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Casino profile

Chanced Casino

Player complaints and reviews about Chanced Casino, plus its operator (Chanced Casino Partners), licences and welcome offers.

chanced.com
Capture of the Chanced Casino website

About

Chanced Casino belongs to the Chanced Casino Partners affiliate programme. The site launched in 2023. The interface is in English. One account currency is listed: US dollars. We list one welcome offer.

Chanced Casino is listed in one market, United States.

Markets

This brand is listed in 1 market. Pick one to see what it offers there.

Welcome bonuses

1 offer

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

2,125 records

What players report about Chanced Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

6

20% resolved, of those with a known outcome

Total reviews

2,119

Across all review sites

Player rating

3.5 / 5

Trustpilot 4.0 · AskGamblers 2.0 · Tribuna 4.5

GEO markets

10

Countries stated on 99% of records

Chanced Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Chanced Casino, the way Player Intelligence PRO computes it.

Since 2023, players have posted 6 complaints and 2,119 reviews about Chanced Casino on 5 sites. In the 12 months to November 4, 2026, they filed 1 complaint and posted 1,112 reviews. Reviews are up 78% on the 12 months before (623). The average review rating rose from 3.91 to 3.96 out of 5 year on year.

Reviewers give Chanced Casino 4.0 out of 5 on average over 2,119 rated reviews, against 3.44 across all brands. 73% of the ratings are four or five stars, and 20% are one or two. The review sites’ own scores average 3.5 out of 5 across 3 sites. By that score, Chanced Casino ranks 1,576th of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (917 reviews), “Games” (799 reviews) and “Customer support” (378 reviews). The most common criticism concerns “Bonuses” (201 reviews), “Fairness & RTP” (196 reviews) and “Customer support” (174 reviews).

The countries players state most often are United States (99%), Canada (0.4%) and Mexico (0.1%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Chanced Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Chanced Casino offers a wide selection of over six hundred games, along with enticing rewards like free Gold Coins and Sweeps Coins. Players appreciate the quick and convenient withdrawal process once they meet the wagering requirements.

Players are frustrated with the restrictive 3x playthrough requirement and the lack of rewards for instant win games. The customer support is criticized for poor comprehension of English, making it difficult to resolve issues.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal33%2
  • Account17%1
  • Bonus17%1
  • Payments & refunds17%1
  • Technical17%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Unresolved67%4
  • Closed without an outcome17%1
  • Resolved17%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars63%1,339
  • 4 stars9.6%204
  • 3 stars7.1%151
  • 2 stars3.7%79
  • 1 star16%346
Share of 2,119 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals48%917
  • Games42%799
  • Customer support20%378
  • Bonuses18%333
  • Website & app8.1%153
  • VIP & loyalty4.3%81
Share of the 1,898 reviews that name at least one aspect.reviews

Criticised

  • Bonuses11%201
  • Fairness & RTP10%196
  • Customer support9.2%174
  • Withdrawals8.7%166
  • Trust & licence4.3%81
  • Account4.1%77
Share of the 1,898 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2023202420252026
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United States99%2,096
  • Canada0.4%8
  • Mexico0.1%3
  • Belgium0%1
  • Chile0%1
  • Finland0%1
  • Norway0%1
  • Puerto Rico0%1
  • Russia0%1
  • Sweden0%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–9534.0
20252–7323.86
20242–3294.13
20230–1054.52

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–2,1144.0 / 5
AskGamblers332.0 / 5
CasinoReviews2––
Tribuna–24.5 / 5
LCB1––

Block 11

Latest complaints and reviews

The newest records about Chanced Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

39 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers, Tribuna.

Questions about Chanced Casino

Who owns Chanced Casino?

Chanced Casino is operated by Gold Coin Group LLC and runs under the Chanced Casino Partners affiliate programme.

When was Chanced Casino founded?

Chanced Casino launched in 2023.

Which currencies does Chanced Casino accept?

The one currency listed for Chanced Casino is US dollars. Its site is available in one language: English.

What welcome bonuses does Chanced Casino offer?

One welcome offer is listed for Chanced Casino. The first on the list is “Chanced Casino Bonus: 600000 Gold Coins + 60 Free Sweepstake Coins”.

Which countries is Chanced Casino available in?

Chanced Casino is listed in 1 market: United States.

What do players say about Chanced Casino?

Players have filed 6 complaints and written 2,119 reviews about Chanced Casino. Players rate Chanced Casino 3.5 out of 5 on average across the 3 sites that publish one.

What do players like and dislike about Chanced Casino?

Praised most: “Withdrawals”, “Games” and “Customer support”. Criticised most: “Bonuses”, “Fairness & RTP” and “Customer support”. 73% of the rated reviews give four or five stars, and 20% give one or two.

How many complaints has Chanced Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 1 complaint about Chanced Casino.

Where do Chanced Casino’s players come from?

The countries named most often in complaints and reviews about Chanced Casino are United States (99%), Canada (0.4%) and Mexico (0.1%).