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Casino profile

Royal Stars Casino

Player complaints and reviews about Royal Stars Casino, plus its operator (Royal Stars Affiliates), licences and welcome offers.

royalstarscasino.com
royalstarscasino.com
Capture of the Royal Stars Casino website

Profile

Website
royalstarscasino.com
Established
2022
Operator
Royal Stars Affiliatesaffiliate programme
Company
Versus Odds B.V.
Licences
Languages
  • English
  • French
  • Finnish
  • German
  • Norwegian
  • Spanish
  • Portuguese
Currencies
  • Australian dollars
  • Canadian dollars
  • Euros
  • New Zealand dollars
  • Polish zlotys
  • US dollars
  • Norwegian kroner
  • South African Rand
  • Binance Coin
  • Bitcoin
  • Ethereum
  • Litecoin
  • Monero
  • TRON
  • Tether
  • Ripple Show more

About

Royal Stars Casino belongs to the Royal Stars Affiliates affiliate programme. The site launched in 2022. It holds a licence from Curacao Gaming Control Board. The interface is available in 7 languages, including English, French, Finnish, German. 16 account currencies are listed, including Australian dollars, Canadian dollars, Euros, New Zealand dollars. We list 14 welcome offers.

Royal Stars Casino is listed in 12 markets, among them Canada, Germany, France and Belgium. On the Royal Stars Casino site for Norway, we found a loyalty programme with 5 tiers. In Norway, Royal Stars Casino accepts 25 payment methods, among them Visa, Mastercard, Apple Pay and Google Pay. The minimum deposit in € is 5, the maximum 5,000.

Markets

This brand is listed in 12 markets. Pick one to see what it offers there.

Welcome bonuses

14 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Loyalty programme

5 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Personal VIP Manager

    Our VIP managers are available 24/7 and they will see that you are getting the best of your gaming experience. Enjoy top-level service and play your favorite games.

  2. 2

    Improved VIP cashback

    We love loyalty and we like to reward it in the best way possible. Real players deserve real bonuses so claim exclusive rewards with minimal restrictions.

  3. 3

    Increased free spins value

    Everybody loves free spins and as a member of our VIP community, you will be entitled to the best selection that we have to offer, with increased bet values.

  4. 4

    Exclusive bonus offers

    Deposit bonuses are a crucial part of our casino and as a VIP member, you will get even more offers, with fewer restrictions and especially tailored to your gaming needs and wishes.

  5. 5

    Do you want even more?

    Everything listed only touches the surface of what we have to offer, stay with us and we will show you why you made the right decision to find your gaming home at Royal Stars.

Payment methods

32 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

$

  • Interac

    Bank transfer

    20 – 3000

  • Interac

    Bank transfer

    30 – 1000

€

  • Visa

    Card

    20 – 5000

  • Mastercard

    Card

    20 – 5000

  • Apple Pay

    E-wallet

    20 – 750

  • Google Pay

    E-wallet

    20 – 750

  • Revolut

    E-wallet

    20 – 2000

  • Yaspa

    Other

    20 – 1000

  • Contiant

    Other

    20 – 1000

  • Instant Banking

    Other

    20 – 1000

  • Rapid Transfer

    Bank transfer

    20 – 800

  • Skrill

    E-wallet

    20 – 500

  • Neteller

    E-wallet

    20 – 500

  • Paysafecard

    Voucher

    20 – 500

  • Mbway

    Other

    20 – 1000

  • EPS

    Bank transfer

    20 – 500

  • Bancontact

    Other

    20 – 500

  • BLIK

    Bank transfer

    20 – 0

  • Neosurf

    Voucher

    20 – 0

  • CashLib

    Voucher

    10 – 100

  • CashtoCode

    Voucher

    10 – 750

  • Jeton

    E-wallet

    5 – 150

  • MiFinity

    E-wallet

    20 – 2500

  • Jeton

    E-wallet

    20 – 5000

  • Bank Transfer

    Bank transfer

    30 – 1000

  • Visa

    Card

    30 – 1000

  • Mastercard

    Card

    30 – 1000

  • MiFinity

    E-wallet

    30 – 1000

  • Jeton

    E-wallet

    30 – 1000

  • Cryptocurrencies

    Cryptocurrency

    30 – 2000

Currency not stated on the page

  • Pix

    Bank transfer

    20 – 4500

  • Cryptocurrencies

    Cryptocurrency

    –

Cashier read on August 11, 2026

Player Intelligence

160 records

What players report about Royal Stars Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

30

87% resolved, of those with a known outcome

Total reviews

130

Across all review sites

Player rating

3.9 / 5

AskGamblers 4.7 · Trustpilot 3.1

GEO markets

16

Countries stated on 23% of records

Royal Stars Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Royal Stars Casino, the way Player Intelligence PRO computes it.

Since 2023, players have posted 30 complaints and 130 reviews about Royal Stars Casino on 5 sites. In the 12 months to November 4, 2026, they filed 7 complaints and posted 4 reviews.

The problem players report most often is “Withdrawal delay”: 48% of the 27 complaints with a labelled problem. Next come “Deposit not credited” (11%) and “Bonus winnings confiscated” (7.4%). Complaints about “Withdrawal” make up 60% of those with a topic, against 29% across all brands.

Of the 30 complaints with a known outcome, 87% were resolved, against 59% across all brands. That puts Royal Stars Casino 536th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 94%.

Reviewers give Royal Stars Casino 4.47 out of 5 on average over 130 rated reviews, against 3.44 across all brands. 92% of the ratings are four or five stars, and 6.9% are one or two. The review sites’ own scores average 3.9 out of 5 across 2 sites. By that score, Royal Stars Casino ranks 944th of 4,286 rated casinos. Reviewers most often praise “Games” (93 reviews), “Bonuses” (75 reviews) and “Withdrawals” (72 reviews). The most common criticism concerns “Withdrawals” (21 reviews), “Bonuses” (17 reviews) and “Customer support” (10 reviews).

The countries players state most often are Germany (22%), Spain (11%) and Latvia (11%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Royal Stars Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Players appreciated the great customer service and the quick withdrawal process, often receiving their winnings the next day without issues. Many felt that their overall experience was better compared to other casinos, highlighting their satisfaction with the platform.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay48%13
  • Deposit not credited11%3
  • Bonus winnings confiscated7.4%2
  • Documents rejected or requested again7.4%2
  • Withdrawal limits7.4%2
  • Withdrawal refused7.4%2
  • Account blocked3.7%1
  • Account closed3.7%1
  • Other problems3.7%1
Share of the 27 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal60%18
  • Deposit10%3
  • KYC / verification10%3
  • Account6.7%2
  • Bonus6.7%2
  • Other3.3%1
  • Payments & refunds3.3%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved87%26
  • Unresolved13%4
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Royal Stars Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Royal Stars Casino against the market
MeasureRoyal Stars CasinoAll brands
Complaints resolved87%59%
Average review rating4.473.44
Complaints per 100 reviews23.126.4
Share of “Withdrawal” complaints60%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars78%101
  • 4 stars14%18
  • 3 stars1.5%2
  • 2 stars1.5%2
  • 1 star5.4%7
Share of 130 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games72%93
  • Bonuses58%75
  • Withdrawals55%72
  • Customer support54%70
  • Deposits & payment methods45%59
  • Website & app39%51
Share of the 130 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals16%21
  • Bonuses13%17
  • Customer support7.7%10
  • Deposits & payment methods6.2%8
  • Website & app6.2%8
  • Games4.6%6
Share of the 130 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany22%8
  • Spain11%4
  • Latvia11%4
  • Canada8.1%3
  • Finland8.1%3
  • Greece5.4%2
  • Poland5.4%2
  • Russia5.4%2
  • Sweden5.4%2
  • Belgium2.7%1
  • Other countries16%6
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20265–4–
20256–1034.69
20241090%7–
20238–16–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
AskGamblers91154.7 / 5
Casino Guru2010–
Trustpilot–43.1 / 5
Casinomeister1––
latestcasinobonuses.bet–1–

Block 13

Latest complaints and reviews

The newest records about Royal Stars Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Norway · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Review

    5.0 of 5 stars

    AskGamblers

  • Review

    4.0 of 5 stars

    Montenegro · Trustpilot

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers, Trustpilot.

Questions about Royal Stars Casino

Who owns Royal Stars Casino?

Royal Stars Casino is operated by Versus Odds B.V. and runs under the Royal Stars Affiliates affiliate programme.

Is Royal Stars Casino licensed?

Yes. Royal Stars Casino holds a licence from Curacao Gaming Control Board.

When was Royal Stars Casino founded?

Royal Stars Casino launched in 2022.

Which currencies does Royal Stars Casino accept?

Currencies listed for Royal Stars Casino: Australian dollars, Canadian dollars, Euros, New Zealand dollars, Polish zlotys, US dollars, Norwegian kroner, South African Rand and 8 more. Its site is available in 7 languages: English, French, Finnish, German and 3 more.

What welcome bonuses does Royal Stars Casino offer?

14 welcome offers are listed for Royal Stars Casino. The first on the list is “222% up to €200 at Royal Stars Casino”.

Which countries is Royal Stars Casino available in?

Royal Stars Casino is listed in 12 markets: Australia, Austria, Belgium, Canada, Finland, France, Germany, New Zealand and 4 more.

Which payment methods does Royal Stars Casino accept in Norway?

The Royal Stars Casino cashier for Norway lists 25 payment methods: Visa, Mastercard, Apple Pay, Google Pay, Revolut, Yaspa and 19 more.

What are the deposit limits at Royal Stars Casino in Norway?

Deposits in € run from 5 to 5,000 per transaction. The lowest minimum, 5 €, is via Jeton. The highest maximum, 5,000 €, is via Visa.

Does Royal Stars Casino have a loyalty programme in Norway?

Yes. Its loyalty programme for Norway has 5 tiers.

What do players say about Royal Stars Casino?

Players have filed 30 complaints and written 130 reviews about Royal Stars Casino. Players rate Royal Stars Casino 3.9 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Royal Stars Casino?

“Withdrawal delay” – 48% of the 27 complaints about Royal Stars Casino with a labelled problem. Followed by “Deposit not credited” (11%) and “Bonus winnings confiscated” (7.4%).

Do players report withdrawal problems at Royal Stars Casino?

Withdrawals are the topic of 18 complaints about Royal Stars Casino: 60% of the 30 with a topic. The most common withdrawal problem is “Withdrawal delay” (72% of them). Of the withdrawal complaints with a known outcome, 94% were resolved.

Does Royal Stars Casino resolve player complaints?

87% of the 30 complaints about Royal Stars Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Royal Stars Casino is 536th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Royal Stars Casino?

Praised most: “Games”, “Bonuses” and “Withdrawals”. Criticised most: “Withdrawals”, “Bonuses” and “Customer support”. 92% of the rated reviews give four or five stars, and 6.9% give one or two.

How many complaints has Royal Stars Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 7 complaints about Royal Stars Casino.

Where do Royal Stars Casino’s players come from?

The countries named most often in complaints and reviews about Royal Stars Casino are Germany (22%), Spain (11%) and Latvia (11%).

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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