Casino profile

Ruby Royal Casino

Player complaints and reviews about Ruby Royal Casino, plus its operator (RevenueJet), licences and welcome offers.

About

Ruby Royal Casino belongs to the RevenueJet affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2000. It holds a licence from Curacao Gaming Control Board. The interface is available in 2 languages: English, French. 5 account currencies are listed, including Australian dollars, Euros, British pounds sterling, South African Rand.

Player Intelligence

16 records

What players report about Ruby Royal Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

50% resolved, of those with a known outcome

Total reviews

Across all review sites

Player rating

3.5 / 5

AskGamblers 3.5

GEO markets

Countries stated on 19% of records

Ruby Royal Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Ruby Royal Casino, the way Player Intelligence PRO computes it.

Since 2012, players have posted 13 complaints and 3 reviews about Ruby Royal Casino on 3 sites.

The problem players report most often is “Withdrawal delay”: 55% of the 11 complaints with a labelled problem. Next come “Withdrawal refused” (27%) and “Wagering terms” (18%). Complaints about “Withdrawal” make up 69% of those with a topic, against 29% across all brands.

Of the 12 complaints with a known outcome, 50% were resolved, against 59% across all brands. That puts Ruby Royal Casino 1,572nd of 1,917 casinos with at least 10 such complaints.

The review sites’ own scores average 3.5 out of 5 on one site. By that score, Ruby Royal Casino ranks 1,576th of 4,286 rated casinos.

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Ruby Royal Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

2012201320142015

Complaints count

Period	Value
2012	1
2013	0
2014	3
2015	9

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

Withdrawal delay55%6
Withdrawal refused27%3
Wagering terms18%2

Share of the 11 complaints with a labelled problem.complaints

Block 03

Complaint categories

Withdrawal69%9
Bonus15%2
Deposit7.7%1
KYC / verification7.7%1

Share of complaints by category.complaints

Block 04

Complaint status

Resolved46%6
Unresolved46%6
Status we do not recognise yet7.7%1

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Ruby Royal Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Ruby Royal Casino against the market
Measure	Ruby Royal Casino	All brands
Complaints resolved	50%	59%
Average review rating	–	3.44
Complaints per 100 reviews	–	26.4
Share of “Withdrawal” complaints	69%	29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

201220132014

Reviews count

Period	Value
2012	1
2013	1
2014	1

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

3.5

2014

Rating history

Period	Value
2014	3.5

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

Bangladesh33%1
Italy33%1
United States33%1

Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2015	9	–	0	–
2014	3	–	1	–
2013	0	–	1	–
2012	1	–	1	–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
AskGamblers	9	3	3.5 / 5
CasinoReviews	3	–	–
Casinomeister	1	–	–

Block 11

Latest complaints and reviews

The newest records about Ruby Royal Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ComplaintJul 20, 2015
Wagering terms
Resolved
CasinoReviews
ComplaintMar 6, 2015
Withdrawal refused
Resolved
CasinoReviews
ComplaintNov 27, 2014
Withdrawal delay
Resolved
CasinoReviews
ComplaintAug 6, 2012
Withdrawal delay
Status we do not recognise yet
Casinomeister

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

Get All Data

Player ratings from AskGamblers.

Questions about Ruby Royal Casino

Which affiliate programme runs Ruby Royal Casino?

Ruby Royal Casino runs under the RevenueJet affiliate programme.

Is Ruby Royal Casino licensed?

Yes. Ruby Royal Casino holds a licence from Curacao Gaming Control Board.

When was Ruby Royal Casino founded?

Ruby Royal Casino launched in 2000. The site has since closed; its profile is kept for reference.

Which currencies does Ruby Royal Casino accept?

Currencies listed for Ruby Royal Casino: Australian dollars, Euros, British pounds sterling, South African Rand, US dollars. Its site is available in 2 languages: English, French.

What do players say about Ruby Royal Casino?

Players have filed 13 complaints and written 3 reviews about Ruby Royal Casino. Players rate Ruby Royal Casino 3.5 out of 5 on average on the 1 site that publishes a rating.

What do players complain about most at Ruby Royal Casino?

“Withdrawal delay” – 55% of the 11 complaints about Ruby Royal Casino with a labelled problem. Followed by “Withdrawal refused” (27%) and “Wagering terms” (18%).

Do players report withdrawal problems at Ruby Royal Casino?

Withdrawals are the topic of 9 complaints about Ruby Royal Casino: 69% of the 13 with a topic. The most common withdrawal problem is “Withdrawal delay” (67% of them).

Does Ruby Royal Casino resolve player complaints?

50% of the 12 complaints about Ruby Royal Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Ruby Royal Casino is 1,572nd. Open complaints and complaints closed without an outcome are left out.