bet
- €5
Wagering applies to the bonus amount.
25% up to €450 + 45 Bonus Spins, 4th Deposit Bonus at SapphireBet Casino
- Bonus
- 25%
- Max bonus
- €450
- Min deposit
- €15
- Wagering
- 35xb
- Max bet
- €5
Wagering applies to the bonus amount.
Player Intelligence
151 records
What players report about SapphireBet Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
44
77% resolved, of those with a known outcome
Total reviews
107
Across all review sites
Player rating
3.5 / 5
casino.ru 4.7 · Trustpilot 2.2 · AskGamblers 3.1 · Tribuna 4.0
GEO markets
25
Countries stated on 47% of records
SapphireBet Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about SapphireBet Casino, the way Player Intelligence PRO computes it.
Since 2019, players have posted 44 complaints and 107 reviews about SapphireBet Casino on 6 sites. In the 12 months to November 5, 2026, they filed 11 complaints and posted 43 reviews.
The problem players report most often is “Deposit not credited”: 31% of the 39 complaints with a labelled problem. Next come “Withdrawal delay” (15%) and “Account blocked” (10%). Complaints about “Deposit” make up 30% of those with a topic, against 8.4% across all brands.
Of the 44 complaints with a known outcome, 77% were resolved, against 59% across all brands. That puts SapphireBet Casino 917th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 60%.
Reviewers give SapphireBet Casino 3.59 out of 5 on average over 100 rated reviews, against 3.44 across all brands. 57% of the ratings are four or five stars, and 25% are one or two. The review sites’ own scores average 3.5 out of 5 across 4 sites. By that score, SapphireBet Casino ranks 1,576th of 4,286 rated casinos. Reviewers most often praise “Games” (42 reviews), “Withdrawals” (39 reviews) and “Bonuses” (26 reviews). The most common criticism concerns “Withdrawals” (22 reviews), “Customer support” (19 reviews) and “Trust & licence” (10 reviews).
The countries players state most often are India (23%), Mexico (13%) and Russia (11%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about SapphireBet Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
The website interface is simple and easy to use, and deposits are processed quickly. Navigation is straightforward and the platform works without technical issues.
Players are frustrated with delayed withdrawals, as approved payments have not been processed in a timely manner. Additionally, there are serious concerns regarding the casino's handling of self-exclusion requests, with accounts remaining active despite requests for closure.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
9
2020202120222023202420252026
| Period | Value |
|---|---|
| 2020 | 4 |
| 2021 | 4 |
| 2022 | 4 |
| 2023 | 7 |
| 2024 | 8 |
| 2025 | 8 |
| 2026 | 9 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Deposit not credited31%12
- Withdrawal delay15%6
- Account blocked10%4
- Verification delay10%4
- Account not closed on request7.7%3
- Documents rejected or requested again5.1%2
- Self-exclusion5.1%2
- Withdrawal refused5.1%2
- Other problems10%4
Block 03
Complaint categories
- Deposit30%13
- Withdrawal23%10
- Account20%9
- KYC / verification16%7
- Responsible gambling4.5%2
- Bonus2.3%1
- Other2.3%1
- Payments & refunds2.3%1
Block 04
Complaint status
- Resolved77%34
- Unresolved23%10
Block 05
SapphireBet Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | SapphireBet Casino | All brands |
|---|---|---|
| Complaints resolved | 77% | 59% |
| Average review rating | 3.59 | 3.44 |
| Complaints per 100 reviews | 41.1 | 26.4 |
| Share of “Deposit” complaints | 30% | 8.4% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
43
20192020202120222023202420252026
| Period | Value |
|---|---|
| 2019 | 1 |
| 2020 | 4 |
| 2021 | 12 |
| 2022 | 30 |
| 2023 | 14 |
| 2024 | 0 |
| 2025 | 3 |
| 2026 | 43 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars49%49
- 4 stars8%8
- 3 stars18%18
- 2 stars7%7
- 1 star18%18
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Games40%42
- Withdrawals38%39
- Bonuses25%26
- Website & app23%24
- Customer support12%12
- Deposits & payment methods11%11
Criticised
- Withdrawals21%22
- Customer support18%19
- Trust & licence9.6%10
- Website & app5.8%6
- Account4.8%5
- Bonuses4.8%5
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
0.83
4.64
4.73
4.96
1.67
2.51
2020202120222023202420252026
| Period | Value |
|---|---|
| 2020 | 0.83 |
| 2021 | 4.64 |
| 2022 | 4.73 |
| 2023 | 4.96 |
| 2024 | 0 |
| 2025 | 1.67 |
| 2026 | 2.51 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- India23%16
- Mexico13%9
- Russia11%8
- Ukraine11%8
- Bangladesh4.2%3
- Canada4.2%3
- Portugal4.2%3
- Argentina2.8%2
- Brazil2.8%2
- Germany2.8%2
- Other countries21%15
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 9 | – | 43 | 2.51 |
| 2025 | 8 | – | 3 | – |
| 2024 | 8 | – | 0 | – |
| 2023 | 7 | – | 14 | – |
| 2022 | 4 | – | 30 | 4.73 |
| 2021 | 4 | – | 12 | – |
| 2020 | 4 | – | 4 | – |
| 2019 | 0 | – | 1 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| casino.ru | – | 46 | 4.7 / 5 |
| Casino Guru | 32 | 10 | – |
| Trustpilot | – | 19 | 2.2 / 5 |
| AskGamblers | 11 | 5 | 3.1 / 5 |
| Tribuna | – | 16 | 4.0 / 5 |
| latestcasinobonuses.bet | 1 | 11 | – |
Block 13
Latest complaints and reviews
The newest records about SapphireBet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
3.0 of 5 stars
Kazakhstan · latestcasinobonuses.bet
- Review
5.0 of 5 stars
Brazil · Trustpilot
- Complaint
Withdrawal delay
Unresolved - Complaint
KYC / verification
Unresolved - Complaint
Withdrawal delay
ResolvedCanada · Casino Guru
4 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from casino.ru, Trustpilot, AskGamblers, Tribuna.
Questions about SapphireBet Casino
Who owns SapphireBet Casino?
SapphireBet Casino is operated by DolceTech Limited and runs under the SaphireBet Partners affiliate programme.
Is SapphireBet Casino licensed?
Yes. SapphireBet Casino holds a licence from Anjouan Gaming Board.
When was SapphireBet Casino founded?
SapphireBet Casino launched in 2018.
Which currencies does SapphireBet Casino accept?
Currencies listed for SapphireBet Casino: Euros, US dollars, Turkish Lira, Russian rubles, Azerbaijani manats, Georgian laris, Chinese yuan, Indian rupees and 20 more. Its site is available in 40 languages: English, Arabic, Albanian, Azerbaijani and 36 more.
What welcome bonuses does SapphireBet Casino offer?
8 welcome offers are listed for SapphireBet Casino. The first on the list is “100 FREE SPINS on Gates of Olympus Super Scatter”, with a 40× wagering requirement.
Which countries is SapphireBet Casino available in?
SapphireBet Casino is listed in 34 markets: Argentina, Azerbaijan, Belgium, Bulgaria, Canada, Chile, China, Colombia and 26 more.
What do players say about SapphireBet Casino?
Players have filed 44 complaints and written 107 reviews about SapphireBet Casino. Players rate SapphireBet Casino 3.5 out of 5 on average across the 4 sites that publish one.
What do players complain about most at SapphireBet Casino?
“Deposit not credited” – 31% of the 39 complaints about SapphireBet Casino with a labelled problem. Followed by “Withdrawal delay” (15%) and “Account blocked” (10%).
Do players report withdrawal problems at SapphireBet Casino?
Withdrawals are the topic of 10 complaints about SapphireBet Casino: 23% of the 44 with a topic. The most common withdrawal problem is “Withdrawal delay” (60% of them). Of the withdrawal complaints with a known outcome, 60% were resolved.
Does SapphireBet Casino resolve player complaints?
77% of the 44 complaints about SapphireBet Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, SapphireBet Casino is 917th. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about SapphireBet Casino?
Praised most: “Games”, “Withdrawals” and “Bonuses”. Criticised most: “Withdrawals”, “Customer support” and “Trust & licence”. 57% of the rated reviews give four or five stars, and 25% give one or two.
How many complaints has SapphireBet Casino received in the last 12 months?
In the 12 months to November 5, 2026, players filed 11 complaints about SapphireBet Casino.
Where do SapphireBet Casino’s players come from?
The countries named most often in complaints and reviews about SapphireBet Casino are India (23%), Mexico (13%) and Russia (11%).
Screenshots
3 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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