igamingcpo.com

Casino profile

OnlyWin Casino in Canada

Player complaints and reviews about OnlyWin Casino, plus its operator (BigDeal Partners), licences and welcome offers.

only.win
only.win
Capture of the OnlyWin Casino website

Profile

Website
only.win
Established
2024
Operator
BigDeal Partnersaffiliate programme
Company
Goodfly N.V.
Licences
Languages
  • English
  • German
  • French
Currencies
  • Euros
  • Canadian dollars
  • Brazilian reals
  • Australian dollars
  • Norwegian kroner
  • New Zealand dollars
  • Tether
  • US dollars
  • Bitcoin
  • Bitcoin Cash
  • Dogecoin
  • Ethereum
  • Litecoin

About

On the OnlyWin Casino site for Canada, we found a loyalty programme with 1 tier.

OnlyWin Casino belongs to the BigDeal Partners affiliate programme. The site launched in 2024. It holds a licence from Curacao Gaming Control Board. The interface is available in 3 languages: English, German, French. 13 account currencies are listed, including Euros, Canadian dollars, Brazilian reals, Australian dollars. We list 13 welcome offers.

Markets

This brand is listed in 6 markets. Pick one to see what it offers there.

Welcome bonuses

13 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Loyalty programme

1 entry

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Can I insure my VIP level?

    If you realize that you might not meet the requirements to maintain your current VIP level, but you don’t want to lose it, your VIP manager may offer you a personalized agreement. You can contact your personal manager ([email protected] or WhatsApp +1 204-818-3558) to discuss the terms for maintaining your level. By fulfilling the terms of this agreement, your level will be secured. This option is available if you have completed at least 70% of the required conditions for your current level.

Player complaints and reviews in Canada

102 records

102 of the 248 records about OnlyWin Casino come from players who state they are in Canada. The figures below are theirs alone; the casino page covers every market.

Total complaints

10

90% resolved, of those with a known outcome

Total reviews

92

Across all review sites

Player rating

2.52 / 5

92 ratings by these players

Share of all records

41%

of 248 about OnlyWin Casino

What players in Canada say about OnlyWin Casino

Players in Canada have filed 10 complaints and written 92 reviews about OnlyWin Casino. That is 41% of the 248 records about it from every market. Complaints make up 9.8% of their records, against 8.9% across all markets. Their reviews rate it 2.52 out of 5 on average (92 ratings), against 3.57 across all markets. 59% of their rated reviews give one or two stars; across all markets the share is 29%.

The most common problem in their complaints is “Account closed”: 20% of 10 complaints with a labelled problem (14% across all markets). 90% of their 10 complaints with a known outcome were resolved, against 73% across all markets. In the last 12 months: 3 complaints and 50 reviews.

A player counts as being in Canada when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about OnlyWin Casino in Canada, or compare the market with another one.

What the assistant can do
Canada and all markets
FigureCanadaAll markets
Complaints among all records9.8%8.9%
Resolved, of complaints with a known outcome90%73%
Average review rating, out of 52.523.57
Reviews rated 1–2 stars59%29%
Account closed, of labelled complaints20%14%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Account closed20%2
  • Self-exclusion20%2
  • Withdrawal refused20%2
  • Account blocked10%1
  • Gambling limits10%1
  • Site or app problems10%1
  • Withdrawal delay10%1
Share of the 10 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Account30%3
  • Responsible gambling30%3
  • Withdrawal30%3
  • Technical10%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved90%9
  • Unresolved10%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars32%29
  • 4 stars4.3%4
  • 3 stars5.4%5
  • 2 stars2.2%2
  • 1 star57%52
Share of 92 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games22%19
  • Customer support20%17
  • Withdrawals20%17
  • Website & app11%10
  • Bonuses10%9
  • Deposits & payment methods5.7%5
Share of the 87 reviews that name at least one aspect.reviews

Criticised

  • Trust & licence33%29
  • Bonuses32%28
  • Withdrawals32%28
  • Account16%14
  • Customer support15%13
  • Fairness & RTP11%10
Share of the 87 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20252026
Rating history

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20262–372.76
20258–502.24
20240–5–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–81–
Casino Guru1011–

Block 11

Latest complaints and reviews

The newest records about OnlyWin Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    2.0 of 5 stars

    Canada · Trustpilot

  • Review

    1.0 of 5 stars

    Canada · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Canada · Casino Guru

  • Complaint

    Account closed

    Resolved

    Canada · Casino Guru

  • Complaint

    Withdrawal refused

    Unresolved

    Canada · Casino Guru

2 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about OnlyWin Casino in Canada

Does OnlyWin Casino have a loyalty programme in Canada?

Yes. Its loyalty programme for Canada has 1 tier.

How many complaints and reviews about OnlyWin Casino come from players in Canada?

102 of the 248 complaints and reviews about OnlyWin Casino come from players in Canada. Across all its markets, 22 complaints have a known outcome, and 73% of them were resolved.

Who owns OnlyWin Casino?

OnlyWin Casino is operated by Goodfly N.V. and runs under the BigDeal Partners affiliate programme.

Is OnlyWin Casino licensed?

Yes. OnlyWin Casino holds a licence from Curacao Gaming Control Board.

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

Similar casinos

Casinos that share a market, a licence or an operator with OnlyWin Casino, and ones players rate about the same.