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Casino profile

Rakoo Casinoin Austria

Player reviews and complaints from independent sites, alongside the facts we have recorded about Rakoo Casino and its operator (Alpha Affiliates).

rakoocasino.com
rakoocasino.com
Capture of the Rakoo Casino website

Profile

Website
rakoocasino.com
Established
2023
Operator
Alpha Affiliatesaffiliate programme
Company
FairGame G.P N.V.
Licences
Languages
  • English
  • German
Currencies
  • Euros
  • US dollars
  • Australian dollars
  • New Zealand dollars
  • Canadian dollars
  • Norwegian kroner
  • Polish zlotys
  • Brazilian reals

About

Rakoo Casino is an online casino operating under the Alpha Affiliates affiliate programme. The site launched in 2023. It holds a licence from Curacao Gaming Control Board. The interface is available in 2 languages, among them English, German. Accounts can be held in 8 currencies — Euros, US dollars, Australian dollars, New Zealand dollars. Our database holds 4 welcome offers.

What we collected for the Austria market on Rakoo Casino: 2 live offers.

Markets

This brand is listed in 6 markets. Pick one to see what it offers there.

Welcome bonuses

4 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Promotions

2 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

Player Intelligence

434 records

What players report about Rakoo Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

12

92% resolved, of those with a known outcome

Total reviews

422

Across all review sites

Player rating

3.68 / 5

Trustpilot 3.5 · AskGamblers 3.85

GEO markets

29

Countries stated on 96% of records

AI-generated summary of player reviews

Games and payments receive the most positive attention, with reviewers frequently mentioning the wide selection and fast transactions. Customer support and the website experience have fewer criticisms than bonuses, though feedback remains relatively balanced overall.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20242025
Complaints count

Block 02

Complaint categories

  • Withdrawal50%6
  • KYC / verification33%4
  • Account17%2
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved92%11
  • Unresolved8.3%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2023202420252026
Rating history

Player ratings from Trustpilot, AskGamblers.

Screenshots

2 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows — the offers, the payment methods, the lobby — often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.