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Casino profile

ReloadBet Casino

Player complaints and reviews about ReloadBet Casino, plus its operator (StakePartners), licences and welcome offers.

reloadbet.com
reloadbet.com
Capture of the ReloadBet Casino website

Profile

Website
reloadbet.com
Established
2018
Operator
StakePartnersaffiliate programme
Company
Media Entertainment N.V.
Licences
Languages
  • English
  • German
  • Spanish
  • Portuguese
  • Russian
  • Polish
  • Swedish
  • Italian
Currencies
  • Euros
  • US dollars
  • Polish zlotys
  • Swedish kronor
  • Brazilian reals
  • Tether
  • Ethereum
  • Litecoin

About

ReloadBet Casino belongs to the StakePartners affiliate programme. The site launched in 2018. It holds a licence from Curacao Gaming Control Board. The interface is available in 8 languages, including English, German, Spanish, Portuguese. 8 account currencies are listed, including Euros, US dollars, Polish zlotys, Swedish kronor. We list 4 welcome offers.

ReloadBet Casino is listed in 9 markets, among them Germany, Spain, Portugal and Austria. On the ReloadBet Casino site for Austria, we found 14 promotions.

Licensee

The company that holds the Curaçao licence for ReloadBet Casino, as the licence register names it.

Legal name
Media Entertainment N.V.
Curaçao licence reference
OGL/2024/1110/0512
Registration number (Curaçao Chamber of Commerce)
108625

Markets

This brand is listed in 9 markets. Pick one to see what it offers there.

Welcome bonuses

4 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

14 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player Intelligence

47 records

What players report about ReloadBet Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

20

75% resolved, of those with a known outcome

Total reviews

27

Across all review sites

Player rating

3.15 / 5

Trustpilot 1.8 · Tribuna 4.5

GEO markets

15

Countries stated on 79% of records

ReloadBet Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about ReloadBet Casino, the way Player Intelligence PRO computes it.

Since 2019, players have posted 20 complaints and 27 reviews about ReloadBet Casino on 3 sites. In the 12 months to November 5, 2026, they filed 1 complaint and posted 13 reviews.

The problem players report most often is “Withdrawal delay”: 35% of the 20 complaints with a labelled problem. Next come “Account not closed on request” (15%) and “Deposit not credited” (10%). Complaints about “Withdrawal” make up 45% of those with a topic, against 29% across all brands.

Of the 20 complaints with a known outcome, 75% were resolved, against 59% across all brands. That puts ReloadBet Casino 996th of 1,917 casinos with at least 10 such complaints.

Reviewers give ReloadBet Casino 1.74 out of 5 on average over 27 rated reviews, against 3.44 across all brands. 11% of the ratings are four or five stars, and 81% are one or two. The review sites’ own scores average 3.15 out of 5 across 2 sites. By that score, ReloadBet Casino ranks 2,245th of 4,286 rated casinos. The most common criticism concerns “Withdrawals” (11 reviews), “Account” (9 reviews) and “Trust & licence” (8 reviews).

The countries players state most often are Germany (41%), Portugal (14%) and Italy (11%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about ReloadBet Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20192020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay35%7
  • Account not closed on request15%3
  • Deposit not credited10%2
  • Withdrawal refused10%2
  • Registration5%1
  • Bonus winnings confiscated5%1
  • Wagering terms5%1
  • Sports bets5%1
  • Other problems10%2
Share of the 20 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal45%9
  • Account20%4
  • Bonus10%2
  • Deposit10%2
  • Other5%1
  • Payments & refunds5%1
  • Technical5%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved75%15
  • Unresolved25%5
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

ReloadBet Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

ReloadBet Casino against the market
MeasureReloadBet CasinoAll brands
Complaints resolved75%59%
Average review rating1.743.44
Complaints per 100 reviews74.126.4
Share of “Withdrawal” complaints45%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 4 stars11%3
  • 3 stars7.4%2
  • 2 stars26%7
  • 1 star56%15
Share of 27 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals11%3
  • Deposits & payment methods3.7%1
  • Games3.7%1
  • Sportsbook3.7%1
Share of the 27 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals41%11
  • Account33%9
  • Trust & licence30%8
  • Bonuses22%6
  • Customer support22%6
  • KYC / verification11%3
Share of the 27 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany41%15
  • Portugal14%5
  • Italy11%4
  • Finland5.4%2
  • Austria2.7%1
  • Brazil2.7%1
  • Canada2.7%1
  • Estonia2.7%1
  • Spain2.7%1
  • France2.7%1
  • Other countries14%5
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–13–
20250–1–
20244–2–
20233–6–
20223–5–
20215–0–
20202–0–
20192–0–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru20––
Trustpilot–171.8 / 5
Tribuna–104.5 / 5

Block 13

Latest complaints and reviews

The newest records about ReloadBet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    2.0 of 5 stars

    Tribuna

  • Review

    2.0 of 5 stars

    Tribuna

  • Complaint

    Deposit not credited

    Resolved

    Germany · Casino Guru

  • Complaint

    Missing funds

    Resolved

    Brazil · Casino Guru

  • Complaint

    Bonus winnings confiscated

    Unresolved

    Poland · Casino Guru

2 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, Tribuna.

Questions about ReloadBet Casino

Who owns ReloadBet Casino?

ReloadBet Casino is operated by Media Entertainment N.V. and runs under the StakePartners affiliate programme.

Is ReloadBet Casino licensed?

Yes. ReloadBet Casino holds a licence from Curacao Gaming Control Board.

When was ReloadBet Casino founded?

ReloadBet Casino launched in 2018.

Which currencies does ReloadBet Casino accept?

Currencies listed for ReloadBet Casino: Euros, US dollars, Polish zlotys, Swedish kronor, Brazilian reals, Tether, Ethereum, Litecoin. Its site is available in 8 languages: English, German, Spanish, Portuguese and 4 more.

What welcome bonuses does ReloadBet Casino offer?

4 welcome offers are listed for ReloadBet Casino. The first on the list is “200% up to €300 + 100 Free Spins at ReloadBet Casino”, with a 25× wagering requirement.

Which countries is ReloadBet Casino available in?

ReloadBet Casino is listed in 9 markets: Austria, Brazil, Germany, Italy, Poland, Portugal, Russia, Spain and 1 more.

What bonuses and promotions does ReloadBet Casino run in Austria?

We read 14 live offers for Austria on the ReloadBet Casino site itself.

What do players say about ReloadBet Casino?

Players have filed 20 complaints and written 27 reviews about ReloadBet Casino. Players rate ReloadBet Casino 3.15 out of 5 on average across the 2 sites that publish one.

What do players complain about most at ReloadBet Casino?

“Withdrawal delay” – 35% of the 20 complaints about ReloadBet Casino with a labelled problem. Followed by “Account not closed on request” (15%) and “Deposit not credited” (10%).

Do players report withdrawal problems at ReloadBet Casino?

Withdrawals are the topic of 9 complaints about ReloadBet Casino: 45% of the 20 with a topic. The most common withdrawal problem is “Withdrawal delay” (78% of them).

Does ReloadBet Casino resolve player complaints?

75% of the 20 complaints about ReloadBet Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, ReloadBet Casino is 996th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about ReloadBet Casino?

Criticised most: “Withdrawals”, “Account” and “Trust & licence”. 11% of the rated reviews give four or five stars, and 81% give one or two.

How many complaints has ReloadBet Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 1 complaint about ReloadBet Casino.

Where do ReloadBet Casino’s players come from?

The countries named most often in complaints and reviews about ReloadBet Casino are Germany (41%), Portugal (14%) and Italy (11%).

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