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Casino profile

RioBet Casino

Player complaints and reviews about RioBet Casino, plus its operator (Rio Affiliates), licences and welcome offers.

riobet.com
riobet.com
Capture of the RioBet Casino website

Profile

Website
riobet.com
Established
2014
Operator
Rio Affiliatesaffiliate programme
Company
Riotech N.V.
Licences
Languages
  • English
  • Russian
  • Finnish
  • Portuguese
  • Swedish
  • Spanish
  • Ukrainian
  • German
Currencies
  • Euros
  • Russian rubles
  • US dollars
  • mBTC
  • Ukrainian hryvnias
  • UAE dirhams

About

RioBet Casino belongs to the Rio Affiliates affiliate programme. The site launched in 2014. It holds a licence from Curacao Gaming Control Board. The interface is available in 8 languages, including English, Russian, Finnish, Portuguese. 6 account currencies are listed, including Euros, Russian rubles, US dollars, mBTC. We list 10 welcome offers.

RioBet Casino is listed in 6 markets, among them Germany, Spain, Finland and Portugal. On the RioBet Casino site for Portugal, we found 13 tournaments. The registration form for Portugal has 4 fields: e-mail, password, phone and promo code.

Licensee

The company that holds the Curaçao licence for RioBet Casino, as the licence register names it.

Legal name
Riotech N.V.
Curaçao licence reference
OGL/2024/552/0560
Registration number (Curaçao Chamber of Commerce)
135400
Incorporated
2015

Markets

This brand is listed in 6 markets. Pick one to see what it offers there.

Welcome bonuses

10 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Tournaments

13 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Sign-up requirements

6 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. E-mail
  2. Password
  3. Phone
  4. Promo code

Sign in

  1. E-mail
  2. Password

Player Intelligence

1,766 records

What players report about RioBet Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

592

77% resolved, of those with a known outcome

Total reviews

1,174

Across all review sites

Player rating

3.58 / 5

casino.ru 4.7 · affgambler.ru 3.56 · AskGamblers 3.25 · Trustpilot 2.1 · Tribuna 4.3

GEO markets

51

Countries stated on 34% of records

RioBet Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about RioBet Casino, the way Player Intelligence PRO computes it.

Since 2014, players have posted 592 complaints and 1,174 reviews about RioBet Casino on 9 sites. In the 12 months to November 5, 2026, they filed 172 complaints and posted 346 reviews. That is 13% fewer complaints than in the 12 months before (198). Reviews are up 16% on the 12 months before (299). The average review rating fell from 4.35 to 4.2 out of 5 year on year. Of the complaints with a known outcome, 77% were resolved in the last 12 months, against 84% in the 12 months before.

The problem players report most often is “Deposit not credited”: 37% of the 548 complaints with a labelled problem. Next come “Withdrawal delay” (29%) and “Withdrawal refused” (4.6%). Complaints about “Deposit” make up 35% of those with a topic, against 8.4% across all brands.

Of the 589 complaints with a known outcome, 77% were resolved, against 59% across all brands. That puts RioBet Casino 916th of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 91%.

Reviewers give RioBet Casino 4.06 out of 5 on average over 1,044 rated reviews, against 3.44 across all brands. 81% of the ratings are four or five stars, and 13% are one or two. The review sites’ own scores average 3.58 out of 5 across 5 sites. By that score, RioBet Casino ranks 1,506th of 4,286 rated casinos. Reviewers most often praise “Games” (428 reviews), “Withdrawals” (416 reviews) and “Bonuses” (362 reviews). The most common criticism concerns “Bonuses” (189 reviews), “Withdrawals” (152 reviews) and “Fairness & RTP” (149 reviews).

The countries players state most often are Russia (64%), Brazil (6%) and United Arab Emirates (3.1%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,905 brands Player Intelligence tracks.

Ask the AI analyst about RioBet Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Players disliked the delayed deposit process, which took more than 24 hours and was not credited to their accounts. They also expressed frustration with live support, which they felt was unhelpful and blamed the issue on the payment method.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2017201820192020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Deposit not credited37%204
  • Withdrawal delay29%161
  • Withdrawal refused4.6%25
  • Game malfunction4%22
  • Bonus not credited3.8%21
  • Account blocked3.1%17
  • Wrong calculation2.9%16
  • Account not closed on request2.2%12
  • Other problems13%70
Share of the 548 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Deposit35%210
  • Withdrawal34%200
  • Technical7.4%44
  • Account7.3%43
  • Bonus5.4%32
  • Other4.2%25
  • Payments & refunds4.1%24
  • Responsible gambling1.5%9
  • KYC / verification0.7%4
  • Customer support0.2%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved77%455
  • Unresolved23%134
  • Open0.5%3
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

RioBet Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

RioBet Casino against the market
MeasureRioBet CasinoAll brands
Complaints resolved77%59%
Average review rating4.063.44
Complaints per 100 reviews50.426.4
Share of “Deposit” complaints35%8.4%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2014201520162017201820192020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars58%610
  • 4 stars22%231
  • 3 stars6.4%67
  • 2 stars4%42
  • 1 star9%94
Share of 1,044 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games39%428
  • Withdrawals38%416
  • Bonuses33%362
  • Website & app27%295
  • Customer support20%215
  • Fairness & RTP16%180
Share of the 1,091 reviews that name at least one aspect.reviews

Criticised

  • Bonuses17%189
  • Withdrawals14%152
  • Fairness & RTP14%149
  • Customer support12%135
  • Website & app7.2%79
  • Trust & licence5.8%63
Share of the 1,091 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2014201520162017201820192020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Russia64%387
  • Brazil6%36
  • United Arab Emirates3.1%19
  • Ukraine3.1%19
  • Belarus3%18
  • Germany2.1%13
  • Moldova1.8%11
  • Denmark1.7%10
  • Canada1.3%8
  • Armenia1%6
  • Other countries13%78
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
202615080%3134.17
202519180%3094.36
202413486%1574.39
20232273%1404.58
20221669%453.74
20212850%562.86
20202162%562.83
20192658%292.98
20183–22–
20171–312.21
20160–7–
20150–6–
20140–3–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
latestcasinobonuses.bet383491–
casino.ru–4724.7 / 5
Casino Guru7459–
affgambler.ru31893.56 / 5
forum-casino.com94––
AskGamblers9293.25 / 5
Trustpilot–212.1 / 5
Tribuna–134.3 / 5
CasinoReviews1––

Block 13

Latest complaints and reviews

The newest records about RioBet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

54 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from casino.ru, affgambler.ru, AskGamblers, Trustpilot, Tribuna.

Questions about RioBet Casino

Who owns RioBet Casino?

RioBet Casino is operated by Riotech N.V. and runs under the Rio Affiliates affiliate programme.

Is RioBet Casino licensed?

Yes. RioBet Casino holds a licence from Curacao Gaming Control Board.

When was RioBet Casino founded?

RioBet Casino launched in 2014.

Which currencies does RioBet Casino accept?

Currencies listed for RioBet Casino: Euros, Russian rubles, US dollars, mBTC, Ukrainian hryvnias, UAE dirhams. Its site is available in 8 languages: English, Russian, Finnish, Portuguese and 4 more.

What welcome bonuses does RioBet Casino offer?

10 welcome offers are listed for RioBet Casino. The first on the list is “75% up to 3,750 R$”, with a 35× wagering requirement.

Which countries is RioBet Casino available in?

RioBet Casino is listed in 6 markets: Austria, Finland, Germany, Portugal, Spain, United Arab Emirates.

Does RioBet Casino run tournaments in Portugal?

Yes. The RioBet Casino site for Portugal lists 13 tournaments.

What does RioBet Casino ask for at registration in Portugal?

The RioBet Casino registration form for Portugal has 4 fields: e-mail, password, phone, promo code.

What do players say about RioBet Casino?

Players have filed 592 complaints and written 1,174 reviews about RioBet Casino. Players rate RioBet Casino 3.58 out of 5 on average across the 5 sites that publish one.

What do players complain about most at RioBet Casino?

“Deposit not credited” – 37% of the 548 complaints about RioBet Casino with a labelled problem. Followed by “Withdrawal delay” (29%) and “Withdrawal refused” (4.6%).

Do players report withdrawal problems at RioBet Casino?

Withdrawals are the topic of 200 complaints about RioBet Casino: 34% of the 592 with a topic. The most common withdrawal problem is “Withdrawal delay” (81% of them). Of the withdrawal complaints with a known outcome, 91% were resolved.

Does RioBet Casino resolve player complaints?

77% of the 589 complaints about RioBet Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, RioBet Casino is 916th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about RioBet Casino?

Praised most: “Games”, “Withdrawals” and “Bonuses”. Criticised most: “Bonuses”, “Withdrawals” and “Fairness & RTP”. 81% of the rated reviews give four or five stars, and 13% give one or two.

How many complaints has RioBet Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 172 complaints about RioBet Casino. That is 13% fewer than in the 12 months before, when there were 198.

Where do RioBet Casino’s players come from?

The countries named most often in complaints and reviews about RioBet Casino are Russia (64%), Brazil (6%) and United Arab Emirates (3.1%).

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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