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Casino profile

Playfina Casino in Australia

Player complaints and reviews about Playfina Casino, plus its operator (Playfina Partners), licences and welcome offers.

playfina.com
playfina.com
Capture of the Playfina Casino website

Profile

Website
playfina.com
Established
2022
Operator
Playfina Partnersaffiliate programme
Company
Novatrix SRL
Licences
Languages
  • English
  • French
  • German
  • Norwegian
  • Finnish
  • Italian
Currencies
  • Euros
  • Australian dollars
  • US dollars
  • Canadian dollars
  • Bitcoin
  • Bitcoin Cash
  • Binance Coin
  • Litecoin
  • Dogecoin
  • Ripple
  • Tether
  • Ethereum
  • ADA
  • TRON
  • New Zealand dollars
  • Indian rupees
  • Norwegian kroner
  • South African Rand Show more

About

On the Playfina Casino site for Australia, we found 1 cashback offer. The registration form for Australia has 2 fields: e-mail and password.

Playfina Casino belongs to the Playfina Partners affiliate programme. The site launched in 2022. It holds a licence from Tobique Gaming Commission. The interface is available in 6 languages, including English, French, German, Norwegian. 18 account currencies are listed, including Euros, Australian dollars, US dollars, Canadian dollars. We list 10 welcome offers.

Markets

This brand is listed in 12 markets. Pick one to see what it offers there.

Welcome bonuses

10 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

1 entry

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Sign-up requirements

4 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. E-mail
  2. Password

Sign in

  1. E-mail
  2. Password

Player complaints and reviews in Australia

49 records

49 of the 1,224 records about Playfina Casino come from players who state they are in Australia. The figures below are theirs alone; the casino page covers every market.

Total complaints

29

100% resolved, of those with a known outcome

Total reviews

20

Across all review sites

Player rating

4.1 / 5

20 ratings by these players

Share of all records

4%

of 1,224 about Playfina Casino

What players in Australia say about Playfina Casino

Players in Australia have filed 29 complaints and written 20 reviews about Playfina Casino. That is 4% of the 1,224 records about it from every market. Complaints make up 59% of their records, against 6.8% across all markets. Their reviews rate it 4.1 out of 5 on average (20 ratings), against 4.78 across all markets. 20% of their rated reviews give one or two stars; across all markets the share is 1.8%.

The most common problem in their complaints is “Withdrawal delay”: 28% of 29 complaints with a labelled problem (25% across all markets). 100% of their 29 complaints with a known outcome were resolved, against 90% across all markets. In the last 12 months: 4 complaints and 7 reviews.

A player counts as being in Australia when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Playfina Casino in Australia, or compare the market with another one.

What the assistant can do
Australia and all markets
FigureAustraliaAll markets
Complaints among all records59%6.8%
Resolved, of complaints with a known outcome100%90%
Average review rating, out of 54.14.78
Reviews rated 1–2 stars20%1.8%
Withdrawal delay, of labelled complaints28%25%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay28%8
  • Account blocked21%6
  • Bonus winnings confiscated14%4
  • Withdrawal refused10%3
  • Account closed6.9%2
  • Account not closed on request6.9%2
  • Bonus not credited6.9%2
  • Documents rejected or requested again6.9%2
Share of the 29 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal38%11
  • Account34%10
  • Bonus21%6
  • KYC / verification6.9%2
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved100%29
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars70%14
  • 3 stars10%2
  • 2 stars10%2
  • 1 star10%2
Share of 20 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games65%13
  • Website & app45%9
  • Customer support45%9
  • Withdrawals40%8
  • Bonuses30%6
  • Deposits & payment methods20%4
Share of the 20 reviews that name at least one aspect.reviews

Criticised

  • Deposits & payment methods20%4
  • Customer support20%4
  • Withdrawals15%3
  • Bonuses10%2
  • Fairness & RTP10%2
  • Website & app10%2
Share of the 20 reviews that name at least one aspect.reviews

Block 08

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20263–7–
20258–0–
202415100%6–
20233–7–

A dash means too little data for that year.

Block 09

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru2920–

Block 10

Latest complaints and reviews

The newest records about Playfina Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    2.0 of 5 stars

    Australia · Casino Guru

  • Complaint

    Account not closed on request

    Resolved

    Australia · Casino Guru

  • Review

    5.0 of 5 stars

    Australia · Casino Guru

  • Complaint

    Account blocked

    Resolved

    Australia · Casino Guru

  • Complaint

    Account blocked

    Resolved

    Australia · Casino Guru

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Questions about Playfina Casino in Australia

What bonuses and promotions does Playfina Casino run in Australia?

We read 1 live offer for Australia on the Playfina Casino site itself.

What does Playfina Casino ask for at registration in Australia?

The Playfina Casino registration form for Australia has 2 fields: e-mail, password.

How many complaints and reviews about Playfina Casino come from players in Australia?

49 of the 1,224 complaints and reviews about Playfina Casino come from players in Australia. Across all its markets, 82 complaints have a known outcome, and 90% of them were resolved.

Who owns Playfina Casino?

Playfina Casino is operated by Novatrix SRL and runs under the Playfina Partners affiliate programme.

Screenshots

2 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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