150% up to $1500 at Parimatch Casino
- Bonus
- 150%
- Max bonus
- $1500
- Min deposit
- $20
Casino profile
Player complaints and reviews about Parimatch Casino, plus its operator (Parimatch Affiliates), licences and welcome offers.

Parimatch Casino belongs to the Parimatch Affiliates affiliate programme. The site launched in 2019. It holds a licence from Curacao Gaming Control Board. The interface is available in 5 languages, including English, French, Russian, Ukrainian. One account currency is listed: Canadian dollars. We list 3 welcome offers.
Parimatch Casino is listed in 3 markets: Canada, Austria and India. On the Parimatch Casino site for Finland, we found 3 tournaments and a loyalty programme with 5 tiers.
This brand is listed in 3 markets. Pick one to see what it offers there.
3 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
Wagering applies to the bonus amount.
Wagering applies to the bonus amount.
3 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
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5 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
ENTRY II TARGET PROGRESS 500 $ BENEFITS Daily Rakeback Weekly Cashback: 3.25% Level-Up Bonus: 20 PM Coins Daily Wheel of Fortune Monthly Rakeback Birthday Bonus Dedicated VIP Host Personalized Promotions Increased Limits Priority Withdrawal Personal Odds Signature Link
ENTRY III TARGET PROGRESS 1,000 $ BENEFITS Daily Rakeback Weekly Cashback: 3.5% Level-Up Bonus: 20 PM Coins Daily Wheel of Fortune Monthly Rakeback Birthday Bonus Dedicated VIP Host Personalized Promotions Increased Limits Priority Withdrawal Personal Odds Signature Link
ENTRY IV TARGET PROGRESS 3,000 $ BENEFITS Daily Rakeback Weekly Cashback: 3.75% Level-Up Bonus: 40 PM Coins Daily Wheel of Fortune Monthly Rakeback Birthday Bonus Dedicated VIP Host Personalized Promotions Increased Limits Priority Withdrawal Personal Odds Signature Link
ENTRY V TARGET PROGRESS 5,000 $ BENEFITS Daily Rakeback Weekly Cashback: 4% Level-Up Bonus: 100 PM Coins Daily Wheel of Fortune Monthly Rakeback Birthday Bonus Dedicated VIP Host Personalized Promotions Increased Limits Priority Withdrawal Personal Odds Signature Link
HIGH ROLLER I TARGET PROGRESS 10,000 $ BENEFITS Daily Rakeback Weekly Cashback: 4.25% Level-Up Bonus: 10 USDT Daily Wheel of Fortune Monthly Rakeback Birthday Bonus Dedicated VIP Host Personalized Promotions Increased Limits Priority Withdrawal Personal Odds Signature Link
5,169 records
What players report about Parimatch Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
1,766
87% resolved, of those with a known outcome
Total reviews
3,403
Across all review sites
Player rating
3.53 / 5
Trustpilot 1.5 · AskGamblers 4.35 · casino.ru 4.7 · affgambler.ru 1.75 · Consumer Complaints 4.0 · Tribuna 4.9
GEO markets
60
Countries stated on 88% of records
Every figure below is computed from the complaints and reviews collected about Parimatch Casino, the way Player Intelligence PRO computes it.
Since 2015, players have posted 1,766 complaints and 3,403 reviews about Parimatch Casino on 12 sites. In the 12 months to November 5, 2026, they filed 259 complaints and posted 1,515 reviews. That is 49% more complaints than in the 12 months before (174). Reviews are up 112% on the 12 months before (715). The average review rating fell from 2.02 to 1.48 out of 5 year on year. Of the complaints with a known outcome, 81% were resolved in the last 12 months, against 85% in the 12 months before.
The problem players report most often is “Withdrawal delay”: 26% of the 1,660 complaints with a labelled problem. Next come “Deposit not credited” (25%) and “Site or app problems” (9.6%). Complaints about “Withdrawal” make up 33% of those with a topic, against 29% across all brands.
Of the 1,528 complaints with a known outcome, 87% were resolved, against 59% across all brands. That puts Parimatch Casino 524th of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 87%.
Reviewers give Parimatch Casino 2.08 out of 5 on average over 3,384 rated reviews, against 3.44 across all brands. 25% of the ratings are four or five stars, and 71% are one or two. The review sites’ own scores average 3.53 out of 5 across 6 sites. By that score, Parimatch Casino ranks 1,557th of 4,286 rated casinos. Reviewers most often praise “Customer support” (450 reviews), “Withdrawals” (222 reviews) and “Website & app” (173 reviews). The most common criticism concerns “Customer support” (1,426 reviews), “Deposits & payment methods” (1,095 reviews) and “Withdrawals” (1,002 reviews).
The countries players state most often are India (78%), United Kingdom (15%) and Canada (0.7%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,906 brands Player Intelligence tracks.
Ask the AI analyst about Parimatch Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
Players appreciated the attractive promotions and fast withdrawals when regulations were not in place. The vast range of sports matches and accumulator bonuses were also highlighted as positive aspects.
Players expressed frustration over being removed from the VIP program after winning, which made their efforts feel meaningless. Many reported slow withdrawals and poor communication from support, especially during KYC verification, leading to a lack of trust in the casino.
Block 01
Complaints filed per year or month, across every complaint site.
| Period | Value |
|---|---|
| 2017 | 2 |
| 2018 | 1 |
| 2019 | 0 |
| 2020 | 16 |
| 2021 | 45 |
| 2022 | 136 |
| 2023 | 441 |
| 2024 | 666 |
| 2025 | 165 |
| 2026 | 245 |
Block 02
What went wrong, one level below the topic: the problem each complaint describes.
Block 03
Block 04
Block 05
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Parimatch Casino | All brands |
|---|---|---|
| Complaints resolved | 87% | 59% |
| Average review rating | 2.08 | 3.44 |
| Complaints per 100 reviews | 51.9 | 26.4 |
| Share of “Withdrawal” complaints | 33% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Player reviews posted per year or month, across every review site.
| Period | Value |
|---|---|
| 2015 | 2 |
| 2016 | 2 |
| 2017 | 3 |
| 2018 | 3 |
| 2019 | 7 |
| 2020 | 39 |
| 2021 | 92 |
| 2022 | 340 |
| 2023 | 257 |
| 2024 | 487 |
| 2025 | 788 |
| 2026 | 1,383 |
Block 07
How the rated reviews split by star.
Block 08
The aspects reviews name either way: one review can praise one thing and criticise another.
Block 09
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
| Period | Value |
|---|---|
| 2015 | 4 |
| 2016 | 5 |
| 2017 | 0 |
| 2018 | 0 |
| 2019 | 4.67 |
| 2020 | 3.55 |
| 2021 | 3.23 |
| 2022 | 2.83 |
| 2023 | 4.06 |
| 2024 | 2.03 |
| 2025 | 1.9 |
| 2026 | 1.52 |
Block 10
The ten countries players most often state, complaints and reviews together.
Block 11
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 245 | 82% | 1,383 | 1.52 |
| 2025 | 165 | 71% | 788 | 1.9 |
| 2024 | 666 | 92% | 487 | 2.03 |
| 2023 | 441 | 95% | 257 | 4.06 |
| 2022 | 136 | 86% | 340 | 2.83 |
| 2021 | 45 | 67% | 92 | 3.23 |
| 2020 | 16 | 38% | 39 | 3.55 |
| 2019 | 0 | – | 7 | – |
| 2018 | 1 | – | 3 | – |
| 2017 | 2 | – | 3 | – |
| 2016 | 0 | – | 2 | – |
| 2015 | 0 | – | 2 | – |
A dash means too little data for that year.
Block 12
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 3,171 | 1.5 / 5 |
| Consumer Complaints | 1,080 | – | 4.0 / 5 |
| AskGamblers | 404 | 126 | 4.35 / 5 |
| Casino Guru | 190 | 15 | – |
| latestcasinobonuses.bet | 28 | 27 | – |
| casino.ru | – | 45 | 4.7 / 5 |
| CasinoReviews | 28 | – | – |
| affgambler.ru | 13 | 6 | 1.75 / 5 |
| Tribuna | – | 13 | 4.9 / 5 |
| LCB | 11 | – | – |
| Casinomeister | 9 | – | – |
| forum-casino.com | 3 | – | – |
Block 13
The newest records about Parimatch Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
5.0 of 5 stars
India · Trustpilot
1.0 of 5 stars
India · Trustpilot
Withdrawal delay
OpenIndia · Consumer Complaints
Withdrawal delay
ResolvedIndia · Casino Guru
Withdrawal delay
ResolvedIndia · AskGamblers
108 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers, casino.ru, affgambler.ru, Consumer Complaints, Tribuna.
Parimatch Casino is operated by Sport Global Pari N.V. and runs under the Parimatch Affiliates affiliate programme.
Yes. Parimatch Casino holds a licence from Curacao Gaming Control Board.
Parimatch Casino launched in 2019.
The one currency listed for Parimatch Casino is Canadian dollars. Its site is available in 5 languages: English, French, Russian, Ukrainian and 1 more.
3 welcome offers are listed for Parimatch Casino. The first on the list is “150% up to $1500 at Parimatch Casino”.
Parimatch Casino is listed in 3 markets: Austria, Canada, India.
Yes. The Parimatch Casino site for Finland lists 3 tournaments. Its loyalty programme for Finland has 5 tiers.
Players have filed 1,766 complaints and written 3,403 reviews about Parimatch Casino. Players rate Parimatch Casino 3.53 out of 5 on average across the 6 sites that publish one.
“Withdrawal delay” – 26% of the 1,660 complaints about Parimatch Casino with a labelled problem. Followed by “Deposit not credited” (25%) and “Site or app problems” (9.6%).
Withdrawals are the topic of 577 complaints about Parimatch Casino: 33% of the 1,745 with a topic. The most common withdrawal problem is “Withdrawal delay” (74% of them). Of the withdrawal complaints with a known outcome, 87% were resolved.
87% of the 1,528 complaints about Parimatch Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, Parimatch Casino is 524th. Open complaints and complaints closed without an outcome are left out.
Praised most: “Customer support”, “Withdrawals” and “Website & app”. Criticised most: “Customer support”, “Deposits & payment methods” and “Withdrawals”. 25% of the rated reviews give four or five stars, and 71% give one or two.
In the 12 months to November 5, 2026, players filed 259 complaints about Parimatch Casino. That is 49% more than in the 12 months before, when there were 174.
The countries named most often in complaints and reviews about Parimatch Casino are India (78%), United Kingdom (15%) and Canada (0.7%).